Sat.Mar 16, 2024 - Fri.Mar 22, 2024

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Delivering Unique Experiences: Insights for Local Governments as They Embrace Digital Transformation 

Government Technology Insider

Local government agencies have worked diligently to transform and modernize how services are delivered. But delivering unique experiences that streamline and personalize interactions with agencies isn’t always as easy as it might appear. To better understand what makes local government modernization successful, Government Technology Insider sat down with Josh Fruecht , Senior Sales Leader at Granicus , who has over 17 years of experience working in, and for, public sector organizations.

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States look to AI for its potential to help with finances

GCN

Artificial intelligence holds promise for creating budget-saving efficiencies, aiding in audits and helping with compliance. But the emerging technology also poses challenges that could affect spending.

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Trending Sources

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How Agencies Should Prepare for NARA’s Deadline to Digitize Federal Records

FedTech Magazine

Agencies face an uphill battle to scan, convert, tag and secure documents ahead of the National Archives and Records Administration’s deadline for digitizing permanent government records in June. Although the time, labor and cost savings of digital records will be beneficial to agencies, the sheer volume of records is daunting, requiring federal IT leaders to tap into an array of technology solutions to get the job done.

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How to prevent ideas from getting lost in translation

GCN

Policy researchers and government administrators often seem like they’re speaking different languages. A new book aims to help experts communicate more clearly, so their ideas can have real-world impacts.

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The Ultimate Playground Inspection Handbook

Dive into the world of playground safety with this complimentary guide. It offers a detailed exploration of essential practices to ensure the utmost safety for children. Delve into inspection techniques, from assessing equipment conditions to evaluating surfacing materials. Gain insights into maintenance strategies to keep playgrounds in top-notch condition year-round.

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DOD Drives New Interest in 5G Networks Across Government

FedTech Magazine

Upgrading to a 5G network is a simple matter for citizens; our carriers and phones do it for us. But when it comes to a government transition, there’s more advance work that needs to be done. The federal government’s move to 5G accelerated when the National Defense Authorization Act for Fiscal Year 2024 became law at the end of December 2023. The NDAA requires the Defense Department to develop private 5G networks at military bases and other DOD facilities.

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Repair Cafes Are the Beating Heart of the Right-to-Repair Movement

Next City

Op-ed: Right-to-repair legislation is crucial to systemic change. But every item salvaged through America’s growing patchwork of local repair movements is its own victory.

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What is artificial general intelligence (AGI)?

McKinsey Public & Social Sector Insights

Artificial general intelligence (AGI) is a theoretical AI system with capabilities that rival those of a human. Many researchers believe we are still decades, if not centuries, away from achieving AGI.

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How New Jersey’s new affordable housing law aims to ease the housing crisis

GCN

The new law lets municipalities know exactly how much affordable housing they have to build. It’s an approach that states are increasingly trying in an effort to pressure local governments to increase affordable options.

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Supreme Court Issues Important Decision Impacting Elected Officials and Use of Social Media

NLC (National League of Cities)

By Amanda Karras, Executive Director, International Municipal Lawyers Association, and Stephanie Martinez-Ruckman, Legislative Director, Human Development, National League of Cities On March 15th, in Lindke v. Freed, the Supreme Court established the test for when local government officials are considered “state actors” for the purposes of the First Amendment when they post on social media.

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Raising the Bar for Multilingualism and English Learners Through a Re-Imagined National Professional Development Program (NPD)

Homeroom

The U.S. Department of Education Invites Applications for NPD Competitive Grant By: Beatriz Ceja, Deputy Assistant Secretary, Office of English Language Acquisition (OELA) and Loredana Valtierra, Policy Advisor, Office of Planning, Evaluation and Policy Development (OPEPD) The need for bilingual and multilingual teachers is critical more than ever, as over five million of our public-school Continue Reading The post Raising the Bar for Multilingualism and English Learners Through a Re-Imagined Na

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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The human side of generative AI: Creating a path to productivity

McKinsey Public & Social Sector Insights

The number of employees who use generative AI is expected to soar, freeing many to focus on higher-level cognitive work. Can organizations use this moment to make jobs more people centric?

