GCN

JUNE 16, 2023

COMMENTARY | A customer-centric approach to digital government can help agencies connect more individuals and families with critical services and strengthen the bonds of trust between government and those they serve.

Government 57

Government 57

Government Technology Insider

JANUARY 5, 2023

Town of Gilbert, Arizona embraced this model of self-service and began modernizing its services by digitizing it’s government forms. Before the town began this digitization process, constituents would have to print out a PDF document, fill it out, and then bring that form into the correct municipal office to be processed.

Government 88

Government Constituents Document Security 88

AWS Public Sector Blog

NOVEMBER 22, 2022

Today, Liam Maxwell, director of government transformation for Amazon Web Services (AWS), announced the winners of the first Future of Government Awards during a virtual ceremony. The Future of Government Awards recognize the people and projects leading public sector digital transformation around the world.

Government 98

Government Public Sector Public Service Development 98

GovLoop

JANUARY 13, 2023

Digital services are everywhere. Put simply, digital services are services in the digital era. Users expect their services to be modern, digital, instant and customized. Unfortunately, government services too often fall short of these modern expectations. Principles for a Digital Transformation Journey.

Government 72

Government Sustainability Communications Campaign 72

AWS Public Sector Blog

SEPTEMBER 14, 2023

Government organisations can improve e-governance standards and enable on-demand digital services for citizens and businesses across India. Customers can rely on AWS Partners’ deep technical expertise to respond quickly and securely, driving innovative solutions for the government.

Government 71

Government Public Sector 2030 Security 71

GovPilot

SEPTEMBER 19, 2023

Digital solutions are changing the game for local governments. Multi-step manual processes are now easy, streamlined workflows thanks to going digital. This is especially true for one of the most notoriously burdensome processes in local government: public records requests.

Local Government 52

Local Government Government Management Constituents 52

GovLoop

OCTOBER 6, 2022

As agencies move away from paper and on to digital platforms, one point of friction is dependence on signatures for documentation — of identity, of receipt and of agreement. Paper-based services can bring an otherwise digital process to a grinding halt. Let’s say you decide that digitizing your hiring process is most critical.

Government 52

Government Document Legislation Constituents 52

GovCast

DECEMBER 5, 2023

Digital Service and other major technology programs like the Presidential Innovation Fellows has ideas for how government can leverage the opportunities in technology to advance critical services for the public. Often there is a gap between policy and implementation, especially in digital government, which can slow down modernization.

Government 40

Government Books Implementation 40

GovPilot

NOVEMBER 16, 2023

Local governments across the U.S. Demand on local governments to provide continued efficient operations and new community services from trash removal to rental assistance, to code enforcement and business loan applications, is extremely high.

Local Government 98

Local Government Government Public Health Operations 98

AWS Public Sector Blog

AUGUST 12, 2022

Nominations are now open for the Future of Government Awards , a new global awards program to recognize the people and projects leading the digital transformation of governments around the world. Championing the power of open source solutions for government. Future of Government Award categories.

Public Sector 52

Public Sector Government Public Service Blog 52

GCN

JANUARY 17, 2024

While more data-mature cities are seeing payoffs from upskilling staff, even small gains can make a big difference.

Government 129

Government 129

Public Sector Future

FEBRUARY 2, 2023

In this episode, host Olivia Neal speaks to Gulsanna Mamediieva, of the Ministry of Digital Transformation of Ukraine. Gulsanna shares how the government has embraced digital transformation and digital identity, and how this has supported citizens during the war. microsoft/podcasts

Government 40

Government Public Sector Information 40

Public Sector Future

FEBRUARY 2, 2023

In this episode, host Olivia Neal speaks to Gulsanna Mamediieva, of the Ministry of Digital Transformation of Ukraine. Gulsanna shares how the government has embraced digital transformation and digital identity, and how this has supported citizens during the war. microsoft/podcasts

Government 40

Government Public Sector Information 40

CarahCast

MAY 30, 2023

Four major initiatives (tech transformation, broadband access, digital government services, and enhanced employee engagement) are intended to deliver more and better digital services that improve residents’ lives and increase government employees’ job satisfaction.

Government Employee 40

Government Employee Government Engagement Information 40

AWS Public Sector Blog

FEBRUARY 15, 2024

The awards champion practitioners, teams, and leaders who transform people’s lives by applying digital solutions and leveraging technology to reform the public sector for those it serves. And this range can have important multiplier effects in expanding the use of existing and proven digital solutions. “A Released in 2019, GOV.BR

2023 140

2023 Government Public Sector Leadership 140

GCN

OCTOBER 18, 2022

The report argued that governments should center digital efforts on workforce skills and enhancing citizens’ experiences.

Government 62

Government 62

GovPilot

JULY 5, 2023

In an era characterized by rapid modernization, increased constituent expectations, shrinking budgets, and unpredictable outside disruptions, local governments’ reliance on arcane paper-based processes drains its scarce resources and limits its ability to fully serve constituents.

