GovLoop

OCTOBER 27, 2023

We are proud to announce the winners of the Annual NextGen Public Service Awards for superior public service and achievement. The awards recognize deserving individuals selected from the public service community for their intelligence, exuberance and dedication to improving and invigorating government. The winners are in!

Public Service 115

Public Service 2023 Communications Public Health 115

GCN

JANUARY 29, 2024

The pandemic and federal funding has spurred the growth of municipally owned internet in the past two years as cities look to offer cheaper service.

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116

GCN

MARCH 21, 2024

An estimated 78,000 teachers, firefighters and public health workers are among the group of borrowers who will see their debts canceled under the Public Service Loan Forgiveness program.

Public Service 120

Public Service Public Health 120

CRA Today

APRIL 10, 2024

Episode 71: CRA Tips: CRA Services-What exactly does the provision of financial services mean? link] In the past, regulations narrowly defined the provision of financial services. Here, we cover the updated definition of the provision of financial services to expand eligible community development service activities.

Community Development 52

Community Development Housing Development Education 52

Grant Consulting Services, LLC

JANUARY 9, 2024

Erate Steps – Part II: Selecting a Service Provider and Discounts Welcome back We continue our Erate series with Steps 3 & 4. After conducting the needs assessment and going through the competitive bidding process, it’s time to select a service provider and learn how to apply discounts. Under a contract.

Budgeting 65

Budgeting 2023 2024 Information 65

GCN

DECEMBER 11, 2023

homeless services workers found that 12% qualify for the Supplemental Nutrition Assistance Program and 9% for housing vouchers. A survey of more than 5,000 U.S.

Housing 129

Housing 129

Careers in Government

APRIL 23, 2024

Government language services play a vital role in bridging these divides, ensuring accurate and meaningful communication between governments, citizens, and stakeholders from diverse linguistic backgrounds. In our interconnected world, effective communication across language barriers is essential for diplomacy, commerce, and social cohesion.

Government 52

Government Translation Communications Blog 52

Partnership for Public Service

OCTOBER 19, 2023

The Partnership for Public Service hosted the 22 nd annual Samuel J. Heyman Service to America Medals ®, or the Sammies, at the John F. In addition, this year’s People’s Choice Award winners established a landmark program that provides funding for opioid use prevention, treatment and recovery services. on Tuesday, Oct.

Public Service 119

Public Service 2023 2024 Social Media 119

GCN

FEBRUARY 1, 2024

Wes Moore promised to promote equity and climate goals with transportation, but now his administration has to scale back on basic services.

Transportation 105

Transportation 105

FedTech Magazine

APRIL 8, 2024

Government agencies seeking IT modernization sometimes approach third-party vendors wanting all available services without really understanding what’s needed to fulfill their mission. This lack of clarity may lead to blanket service requests that are far beyond what is necessary or that don’t connect services to specific mission objectives.

Government Agency 62

Government Agency Implementation Government 62

AWS Public Sector Blog

MARCH 4, 2024

On February 22, 2024, Amazon Web Services (AWS) hosted its first Federal Financial Services Artificial Intelligence (AI) Forum at Amazon HQ2 in Arlington, Virginia, convening leaders from the public sector and financial services industry. Data cannot be an afterthought in the journey to AI.

Public Sector 102

Public Sector 2024 Implementation Education 102

McKinsey Public & Social Sector Insights

DECEMBER 19, 2023

The healthcare services sector has seen rapid growth over recent years. Despite the challenges organizations may face in 2024, opportunities for the sector still abound.

2024 77

2024 77

Open Access Government - Technology News

OCTOBER 12, 2023

A new sustainable tech agreement with 172 suppliers set to launch on October 31, 2023 The Crown Commercial Service (CCS) has recently granted a comprehensive agreement contract for technology-related products and services, which includes a specialised category for acquiring and overseeing IT resources with a greater emphasis on sustainability.

Sustainability 105

Sustainability Public Sector 2023 Education 105

AWS Public Sector Blog

APRIL 3, 2024

The state’s Human Services Department (HSD) manages a budget of $7 billion of state and federal funds as it works to transform the lives of 800,000 low-income New Mexicans. The advocate would make sure online government services were as good as anything residents found in the private sector. That’s one of the highest rates in the US.

Campaign 65

Campaign Local Government Outreach Implementation 65

State Tech Magazine

FEBRUARY 22, 2024

During a meeting of the National Association of State Chief Information Officers (NASCIO) last year, New Hampshire CIO Denis Goulet said that his state was establishing shared services with funds from the $1 billion federal State and Local Cybersecurity Grant Program (SLCGP). million in cybersecurity grant funding from the U.S.

Government 73

Government Local Government 2022 Security 73

AWS Public Sector Blog

OCTOBER 2, 2023

Services from Amazon Web Services (AWS), such as AWS IoT Core , Amazon Simple Storage Service ( Amazon S3 ), and Amazon SageMaker can be used to collect and manage the vast amounts of data generated by internet of things (IoT) devices in smart infrastructures, store them, and generate insights through machine learning.

Public Sector 119

Public Sector Blog Operations Security 119

NLC (National League of Cities)

SEPTEMBER 8, 2022

Now, on September 11 Day of Service and Remembrance, we honor those we lost and remember the heroes, first responders, and countless others who acted in service to respond to the attacks and help the country and their communities recover. 9/11 Day of Service and […] Source.