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As cyber grant program hits the halfway mark, feds laud states’ progress

GCN

Two years into the $1 billion program, state and local governments are better prepared for cyber attacks. But funding remains an obstacle as under-resourced cybersecurity budgets struggle to keep up with mounting threats.

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How Cities Connecting Children to Nature Lead to the Launch of Nature Everywhere

NLC (National League of Cities)

From Seattle, Washington, to Doral, Florida, nearly 50 cities across the United States have moved forward over the last nine years to prioritize youth nature connection by participating in the Cities Connecting Children to Nature (CCCN) initiative, a joint national partnership with the Children & Nature Network.

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How Pearson improves its resilience with AWS Fault Injection Service

AWS Public Sector Blog

Introduction Application owners are committed to developing new applications and enhancing existing ones rapidly as a top business priority. However, when it comes to mission-critical applications, whose availability is vital for business operations, owners must allocate dedicated time to design and rigorously test the resilience of their applications.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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Scaling gen AI in banking: Choosing the best operating model

McKinsey Public & Social Sector Insights

Generative AI is transforming financial services, offering opportunities for efficiency and innovation. As banks race to deploy gen AI, the right operating model can help unlock its potential.

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Schools are vulnerable to breaches—and hackers know it

GCN

Schools face unique challenges in shoring up their cyber defenses. Just ask Baltimore County Public Schools. It suffered a successful attack in 2020, and while its cyber protection has improved, it still faces roadblocks.

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State Governments Deploy Contact Center AI to Bolster Customer Service

State Tech Magazine

Minnesota’s Driver and Vehicle Services wants to improve customer service. The agency acknowledges that getting a driver’s license and other services there can be a drag for some, intimidating for others and seemingly impossible for non-English speakers. “From our community listening sessions, we heard loud and clear that it was hard to get services from DVS, but it was significantly harder if you didn’t speak English,” says DVS Director Pong Xiong.

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How MLOps Helps Agencies Get the Most out of AI

GovLoop

Building a large AI data model from scratch is prohibitively expensive for most organizations. But the release of AI foundation models, particularly large language models (LLM), has allowed organizations to take advantage of broader community investments in AI. But there’s a catch: Agencies need to tweak and train these models to meet their specific objectives, maintain privacy and ensure regulatory compliance.

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Sustainable Facility Maintenance Management for Small Local Governments

Unlock the potential of sustainable facility management! This guide empowers small local governments to lead with climate-resilient infrastructure, energy efficiency, waste reduction, and more. Elevate your community's resilience, reduce costs, and embrace eco-friendly practices. Discover the role of facility maintenance teams in green cleaning, sustainability analyses, and infrastructure upgrades.

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Better together: Process and task mining, a powerful AI combo

McKinsey Public & Social Sector Insights

Two AI-enabled approaches are changing the way companies identify operational improvement opportunities. Individually powerful, together they can be transformative.

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Free school meals for all may reduce childhood obesity, ease financial and logistical burdens for families and schools

GCN

With more schools taking advantage of the federal policy that allows schools in high poverty areas to provide free breakfast and lunch to all attending students, researchers show the program's unexpected benefits to child health and family well-being.

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The U.S. Now Has a National Cybersecurity Strategy, but Is It as Strong as It Could Be?

GAO (US Government Accountability Office)

In February, Change Healthcare, the largest health care payment processer in the United States, was the victim of a ransomware attack that disrupted services across the country. The attack threatened health care workers’ paychecks, impacted the.

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I still have challenges with clients not getting information to me on time, resulting in some last-minute panic.

DH Leonard Consulting & Grant Writing Services

Dear Experienced Grant Writer: I’ve been developing my grant writing business for about a year and a half. I still have challenges with clients not getting information to me on time, resulting in some last-minute panic. You seem like someone who has worked out a solution for this. I’m wondering if you have a resource you can pass along? Thanks so much!

