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Think of Your Constituents as End Users

GovLoop

As part of that sprint, community members encouraged the city to publicize that data to get more community involvement. The Long Beach initiative was one of a handful of 22-week innovation sprints conducted in various cities and counties as part of the center’s Opportunity Project for Cities program.

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February 2024 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Microsoft Teams for US Government Adoption Guide Message Center Highlights Dear Readers: A recent policy review led to the decision to discontinue publishing Message Center posts on this site until further notice. They may of course view all Message Center posts in their tenant admin center as well!

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Another state signals its intent to leave the voter data system

GCN

Now that nearly a quarter of the Electronic Registration Information Center's members have left or are planning to leave the group, Kentucky's secretary of state says the state could be paying more for less information.

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Now available: New AWS program supporting nonprofit donor and member engagement

AWS Public Sector Blog

To help nonprofits use the cloud to build innovative fundraising and member engagement solutions, we are launching a new program – AWS TechAction. The program is custom designed to help nonprofits use the cloud to connect and communicate with their donors and members in a personalized, dynamic way. What is AWS TechAction? Who are they?

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March 2024 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Microsoft 365 Government Community Call Watch past episodes of Jay Leask and other members of the Government Community on LinkedIn! They may of course view all Message Center posts in their tenant admin center as well! We highlight the stories of public servants around the globe, while fostering a community of decision makers.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

A major part of that is re-certifying the 91 million members currently receiving Medicaid benefits. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

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S32 Episode 02: Lifelong Fitness in All Seasons

ParkTalk podcast

Diana, a fitness member and part-time customer service representative at Fort Hill Activity Center, recounts her fitness journey from her early years as a teacher to her current life as a retiree.

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