Rebuilding Place in Urban Space

JULY 24, 2022

Asset tag with information on who to contact on a Verizon Wireless pole, 2700 South, Salt Lake City. Usually there isn't information on the pole generally, or on the specific pieces of equipment for who to contact if there is a problem. There are no signs posted on who to contact if there is a problem.

Petition 52

Petition Article Public Service Information 52

GCN

FEBRUARY 3, 2023

When natural disasters or emergencies arise, agencies must be able to respond effectively to public inquiry, and technology is key.

Government 86

Government Public Safety 86

GovLoop

MAY 12, 2023

The city of Middletown, Connecticut, is focused on a decades-old goal: to revitalize and redevelop the riverfront. The underused Harbor Park area along the Connecticut River has great potential for residential, commercial and recreational use.

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

GovLoop

DECEMBER 6, 2022

The city of Middletown, Connecticut, is focused on a decades-old goal: to revitalize and redevelop the riverfront. The underused Harbor Park area along the Connecticut River has great potential for residential, commercial and recreational use.

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

GCN

OCTOBER 13, 2022

Pairing artificial intelligence with human-centered design principles can improve callers’ experience and attitudes regarding the automated systems and agencies employing them.

Government 52

Government 52

Summer Camp Programming

NOVEMBER 14, 2023

Links: Riel Contact: ceo@frostvalley.org Want to add to our conversation? SHOW NOTES In this episode, Shauna and Kelie talk with Frost Valley CEO, Riel Peerbooms, about the rising childcare cost and how it affects camps. Have a question you want us to discuss?

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McKinsey Public & Social Sector Insights

MARCH 12, 2024

Gen Z consumers are picking up the phone, boomers are using digital chat, and AI technologies are reshaping the contact center. For customer care leaders, 2024 could be a transformative year.

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2024 Operations 127

AWS Public Sector Blog

APRIL 3, 2024

For example, state employees, including contact center workers, had to pack up their desks immediately. Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. Sometimes when people need services, they’re in the worst time of their lives.

Campaign 65

Campaign Local Government Outreach Implementation 65

State Tech Magazine

APRIL 17, 2024

When the Los Angeles County Department of Children and Family Services (DCFS) sought to modernize its contact center, IT leaders took the opportunity to shift from an on-premises infrastructure to a cloud-based one. “We

Outreach 104

Outreach Communications 104

AWS Public Sector Blog

MARCH 28, 2024

Agencies can use artificial intelligence (AI) and omnichannel contact center solutions from Amazon Web Services (AWS) to create a multilingual contact center that helps break down the language barrier between Medicaid members and call center agents. The constituent calls the main contact center number.

Translation 67

Translation Constituents Public Sector Local Government 67

AWS Public Sector Blog

DECEMBER 21, 2022

On December 24—the night before Christmas—children everywhere can contact the NORAD Tracks Santa (NTS) program to receive live updates on Santa’s whereabouts. For the third year in a row, the NORAD Tracks Santa Operations Center will be supported by Amazon Web Services (AWS) and Amazon Connect , an omnichannel cloud contact center service.

Public Sector 98

Public Sector Operations Blog Program Manager 98

AWS Public Sector Blog

JANUARY 3, 2024

Powering MVD’s digital transformation with AWS Kyndryl’s solution utilizes Amazon Connect , a cloud-based contact center platform, to enable MVD to leverage “flex agents.” The MVD contact center can scale up during seasonal peaks when call volumes rise, and scale back down during slower periods.

Public Sector 69

Public Sector Local Government Communications Transportation 69

NLC (National League of Cities)

FEBRUARY 16, 2023

Department of Treasury notified all State and Local Fiscal Recovery Funds grantees that the contact center many small and rural cities, towns and villages rely on for guidance will re-open on February 21, 2023. The contact center previously shut down in October 2022. On February 14, the U.S.