Local Government 105

Local Government Constituents Government 2023 105

California Department of Technology

DECEMBER 7, 2022

To support that effort, CDT has undertaken the Digital Identity Project that will provide an inclusive, easy, secure and privacy-preserving identity verification process. . CDT launched the California Integrated Travel Project (Cal-ITP) Benefits application with Monterey-Salinas Transit (MST) as its first Digital ID pilot.

Government 40

Government 2022 Security 40

GCN

OCTOBER 13, 2022

The report found that 46% of respondents would be more likely to use digital technology to access government services if the technology was easier to use.

Government 52

Government 52

California Department of Technology

SEPTEMBER 12, 2022

Continue reading Lessons Learned Help Build California’s One Digital Government at TechBlog. an adaptive, collaborative and iterative approach and our goal is to ensure projects are more likely to stay on the road to success.

Government 40

Government 2022 Implementation 40

FedHeads

JULY 13, 2020

This week the FedHeads speak with Phil Lam, Executive Director of Identity at GSA, on the importance of reliable and trusted digital credentials to enable secure digital government.

Government 40

Government Security 40

GCN

MAY 10, 2023

States that lost millions to fraud during the pandemic have plenty of ways to tighten their ID management programs, a new playbook suggests.

Security 104

Security Government Management 104

State Tech Magazine

FEBRUARY 16, 2023

In recent years, ransomware attacks have become a growing threat to city, state and local government agencies and organizations. Attackers have made headlines for major disruptions in states across the country, including Florida, Georgia, Maryland and Texas.

Local Government 124

Local Government Government Government Agency 124

GCN

MARCH 9, 2023

Agencies struggle to provide services for individuals with limited English, digital literacy issues and unreliable broadband or online access, a recent survey found.

Government 62

Government 62

Government Technology Insider

APRIL 25, 2024

As state governments pursue digital transformation, many agencies have made significant progress toward modernizing the technology supporting their operations. Two components of digital transformation they must address as part of this process are digitization and automation. Click here to get started.

White paper 52

White paper Download Document Implementation 52

AWS Public Sector Blog

APRIL 25, 2024

This is a guest post written by a digital department lead for the UK Department for Work and Pensions (DWP). The UK Department for Work and Pensions (DWP) is one of the largest government departments in the UK, with more than 90,000 employees in more than 800 locations. As a digital specialist, what does it mean to work for the DWP?

Public Sector 58

Public Sector Public Service Communications Development 58

State Tech Magazine

MARCH 12, 2024

Whether an organization is hybrid or fully remote, having a digital-first culture and strategy for collaboration is a wise move for ensuring employees are able to do their work in any setting, at any time. Click the banner below to explore ways to transform government operations.

Local Government 122

Local Government Government Operations Security 122

FedTech Magazine

MARCH 19, 2024

Agencies face an uphill battle to scan, convert, tag and secure documents ahead of the National Archives and Records Administration’s deadline for digitizing permanent government records in June.

Document 120

Document 2022 Security Management 120

GovPilot

SEPTEMBER 14, 2023

Citizens have the right to make decisions and choices in their government that impact their own lives. Local governments are institutions designed to serve citizens by realizing their decisions and making the community better fit the vision of citizens.

Government Agency 52

Government Agency Strategic Planning Government Constituents 52

GCN

JANUARY 11, 2023

government is “still in the process of organizing and coordinating” its own strategy around the use of open source software, according to a CISA official.

Coordinator 91

Coordinator Government 91

GovLoop

JANUARY 17, 2024

Digital transformation is a driving force for government agencies, with cloud technology playing a pivotal role. Recognizing its significance, the highest levels of government are actively embracing Zero Trust. However, the focus isn’t solely on adopting modern IT; it’s equally about safeguarding it.

Security 115

Security Government Employee Implementation 2021 115

GCN

MARCH 13, 2024

Digital twins are helping streamline city planning and apprenticeship programs, but governments must step up adoption to fully realize the benefits, an expert says.

Government 106

Government 106

FedTech Magazine

DECEMBER 21, 2023

Many federal IT priorities have been set by executive order; among them, the move toward zero-trust security and the effort to improve citizens’ digital experience with government. FedTech’s 2023 IT Influencers share their thoughts on how they expect to see 2024’s government IT trends develop.…

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2024 2023 Security Development 120

AWS Public Sector Blog

OCTOBER 2, 2023

A digital twin is a digital replica of a physical asset or system, which can be used for various purposes including simulation, analysis, and optimization. Besides traffic management, digital twins can also be used in other areas of government operations, such as asset management and emergency response.

Public Sector 119

Public Sector Blog Operations Security 119

GovLoop

AUGUST 18, 2023

Constituents depend on digital engagements to connect with state and local government — they’re going online to pay utility bills, apply for permits and renew vehicle registrations. Everyone expects to be able to interact with government online, yet more digital interfaces mean a wider attack surface.

Constituents 97

Constituents Engagement Security Download 97

GovPilot

APRIL 5, 2023

In order to fund budgets, local governments need to collect money from their citizens - from property taxes to fines for code violations to application fees for permits and licenses. Procurement officials are also making constant payments to vendors for products and services.

Government 52

Government Local Government Management Budgeting 52