Sat.Jun 08, 2024 - Fri.Jun 14, 2024

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For equal access, consider both physical and digital accessibility

GCN

COMMENTARY | Features such as clear navigation, readable text and multimedia alternatives improve the customer experience for everyone, leading to higher levels of satisfaction, engagement and trust.

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How Local Leaders Can Make Community Events More Sustainable

NLC (National League of Cities)

By Monica Rowand, Senior Manager, WM Advisory Services Summer is here, and your community may have a list of events on the calendar, from concerts to sports events to graduation ceremonies and more. But have you thought of how to make those events more sustainable?

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What Paris Can Teach Other Cities About Removing Roads

Next City

The City of Light is deprioritizing cars and aims to become “more human.

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Midwest states launch new rail service, 12 years in the making

GCN

The new Borealis Amtrak service between Chicago and St. Paul has given rail advocates something to cheer about. But they hope other new projects can come online quicker.

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Key Strategies for Public Works Employees to Embrace Government Software

In a rapidly evolving landscape, the integration of digital software into Public Works teams has become imperative. This shift presents an opportunity to transcend traditional approaches, unlocking new levels of efficiency, cost savings, and fostering a culture of continuous improvement. This eBook offers comprehensive strategies to navigate this transformation.

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Work permits: A readily-implemented lever for reducing illegal child labor

GCN

COMMENTARY | New research shows that the work permits process plays a vital role in preventing child labor violations because it educates children, parents and employers about the law.

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Tech services and generative AI: Plotting the necessary reinvention

McKinsey Public & Social Sector Insights

The rapid emergence of generative AI has the potential to disrupt a dynamic the sector has relied on for decades, but it also offers an opportunity to tap a lucrative new market.

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Firewall as a Service Fortifies State and Local Governments in the Cloud

State Tech Magazine

As state and local governments adopt cloud resources, they need to remain attuned to cyber resilience. To that end, Firewall as a Service can play an important role in defending against cyberattacks. Within the broader category of Infrastructure as a Service, FWaaS works much like a hardware-based firewall, except that it’s based in the cloud. This approach offers the ability to scale quickly as a network expands and to maintain a solid layer of protection with less hands-on effort.

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No shortcuts: Only well-managed AI will deliver on its promise

GCN

COMMENTARY | Artificial intelligence opens new opportunities for policymaking and service delivery, but success still depends on understanding residents’ needs and on the thoughtful handling of their data.

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What is circularity?

McKinsey Public & Social Sector Insights

Circularity refers to practices that optimize resource use and minimize waste across the entire production and consumption cycle, emphasizing sustainability and economic efficiency.

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The Continued Importance of Antiracism

NLC (National League of Cities)

In 2020, during the wake of national protests following the murder of George Floyd, the National League of Cities published a CitiesSpeak blog highlighting the important concept of antiracism, which is one of the most-read blogs in NLC history. Four years later, the question “What does it mean to be an antiracist?

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Hybrid Work Strengthens Delivery of Citizen Services

State Tech Magazine

In our increasingly digital world, providing a secure hybrid work environment has become essential for government agencies seeking to deliver critical services effectively. Forward-thinking organizations recognize the value of flexible work arrangements, not just as a temporary solution but also to drive lasting improvements in service delivery and employee engagement.

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Burnout among government workers is decreasing but still high, according to new pulse survey data

GCN

Nearly half of government workers experiencing burnout said the main cause is their workload, followed by staff shortages and managing personal and professional life, both at 44%.

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A new itinerary for the tourism industry

McKinsey Public & Social Sector Insights

Consumers of all ages, from different parts of the globe, are prioritizing travel. Here’s what providers should know to tailor experiences in ways that will attract and delight today’s tourists.

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Government’s AI Plans Come into Focus with DHS, OMB Roadmaps

FedTech Magazine

The Department of Homeland Security’s Artificial Intelligence Roadmap and the Office of Management and Budget’s first governmentwide artificial intelligence policy establish essential frameworks and guidelines for responsible use of the technology. The policies prioritize ethical standards, privacy and innovation through documents that concisely lay out the government’s positions on regulating and using AI in its executive operations.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Cloud Migration Eases the Burden of Technology Lifecycle Management

State Tech Magazine

Cities are leaning forward and investing in technology to support citizen services, and in doing so, they are embracing digital transformation. For example, the growing availability of artificial intelligence tools has simplified tasks such as adding AI capabilities to a city’s 311 information website, delivering a means for citizens to gain answers quickly by interacting with a chatbot.

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What are the Biggest Challenges to Federal Cybersecurity? (High Risk Update)

GAO (US Government Accountability Office)

Cyberattacks have the power to bring our daily lives to a screeching halt. Nearly everything we use to work, play, and live relies on computer systems that are vulnerable to attacks. For example, an attack on an electrical grid could leave millions.

