GCN
JUNE 12, 2024
COMMENTARY | Features such as clear navigation, readable text and multimedia alternatives improve the customer experience for everyone, leading to higher levels of satisfaction, engagement and trust.
NLC (National League of Cities)
JUNE 12, 2024
By Monica Rowand, Senior Manager, WM Advisory Services Summer is here, and your community may have a list of events on the calendar, from concerts to sports events to graduation ceremonies and more. But have you thought of how to make those events more sustainable?
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Next City
JUNE 10, 2024
The City of Light is deprioritizing cars and aims to become “more human.
GCN
JUNE 11, 2024
The new Borealis Amtrak service between Chicago and St. Paul has given rail advocates something to cheer about. But they hope other new projects can come online quicker.
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The 2025 Business Owner Survey delivers key insights for cities, counties, and state agencies working to enhance online services. Top insights: 97% of business owners say digital access to government services is essential. Licensing and tax processes remain outdated, slowing efficiency and increasing administrative burdens. Younger entrepreneurs expect fully online, self-service options, signaling a need for modernization.
GCN
JUNE 11, 2024
COMMENTARY | New research shows that the work permits process plays a vital role in preventing child labor violations because it educates children, parents and employers about the law.
State Tech Magazine
JUNE 14, 2024
As state and local governments adopt cloud resources, they need to remain attuned to cyber resilience. To that end, Firewall as a Service can play an important role in defending against cyberattacks. Within the broader category of Infrastructure as a Service, FWaaS works much like a hardware-based firewall, except that it’s based in the cloud. This approach offers the ability to scale quickly as a network expands and to maintain a solid layer of protection with less hands-on effort.
Public Administration Today brings together the best content for professionals in the public administration field from the widest variety of thought leaders.
Careers in Government
JUNE 8, 2024
The primary step to making an employment gap work in your favor is to accept it. The post How to Put a Positive Spin on Your Employment Gaps appeared first on Careers in Government.
AWS Public Sector Blog
JUNE 12, 2024
The rise of cloud computing has brought many benefits to healthcare businesses, such as increased flexibility, scalability, and accessibility. However, with these benefits come challenges to meet regulatory and compliance requirements surrounding data privacy and security. Further, these requirements are complex because they vary both geographically and regionally, increasing the time to release and maintain a solution that meets both the technical and administrative controls necessary to adhere
State Tech Magazine
JUNE 12, 2024
In our increasingly digital world, providing a secure hybrid work environment has become essential for government agencies seeking to deliver critical services effectively. Forward-thinking organizations recognize the value of flexible work arrangements, not just as a temporary solution but also to drive lasting improvements in service delivery and employee engagement.
Policy & Politics Journal blog
JUNE 12, 2024
by Iolanda Bianchi In my recent article published in Policy & Politics, I take a journey through the burgeoning phenomenon known as ‘new municipalism’, a movement that is rapidly gaining traction as a powerful catalyst for injecting a breath of… Continue reading →
Advertiser: Noratek
Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.
Careers in Government
JUNE 10, 2024
Being mindful of your leadership style and addressing blind spots is crucial. The post Turn Challenging Interactions into Growth Opportunities for Teams appeared first on Careers in Government.
AWS Public Sector Blog
JUNE 12, 2024
K12 and primary schools across the US have experienced increased cyber threats in recent years, with cyberattacks jumping from 400 to 1,300 over a three-year period. As a result, sensitive information—including personal family issues, behavioral data, and financial information—was stolen by hackers and disclosed. The negative impacts of a cyberattack can be long-lasting, with loss of learning ranging from three days to three weeks and recovery time requiring anywhere from two to nine months.
State Tech Magazine
JUNE 10, 2024
Cities are leaning forward and investing in technology to support citizen services, and in doing so, they are embracing digital transformation. For example, the growing availability of artificial intelligence tools has simplified tasks such as adding AI capabilities to a city’s 311 information website, delivering a means for citizens to gain answers quickly by interacting with a chatbot.