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2023 2022 119

Rebuilding Place in Urban Space

DECEMBER 30, 2022

Yalecrest is a neighborhood historic district in Salt Lake City. The State oegislature makes it exceedingly difficult to create locally designated historic districts with controls over development. A National Register historic district provides protections only against federal undertakings--urban renewal, a freeway, etc.--so

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Information 2010 Accountability Events 52

State Tech Magazine

JANUARY 17, 2024

Contact centers and communication systems are evolving, and organizations must adapt to meet the needs of employees and citizens alike. An on-premises contact center leaves organizations relying on outdated technology and locks agencies into requiring in-person attendance as so many others embrace hybrid and remote work.

Local Government 67

Local Government Public Sector Communications Government 67

McKinsey Public & Social Sector Insights

OCTOBER 16, 2023

Alex Sukharevsky, a senior partner and the global leader of QuantumBlack, AI by McKinsey, talks about the importance of generative AI incorporating local culture and local contact, and how generative AI could help solve complex social problems in Europe.

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AWS Public Sector Blog

AUGUST 17, 2023

With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. SMAs can specify the contact list, channel, message, and the pre-recorded audio to play before connecting members to agents for live service.

Campaign 52

Campaign Outreach Public Sector Blog 52

Homeroom

OCTOBER 5, 2022

PROTECT YOURSELF FROM SCAMS INVOLVING STUDENT LOAN DEBT RELIEF YOU ARE YOUR BEST PROTECTION AGAINST SCAMMERS DON’T pay anyone who contacts you with promises of debt relief or loan forgiveness. YOU DO NOT NEED TO PAY ANYONE TO OBTAIN DEBT RELIEF. The application will be free and easy to use when it opens in October. Continue Reading.

Blog 142

Blog 142

The Whistle Post

FEBRUARY 29, 2024

Persons with limited internet access may contact WestCOG by telephone: 475-323-2071, via email: plan@westcog.org or mail the WestCOG office (1 Riverside Road, Sandy Hook, CT 06482) for assistance. The draft Tl P and draft Air Quality Conformity Determination documents are available for inspection at westcog.org beginning March 1, 2024.

2028 59

2028 2025 2024 Government 59

AWS Public Sector Blog

FEBRUARY 23, 2024

Amazon Web Services (AWS) Ground Station has many different parameters and options to choose from when creating a contact and setting up data delivery. It allows you to specify how you want the position of the satellite tracked during contacts. TrackingConfigArn – The ARN of the desired TrackingConfig.

2012 63

2012 Security Management Events 63

Microsoft Public Sector

MARCH 4, 2024

Microsoft 365 customers may contact their CSAM to inquire about receiving the content by an email version of the newsletter. Microsoft Teams for US Government Adoption Guide Message Center Highlights Dear Readers: A recent policy review led to the decision to discontinue publishing Message Center posts on this site until further notice.

Public Sector 121

Public Sector 2024 Translation 2023 121

AWS Public Sector Blog

OCTOBER 28, 2022

Amazon Web Services (AWS) announced that Amazon Connect , its omnichannel cloud contact center service, has achieved Federal Risk and Authorization Management Program (FedRAMP) Authorized status at the High Impact Level. Solution Overview: How to deploy an Amazon Connect contact center for FedRAMP High customers. Figure 12.

Download 52

Download Public Sector Security Blog 52

Google Public Sector

JANUARY 18, 2024

Contact Us If you have any questions about the Partner Learning Center, please contact Partner Support by filing out a ticket here After creating a free account, you'll find a gateway to a series of knowledge and practical tools. We remain dedicated to continuously enriching the Partner Learning Center with new content and resources.

Public Sector 87

Public Sector Campaign Security Operations 87

AWS Public Sector Blog

MARCH 1, 2024

Do before March 13 : Schedule a test contact with the test workload deployed in the previous step, and make sure the contact works and the SDR receives and processes the satellite data as expected. Please contact your AWS account team in case the contact doesn’t work as expected.