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The case for doubling down on refinery reliability now

McKinsey Public & Social Sector Insights

With unplanned refinery outages at an all-time high, reliability fundamentals remain critical to capturing market opportunities, while digital tools can unlock further impact.

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Know a Government Superstar? Nominate Them!

GovLoop

The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. From being a compassionate and strong leader to implementing an innovative solution for a challenge in your agency, there are a lot of ways that govies can leave a good, lasting impression on constituents.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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A Guide To Becoming A More Walkable City: 15 Minute City Insights From GovPilot

GovPilot

Ensuring that your local community is walkable and pedestrian friendly is a big part of successful city planning. Local governments are responsible for the maintenance of streets and outdoor public infrastructure , which is a tall task when strategies aren’t in place to achieve safe outcomes.

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Why the fight over abortion pills isn’t over yet

GCN

The Supreme Court dismissed a challenge from anti-abortion groups attempting to restrict access to mifepristone, but conservative states are acting on their own to block access to the increasingly popular medicine.

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Scott Johnston on designing and building scalable platforms

McKinsey Public & Social Sector Insights

Scott Johnston, CEO of Docker, discusses how to design and build scalable platforms and find the right balance between standardization and flexibility to empower developers.

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How you can build a FedRAMP High-compliant network with Assured Workloads

Google Public Sector

Google Cloud recently achieved a major U.S. government compliance milestone with more than 130 services, including 12 additional Cloud Networking services, approved for FedRAMP High authorization — the strictest standard for protecting the most sensitive unclassified data. To help our customers securely deploy a network architecture that aligns with FedRAMP High, we have outlined several of our recommended best practices.

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A Guide For Everyone: Accessibility & Inclusivity Inspection Handbook

Dive into this comprehensive guide to inclusivity and accessibility! This handbook equips you with indispensable insights and practical strategies to ensure every space welcomes all. Whether you're an inspector, designer, or municipal employee, streamline compliance with regulations while fostering genuine inclusivity. From detailed checklists to case studies, we cover every aspect, empowering you to create environments that prioritize accessibility without compromising service.

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Curbing Community Violence in the Summer

NLC (National League of Cities)

Co-authored by Anthony Smith, Executive Director, Cities United This is one in a series of blogs focused on Gun Violence Awareness in June. To connect with the National League of Cities’ Justice Initiatives Team and other cities doing the work to address violence in their communities, e-mail us at justiceinitiatives@nlc.org.

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How local government fraud has—and hasn’t—changed since the pandemic

GCN

We spoke to a leading state auditor about how remote work and artificial intelligence are ushering in new kinds of fraud in state and local governments.

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Enhancing customer experience in an evolving mobility ecosystem

McKinsey Public & Social Sector Insights

Toyota Insurance President and COO Robert Spencer shares his views on how OEMs and insurers can partner to enhance customer experience as the mobility ecosystem evolves.

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How to Put a Positive Spin on Your Employment Gaps

Careers in Government

The primary step to making an employment gap work in your favor is to accept it. The post How to Put a Positive Spin on Your Employment Gaps appeared first on Careers in Government.

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The Ultimate Playground Inspection Handbook

Dive into the world of playground safety with this complimentary guide. It offers a detailed exploration of essential practices to ensure the utmost safety for children. Delve into inspection techniques, from assessing equipment conditions to evaluating surfacing materials. Gain insights into maintenance strategies to keep playgrounds in top-notch condition year-round.

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Panelists Propose Solutions to Improve the Efficacy of Housing Choice Vouchers

The Stoop (NYU Furman Center)

Panelists at the Furman Center’s State of the City launch event on May 21 discussed the challenges of administering a federal voucher program and proposed a range of solutions to improve its function—including expanding housing supply, offering more operational flexibility for localities, strengthening protections against discrimination from landlords, and coaching people as they navigate the program so they are empowered to move into new neighborhoods.

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Mayoral candidate pledges ‘digital by default’ city services

GCN

In his bid to become the next mayor of San Francisco, Mark Farrell promised to digitize government services within two years.

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Revolutionizing procurement: Leveraging data and AI for strategic advantage

McKinsey Public & Social Sector Insights

Analytics and AI are transforming the way procurement functions work. But most CPOs don’t feel ready for the data-driven revolution.

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Turn Challenging Interactions into Growth Opportunities for Teams

Careers in Government

Being mindful of your leadership style and addressing blind spots is crucial. The post Turn Challenging Interactions into Growth Opportunities for Teams appeared first on Careers in Government.

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Sustainable Facility Maintenance Management for Small Local Governments

Unlock the potential of sustainable facility management! This guide empowers small local governments to lead with climate-resilient infrastructure, energy efficiency, waste reduction, and more. Elevate your community's resilience, reduce costs, and embrace eco-friendly practices. Discover the role of facility maintenance teams in green cleaning, sustainability analyses, and infrastructure upgrades.