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2023 NextGen Public Service Award Winners

GovLoop

Please join us in celebrating and congratulating our 2023 award winners! 2023 Award Winners: Eli Homes, Research Fish Biologist, National Marine Fisheries Service, National Oceanic and Atmospheric Administration Michael Berkholtz, Manager of Business Relations, Federal Acquisition Service, Office of Information Technology Category, U.S.

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Using Online Community Engagement to Empower Older Adults

Social Pinpoint

Online community engagement has truly transformed how we connect, communicate, and access information. In this article, we will explore how to combat these challenges by sharing five ways to empower online community engagement in older adults. How Should We Define ‘Older Adults’ in Our Community?

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Innovations in CX: Gauging Engagement

GovLoop

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” How do we get more feedback?

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5 Keys to Cross-Agency Collaboration in 2024

GovLoop

More than two-thirds of federal employees still work remotely to some degree, according to a November 2023 Office of Personnel Management survey. To make sure employees are best equipped to communicate and collaborate, agencies need four collaboration elements in place.

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5 Fun and Interactive Community Engagement Examples to Boost Participation

Social Pinpoint

Community engagement doesn’t have to be the same-same, basic and formal experience. In fact, incorporating interactive and enjoyable activities into your community engagement efforts can transform them into something truly memorable. The Love Local still receives contributions from local businesses 3 years later!

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The 2023 Guide to Social Media for Libraries: New LinkedIn Success Secrets for This Year

Super Library Marketing

This is the first installment in my series on social media best practices for libraries in 2023. At the Library Marketing and Communications Conference this year, library marketers were asking each other, “What are you going to do about Twitter? The LinkedIn algorithm for 2023. Constant engagement is important.

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The 2023 Guide to Social Media for Libraries: New Instagram Success Secrets for This Year

Super Library Marketing

This is the fifth installment in my series on social media best practices for libraries in 2023. Here are some statistics to consider as you plan your library’s social media marketing for 2023 according to Demandsage.com and DataPortal.com. Instagram algorithm for 2023. The complete guide includes tips for: LinkedIn.