Security 65

Security Document Management Operations 65

Super Library Marketing

MARCH 6, 2023

I was having issues getting my contacts to transfer to a new phone. And it’s increasingly difficult for people to contact a human customer service agent. Make it incredibly easy for people to contact you. You might also add a “Contact us” page to your website. No kidding. The provider’s website offered no solutions.

Social Media 90

Social Media Budgeting Information Books 90

Disaster Zone blog

OCTOBER 28, 2022

Contact me for a referral.

Management 113

Management 113

iGrantWriters

JUNE 28, 2023

Link to Additional Information: ONR Work With Us Grantor Contact Information: If you have difficulty accessing the full announcement electronically, please contact: Barbara Christian Point of Contact For detailed information, refer to the full-text announcement.

Information 52

Information Development Government 52

iGrantWriters

JUNE 26, 2023

For more information and specific details, please refer to the attached document titled "N00421-23-S-0001 NAWCAD Office-Wide BAA" Link to Additional Information: N00421-23-S-0001 at SAM.gov Grantor Contact Information: If you have difficulty accessing the full announcement electronically, please contact: NAWCAD BAA Coordinator NAWCAD BAA Coordinator (..)

White paper 52

White paper Coordinator Document Information 52

iGrantWriters

JUNE 22, 2023

Submission Details: Statements of Interest should be submitted via email attachments or directed to the designated contacts, Sandy Justman (Grants Specialist) and Kathy Mitchell (Project Manager), using the provided email addresses and contact numbers.

Information 52

Information Document Budgeting Government 52

iGrantWriters

JUNE 16, 2023

Link to Additional Information: [link] Grantor Contact Information: If you have difficulty accessing the full announcement electronically, please contact: NIH Grants Information grantsinfo@nih.gov See Section VII. Agency Contacts within the full opportunity announcement for all other inquiries.

Education 52

Education Engagement Information Development 52

A Library Writer's Blog

APRIL 11, 2024

Contact us! AI in the Research Writing Classroom AI for Evidence Synthesis Teaching Prompt Engineering Teaching with AI Image Generators Submit your proposals via this form: [link] ailibinstruction Send any questions to editors Ellen and Amy at ai.libraryinstruction.

2024 81

2024 Education Security Information 81

iGrantWriters

JUNE 12, 2023

The RFA is open only to investigators and institutions with access to the NHATS and NSOC sample frames, as these frames will be used to contact and collect new data from participants.

Nonprofit 52

Nonprofit Education Housing Information 52

iGrantWriters

JUNE 6, 2023

Link to Additional Information: [link] Grantor Contact Information: If you have difficulty accessing the full announcement electronically, please contact: NIH Grants Information grantsinfo@nih.gov See Section VII. Agency Contacts within the full opportunity announcement for all other inquires.

Nonprofit 52

Nonprofit Education Housing Information 52

McKinsey Public & Social Sector Insights

SEPTEMBER 14, 2022

Understanding more of what their customers are saying can help contact centers provide new sources of competitive advantage.

Operations 77

Operations 77

iGrantWriters

JUNE 27, 2023

Link to Additional Information: See Related Documents Grantor Contact Information: If you have difficulty accessing the full announcement electronically, please contact: Michael J Fanizzo Grantor Grants Officer Department of the Interior in locating relevant records related to the Federal Indian boarding school system.

Document 52

Document Accountability Information Operations 52

iGrantWriters

JUNE 15, 2023

Link to Additional Information: See Related Documents Grantor Contact Information: If you have difficulty accessing the full announcement electronically, please contact: Kisha Craig Contract Specialist Phone 6016345397 Kisha M.

Document 52

Document Information Operations Development 52

iGrantWriters

JUNE 27, 2023

Interested parties should submit their Statements of Interest by the specified deadline to the provided contacts. A full proposal and budget are not required at this stage. Detailed objectives for follow-on tasks will be determined and awarded through modifications to the agreement.

White paper 52

White paper Document Information Budgeting 52