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Navigating the new normal: Operations insights for 2024

McKinsey Public & Social Sector Insights

Uncover a new operational reality in 2024—where productivity, technology enablement, and sustainability are the key drivers of future success.

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How consumer companies outcompete: High-performing operating models

McKinsey Public & Social Sector Insights

Start by revamping your operating model. If your consumer company isn’t growing more profitably and innovating faster than competitors, it’s time to rewire it.

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Digital transformation to achieve operational excellence

McKinsey Public & Social Sector Insights

Using principles of operational excellence, empowering workforces, and adding digital processes to production can help companies achieve new levels of performance.

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How agile operating models benefit risk and compliance functions

McKinsey Public & Social Sector Insights

After bringing agile operating models to customer-facing, frontline business units, financial institutions are also seeing the benefits of agile for risk and compliance functions.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Upgrading to a modern and tailored ERP solution for local governments, can unlock your municipality's true potential, streamline operations, enhance citizen engagement, and empower your community

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Unlocking operational evolution: The zero-basing philosophy

McKinsey Public & Social Sector Insights

Zero-basing transcends cost cutting—offering leaders visibility into operations, investment, and growth strategies.

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HR’s new operating model

McKinsey Public & Social Sector Insights

Interviews with more than 100 chief human resources officers and people leaders reveal how the HR operating model is changing to drive value in a volatile business environment.