McKinsey Public & Social Sector Insights
JUNE 12, 2024
The rapid emergence of generative AI has the potential to disrupt a dynamic the sector has relied on for decades, but it also offers an opportunity to tap a lucrative new market.
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Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.
Careers in Government
JUNE 8, 2024
One of the SI capacities that can be most impactful for my clients is “service.” The post Spiritual Intelligence: Celebrating the “Service” in Public Service appeared first on Careers in Government.
AWS Public Sector Blog
JUNE 10, 2024
The Amazon Web Services (AWS) Cloud Maturity Assessment (CMA) uses the AWS Cloud Adoption Framework (AWS CAF) to assess the maturity of your cloud adoption, and provide prescriptive guidance on prioritized next steps. By replacing guesswork with data-driven analysis, you will get a blueprint to prioritize, build, and mature your cloud capabilities. The AWS CAF is a set of best practices, tools, and guidance that helps organizations get started with cloud technologies (illustrated in Figure 1).
State Tech Magazine
JUNE 11, 2024
Eighty-nine percent of state and federal government IT and security professionals feel somewhat or very confident about the visibility they have into their cybersecurity landscape — yet a number are facing funding, talent and other challenges, according to a new research report from CDW. A third of the government technology and security professionals who participated in a recent survey conducted by CDW say that their organization’s approach to cybersecurity doesn’t include sufficient budgetary r
McKinsey Public & Social Sector Insights
JUNE 12, 2024
The transformational technology will require every member of an organization to be a risk professional.
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Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.
Careers in Government
JUNE 8, 2024
Ignoring players that frequently discount, demean, or dismiss their colleagues or customers will not stop that disrespectful behavior. The post Tolerating Disrespect Leads to Frustration, Chaos appeared first on Careers in Government.
GCN
JUNE 14, 2024
COMMENTARY | Artificial intelligence opens new opportunities for policymaking and service delivery, but success still depends on understanding residents’ needs and on the thoughtful handling of their data.
The City Fix
JUNE 14, 2024
On a Sunday afternoon in September 2023, a group of about 30 individuals, including a group of mostly female neighbors from nine kampungs (a common term for “urban villages” or “informal settlements” across multiple languages and nations in Southeast Asia).
McKinsey Public & Social Sector Insights
JUNE 13, 2024
Analytics and AI are transforming the way procurement functions work. But most CPOs don’t feel ready for the data-driven revolution.
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Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.
Careers in Government
JUNE 8, 2024
If data is the foundation of this decision-making, data literacy, in turn, is the foundation of AI use. The post Essential AI Skills for Government Jobs & How to Develop Them appeared first on Careers in Government.
NLC (National League of Cities)
JUNE 14, 2024
In 2020, during the wake of national protests following the murder of George Floyd, the National League of Cities published a CitiesSpeak blog highlighting the important concept of antiracism, which is one of the most-read blogs in NLC history. Four years later, the question “What does it mean to be an antiracist?
GCN
JUNE 14, 2024
Nearly half of government workers experiencing burnout said the main cause is their workload, followed by staff shortages and managing personal and professional life, both at 44%.
McKinsey Public & Social Sector Insights
JUNE 12, 2024
Answering six specific questions holds the key to successful digital and AI transformations for CPG companies.
Speaker: Noratek
Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.
Careers in Government
JUNE 8, 2024
Job vacancies are normal but when the numbers increase, it causes burnout and increased worker ‘quits’. The post A New Dimension to Workforce Planning: Costly Worker Shortages appeared first on Careers in Government.
GovLoop
JUNE 14, 2024
The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. From being a compassionate and strong leader to implementing an innovative solution for a challenge in your agency, there are a lot of ways that govies can leave a good, lasting impression on constituents.
GCN
JUNE 12, 2024
In his bid to become the next mayor of San Francisco, Mark Farrell promised to digitize government services within two years.
McKinsey Public & Social Sector Insights
JUNE 14, 2024
Circularity refers to practices that optimize resource use and minimize waste across the entire production and consumption cycle, emphasizing sustainability and economic efficiency.
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PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.
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