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Proactive vs Reactive Maintenance: Making the Case for Preparedness

Discover comprehensive strategies for optimizing operations and achieving cost efficiency! This document offers insights into efficient inspections, data-driven decision-making, goal alignment, and resource optimization. It empowers local governments and maintenance departments to streamline operations and ensure significant cost savings. From aligning maintenance goals with community needs to leveraging data for strategic planning, this guide provides a roadmap for smoother, more reliable opera

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Boards of directors: The final cybersecurity defense for industrials

McKinsey Public & Social Sector Insights

With digitization, computing, and advanced technologies, the “attack surface” is now the sum of systems and capabilities that can be exploited by cyberattackers.

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States turn to Medicaid to tackle housing insecurity

GCN

Section 1115 Medicaid waivers can help states reduce health inequities by covering housing costs and providing meal support for vulnerable populations.

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The U.S. Now Has a National Cybersecurity Strategy, but Is It as Strong as It Could Be?

GAO (US Government Accountability Office)

In February, Change Healthcare, the largest health care payment processer in the United States, was the victim of a ransomware attack that disrupted services across the country. The attack threatened health care workers’ paychecks, impacted the.

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Modern Voice Platforms Make the Difference When Confronting Disasters

State Tech Magazine

For frontline workers serving communities across America, the flow of information is crucial for running efficient operations that can expand and contract as demands dictate. That means being able to integrate data and real-time communications efficiently while staying resilient under even the most challenging circumstances. Modern voice platforms play an important role in this convergence of technology for first responders, acting as the reliable linchpin for all streams of information.

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Facility Maintenance Trends for 2024: What's Changing in the Industry?

This comprehensive article delves into the transformative trends reshaping local government facility maintenance in anticipation of 2024. From embracing smart technology for efficient management, sustainability's pivotal role to data-driven decision-making, workforce upskilling, and predictive maintenance strategies, each aspect is explored. Insights into outsourcing collaborations, digital twins, safety enhancements, and the broader industry evolution highlight the critical adaptation needed.

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Global Economics Intelligence executive summary, February 2024

McKinsey Public & Social Sector Insights

Global economic uncertainty elevated but consumers upbeat; China faces deflation, real estate problems, and FDI decline; EU growth stagnant; high US interest rates affecting households and companies.

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Legislative inaction and dissatisfaction with one-party control lead to more ballot initiatives, with 60% of them in 6 states

GCN

COMMENTARY | Citizen-led ballot measures have been used in various states to expand Medicaid, preserve abortion rights and raise minimum wages, but over the past five years, lawmakers have increasingly made it harder to get these initiatives and referendums on the ballot.

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Artificial intelligence to understand and communicate tasks to each other

Open Access Government - Technology News

Scientists have developed artificial intelligence to perform new tasks based on verbal or written instructions The development by researchers at the University of Geneva (UNIGE) holds promise for advancing robotics and natural language processing technologies. The study’s findings have been published in the journal Nature Neuroscience. AI controlling other AI models Performing an unknown task without prior training and then articulating instructions for others to reproduce is unique to hum

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AWS announces expanded IMAGINE Grant opportunities for nonprofits

AWS Public Sector Blog

Today, Amazon Web Services (AWS) launched the 2024 AWS IMAGINE Grant cycle. The AWS IMAGINE Grant is a public grant opportunity open to registered nonprofit organizations and nonprofit healthcare providers who are using cloud technology to accelerate their missions. Now in its seventh year, the AWS IMAGINE Grant is expanding beyond the U.S. and U.K. to also seek proposals from eligible organizations based in Ireland.

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Efficiency and Sustainability: Leveraging Digital Solutions in Facility Operations

Speaker: Alan Kavanaugh, BA, CRM, CCPI ​​​​​​​Director of Loss Control & Risk Management

This session is designed to unveil the transformative potential of digital solutions in reshaping conventional practices, offering a roadmap towards greener and more efficient facilities regardless of municipality size. Attendees will learn: Insights into cutting-edge trends and strategies in sustainable facility management. Practical knowledge to effectively incorporate digital solutions for operational efficiency.