Partnership for Public Service

FEBRUARY 28, 2024

In December, the Partnership for Public Service hosted a virtual event with Jason Love, a program analyst and award coordinator at the Department of Health and Human Services, to share how federal communicators can shape positive narratives about government and amplify agency success stories. Here are three key takeaways: 1.

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Social Pinpoint

JUNE 4, 2024

Effective engagement in health means more than just communication; it involves building trust, encouraging participation, and ensuring all voices are heard in decision-making. This article explores strategies for promoting meaningful engagement in health, providing real-world examples of successful initiatives.

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Partnership for Public Service

OCTOBER 25, 2023

One of the key themes emphasized throughout the event was the role that effective communication plays in shaping trust and building relationships between federal institutions and the people they serve. Use the trust triangle of authenticity, logic, and empathy to guide effective communication. Here are three main takeaways: 1.

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Social Pinpoint

SEPTEMBER 10, 2023

Encouraging diverse communities to participate in community engagement can be an overwhelmingly tough task. It’s too often that these community members don’t participate in consultations for various reasons. So, here are 10 quick tips to help you successfully engage minorities within diverse communities.

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NLC (National League of Cities)

SEPTEMBER 29, 2022

Last month Indigov, a leading constituent engagement solution and NLC Partner, met with Mayor Benjamin for a talk about constituent communication. Stephen Benjamin served the people of Columbia, SC as mayor for 12 years and has also worked as President of the U.S. Conference of Mayors and the African American Mayors Association.

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State Tech Magazine

SEPTEMBER 27, 2023

Cisco’s unified communications platform has been key to keeping employees productive and engaged. “It Unified communications delivers integrated voice and video calling, messaging, file sharing, collaboration and other capabilities. In Jefferson County, N.Y., It’s proving indispensable for state and…

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Social Pinpoint

AUGUST 3, 2022

You might have planned your community engagement initiative perfectly, but if people aren’t aware of it, it’s impossible for them to engage. This Guide will walk you through an integrated communications plan.

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Citizen Lab

MAY 8, 2023

A comprehensive community engagement strategy is key to ensuring the smooth launch of – and satisfying outcomes for – projects. Before initiating a project, it’s best to set clear objectives, define roles and responsibilities, and select the most promising communication channels. Looking for some guidance?

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Social Pinpoint

JANUARY 10, 2024

Yet, with the ongoing development and increased integration of AI into our daily lives, a crucial question arises: Will AI replace community engagement? Community engagement has played a crucial role in being responsible for societal progress, fostering connections, shared visioning, and better placemaking.

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AccessE11

NOVEMBER 21, 2022

You need a communication solution that is centralized, real time, and easy to use and access. To be clear, although giving citizens an avenue to report on issues is an important aspect of communication, it is not the only aspect. Communication among the employees of a municipality is also very important.

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Social Pinpoint

APRIL 21, 2024

You just perfected the virtual meeting, and now you’re looking to combine new online best practices with traditional engagement methods. Then we’ll discuss big lessons learned and emerging trends in digital+ engagement. How does digital engagement bring in new voices and improve outcomes?

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GovLoop

FEBRUARY 9, 2023

Good communication happens when our message is received how we intended. Sometimes what we communicate is misconstrued because we all have different communication styles. Here are five tips on how to communicate with confidence in the workplace: 1. Crossing your arms implies that you are less engaged.

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Super Library Marketing

SEPTEMBER 19, 2022

This happened because we had a messy, unorganized internal communications strategy. If we were having problems getting information to staff about a fun event, we were really in trouble when it came to communicating the information they needed to do their work properly. Internal communications: marketing’s forgotten stepchild.

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AWS Public Sector Blog

OCTOBER 1, 2022

Plus, when educators connect and communicate with each other, they can help improve the culture of education, use their data more effectively, and deliver better results for students. Discover how four AWS EdStart Members use AWS to create more connected and engaging educational experiences for learners around the world.

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Social Pinpoint

DECEMBER 17, 2023

Online community engagement has truly transformed how we connect, communicate, and access information. In this article, we will explore how to combat these challenges by sharing five ways to empower online community engagement in older adults. How Should We Define ‘Older Adults’ in Our Community?

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Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

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GovLoop

NOVEMBER 21, 2023

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” How do we get more feedback?

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GovLoop

SEPTEMBER 14, 2022

Good communication happens when our message is received how we intended. Sometimes what we communicate is misconstrued because we all have different communication styles. Here are five tips on how to communicate with confidence in the workplace: 1. Crossing your arms implies that you are less engaged. Show Respect.