2001 105

2001 105

State Tech Magazine

OCTOBER 7, 2022

Widespread adoption of digital services by state and local governments in the wake of pandemic lockdowns has boosted the effectiveness of citizen services. In its “Digital Services Playbook,” the U.S. To that end, the service developed the playbook of 13 “plays” produced from best…

Local Government 97

Local Government Development Government 97

McKinsey Public & Social Sector Insights

MARCH 27, 2023

AI-enabled customer service is now the quickest and most effective route for institutions to deliver personalized, proactive experiences that drive customer engagement.

Engagement 131

Engagement Operations 131

Park Leaders

AUGUST 23, 2022

On this episode of the Park Leaders Show, guest co-host, Phil Gaines, returns to discuss customer service for maintenance staff. It is important to make sure to include customer service for maintenance staff. The post Customer Service for Maintenance Staff appeared first on Park Leaders. Key Takeaways. www.parkleaders.com.

Advocacy 98

Advocacy Education Operations Development 98

CRA Today

APRIL 10, 2024

Episode 59: Economic Development as a Key to Community Development Services [link] There are a wealth of opportunities to serve aspiring entrepreneurs and established small businesses! The post Episode 59: Economic Development as a Key to Community Development Services appeared first on CRA Today.

Economic Development 52

Economic Development Community Development Development 52

State Tech Magazine

JANUARY 24, 2024

Artificial intelligence is very much top of mind for state and local government CIOs, and they may well examine how AI can accelerate digital services for citizens, note the National Association of State Chief Information Officers and the Public Technology Institute in a recent joint webinar.

Webinar 78

Webinar Local Government Information Government 78

CRA Today

APRIL 10, 2024

Episode 58: How to Increase your CRA Services By Partnering with Impactful Organizations [link] After collecting information about existing employee involvement through board service and volunteerism, it’s apparent you need to increase your bank’s community development services…but where do you start?

Community Development 52

Community Development Information Development 52

McKinsey Public & Social Sector Insights

FEBRUARY 29, 2024

After the 2023 spike in large deals and bank failures, the outlook for financial services M&A appears bright and active—particularly for acquirers with the skills to execute complex deals.

2023 70

2023 70

Open Access Government - Technology News

FEBRUARY 27, 2024

Technology Products and Associated Services 2 (RM6098) builds on the success of the previous iteration of the agreement. Suppliers specialising in extending product life cycles are also included, giving the public sector access to refurbished and remanufactured products and services. Lot 2 – Hardware. Lot 3 – Software.

Public Sector 59

Public Sector Webinar Sustainability 2024 59

Government Technology Insider

FEBRUARY 7, 2024

Legacy network infrastructure not only impacts service delivery, but also carries additional risk in the form of weaker cyber defenses. Listen to the podcast here: Ep 123 – Customer-Centric Agencies Need Modernized Networks to Deliver Exceptional Service | RSS.com Listen on.

Public Sector 69

Public Sector 2021 Government 69

McKinsey Public & Social Sector Insights

OCTOBER 24, 2023

But integrating those efforts with service-related outreach into a comprehensive next-best-experience engine is critical for growth. Telcos increasingly rely on customized commercial marketing.

Outreach 104

Outreach 104

AWS Public Sector Blog

SEPTEMBER 7, 2023

Many of the hardest-to-solve societal challenges, such as climate mitigation and social service delivery, require cross-agency, composable solutions to have their intended impact. Examples of composability in government services Composability is a useful tool for governments working to advance their digital transformation.

Government 65

Government Public Sector Document Social Services 65

AWS Public Sector Blog

JANUARY 26, 2024

Healthcare providers need fresh solutions to the challenge of rising chronic illness such as cardiovascular disease, ageing populations, and unequal access to health services if they’re to deliver long-term care that improves patient outcomes. Greater connection of services and information using the cloud can help fix these imbalances.

Sustainability 63

Sustainability 2026 2009 Public Sector 63

Microsoft Public Sector

MAY 8, 2023

This is Public Service Recognition Week, May 7-13, 2023! During the first full week of May each year since 1985 in the United States, we honor the people who serve our nation as federal, state, county, local and tribal government employees as a part of Public Service Recognition Week (PSRW).

Public Service 98

Public Service Government Employee Demo 2023 98

GovLoop

NOVEMBER 16, 2023

To make this goal a reality for citizens, it’s time for your agency to consider human-centered design, which puts power in the hands of end users, enabling government to offer the kind of self-service capabilities people already are used to in their daily lives.

Constituents 94

Constituents Engagement Download Local Government 94

NLC (National League of Cities)

JUNE 22, 2023

There are more than half a million military service members who are living with conditions that compromise their mental health and well-being, such as post-traumatic stress disorder and traumatic brain injury. With 62% of the veteran population falling outside federal healthcare systems, the burden falls on local communities to step in.

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126

FedTech Magazine

SEPTEMBER 2, 2022

Multiple cities and states turn to Amazon Web Services. Deploying cost-effective, reliable infrastructure is a must in the public sector. Cloud resources are essential for serving web pages and juggling terabytes of user data. What should IT departments consider before hopping aboard?

Public Sector 122

Public Sector 122

State Tech Magazine

APRIL 18, 2023

In the past, the city of San Diego relied on a range of vendors to support ticketing, service-level agreements and asset management for a variety of solutions. The biggest gain that we’ve seen has been developing our own processes,” says Ritchie Dioneda, the city’s service management office manager.

Management 98

Management Development 98

Open Access Government - Technology News

MARCH 30, 2023

Analogue to digital transition is now an urgent issue across sectors that rely on monitoring data from, responding to, or communicating with service users over whom an organisation has a duty of care, such as TEC (technology-enabled care), assisted living and housing. Decisions need to be made to safeguard service users.

Implementation 98

Implementation 2025 2010 Information 98