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Social Pinpoint

AUGUST 24, 2023

With the rise of technology, online community engagement has become a powerful tool for public participation. But how can we foster community engagement among the younger generation? How should we define ‘youth’ in our community? Why should we engage with the youth in our community?

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Citizen Lab

JULY 6, 2022

Community engagement isn’t just about increased transparency between government and residents. It’s also an important tool that can improve communication across internal departments and key community stakeholders.

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Social Pinpoint

JUNE 5, 2023

In today’s digital world, online platforms and digital engagement tools have played a significant role in connecting communities closer together with their local and federal governments. Why is data protection and privacy important in community engagement? Key principles of data protection.

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Social Pinpoint

MAY 16, 2023

It offers a gateway into other cultures and is one of the most crucial instruments for preserving heritage, which is why it’s so important to support multiple languages when engaging with our communities. That’s why it’s so important to support multiple languages in our online community engagement practice. Write simply.

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Social Pinpoint

JULY 18, 2023

When it comes to collecting authentic and high-quality data, mandatory registration for your community engagement site can prove to be a valuable tool. The mandatory registration process requires individuals to provide their personal details before participating in community activities.

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Social Pinpoint

FEBRUARY 6, 2023

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA’s ambitious public involvement project required a flexible suite of online community engagement tools to easily gather informed feedback from residents. Keep your public engagement “hub” up to date.

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Social Pinpoint

APRIL 11, 2023

An effective community engagement strategy helps local governments to make more informed decisions. Not only does involving the public in decision-making help to create a shared vision for the community. We’ve uncovered 10 effective community engagement tips to help you elevate your strategy today.

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GovLoop

AUGUST 30, 2022

It requires understanding, continuously listening and responding to how employees experience work, staff engagement, and knowing how diversity, equity, inclusion and accessibility impact both experience and engagement. The Veterans Experience Office uses an iterative approach to communicate within and across the office.

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Citizen Lab

JULY 6, 2022

By starting on the same page, your projects will be set up to maximize your team and community’s return on engagement. Consider your resources To set up a successful engagement project, you’ll need time, budget, and a dedicated team.

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Social Pinpoint

JUNE 18, 2023

Community engagement doesn’t have to be the same-same, basic and formal experience. In fact, incorporating interactive and enjoyable activities into your community engagement efforts can transform them into something truly memorable. The Love Local still receives contributions from local businesses 3 years later!

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Social Pinpoint

JANUARY 31, 2023

If you want to encourage citizens to tell their stories online, then you need to provide inclusive and welcoming community engagement experiences. A positive user experience (UX) encourages community members to communicate their values and priorities. To do that, you need to make sure that it’s easy to use and understand.

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GovLoop

FEBRUARY 10, 2023

That means it’s time to strategize on how you can boost your citizen engagement. Specifically, you’ll learn: Five strategies for increasing customer engagement. If you feel like you’re reaching out for responses and getting nothing back, your customers might not be getting their ideal service experience. 22, at 2 p.m.

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Partnership for Public Service

JULY 14, 2022

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 percentage point drop from 2020.

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Social Pinpoint

NOVEMBER 6, 2022

Closing the loop with a comprehensive community engagement report shows respect and encourages further participation. It’s important to show that you are listening to your community. A community engagement report is a vital tool for building trust and creating transparency in the public participation process.

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AccessE11

OCTOBER 5, 2022

But imagine if you could implement a digital municipal citizen engagement solution for your community. One that looks to improve your residents’ engagement and overall satisfaction, and also benefit by handling more service requests with shorter turnaround times.

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zencity

MAY 2, 2022

Our research insights on inclusive engagement from community members and engagement practitioners. Are you an organization that is trying to develop an inclusive engagement culture and practice in your organization? Yet providing a tool for community engagement was not enough. We want inclusive engagement.

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Social Pinpoint

SEPTEMBER 25, 2022

As people get used to using them, we can see them playing a huge role in boosting community engagement too. QR codes have gained popularity ever since and the number of scans quadrupled in 2022. Can I Use QR Codes in Community Engagement Too? The technology is incredibly flexible and convenient. In fact, over 6.6

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GovLoop

DECEMBER 20, 2023

To make sure employees are best equipped to communicate and collaborate, agencies need four collaboration elements in place. Unified Communications Gartner defines unified communications (UC) as the products that “provide and combine multiple enterprise communications channels.”

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Social Pinpoint

JANUARY 22, 2023

Recent digital evolution has sparked a growing conversation about how online engagement tools can motivate citizens to participate in democracy beyond election time and play an active role in shaping their future. Show the community why involvement matters. People aren’t born with a willingness to engage in public life.

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