Sat.Oct 05, 2024 - Fri.Oct 11, 2024

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From Paper to Pixels: Evolution of Local Government Record-Keeping With GovPilot

GovPilot

Everything, and that means everything these days is going digital and moving online ! If you listen, you may hear municipal staff everywhere cheering for this new digital transformation if you listen closely.

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Crowdsourcing Local Talent: Tapping into the Power of Citizen Co-Creation

GovPilot

Everyday, municipal leaders must balance the need for innovation with the harsh reality of constrained resources. Faced with limited budgets, a lack of specialized expertise, and a mounting list of responsibilities, local governments often find themselves striving to do more with less.

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Methods for leading a modern government

Partnership for Public Service

The Partnership for Public Service and Microsoft designed Modern Government Leaders to convene expert executive innovators from across the federal government. Over eight months, the cohort shared best practices, critical challenges and proven methods for modernizing service delivery and improving business processes through innovation. Participants in the program wrote and refined their success stories featured in the library of Innovator’s Hours below.

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AI in analytics: Turning data into actionable insights

Open Access Government - Technology News

Munish Goswami, Director at VAAMG, emphasises redefining business intelligence by harnessing AI capabilities to provide dynamic, self-service analytics solutions that democratise data access and foster a data-driven culture In the last decade, the digital landscape has witnessed an explosion of data generation. As businesses strive to remain competitive in an increasingly data-driven world, the need for advanced analytics has never been greater.

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A Look Inside the Minds of Government’s Most Innovative Leaders

Successful partnerships start with knowing what public sector leaders care about. This report spotlights global innovators shaping the future of public service by tackling real-world challenges across AI, digital identity, citizen experience, and data strategy. Their work reveals the priorities, pain points, and investment areas that are driving transformation.

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Getting started: What any municipality can do now about EPA’s PFAS ruling for water systems

American City & Country

There is help for municipalities and community water providers overwhelmed by the April 2024 U.S. Environmental Protection Agency announcement of its requirement that water systems remove six “forever chemicals” present in drinking water supplies across the country. The U.S. Geological Survey indicates as much as 45 percent of current drinking water supplies are impacted by PFAS.

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Policy processes in China: A systematic review of the Multiple Streams Framework

Policy & Politics Journal blog

by Annemieke van den Dool & Tianlei Qiu, Duke Kunshan University Why do policymakers address some societal issues but not others? For decades, public policy researchers have tried to answer this question by using the so-called multiple streams framework (MSF).

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Converging IT and OT Is Key to a Smart City

State Tech Magazine

Smart technologies have the potential to make cities more sustainable, efficient and secure, but maximizing their potential requires an IT and operational technology convergence that has historically been nonexistent. Fears of meddling with what has worked for decades, cultural differences between teams and a combination of other factors have resulted in IT and OT being treated as separate entities.

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As Online Shopping Increases, So Do Concerns About Delivery and Warehouse Workers' Safety

GAO (US Government Accountability Office)

Next-day delivery. Overnight shipping. Online sales in the U.S. have nearly doubled in the last few years. So has the number of employees supporting the warehouses that pack items and the delivery services that drop packages at your door. While.

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Celebrating Innovation and Excellence High-Performance Government Award Winners

OpenGov

Every year, OpenGov’s High-Performance Government Awards shine a spotlight on the most forward-thinking and innovative public sector organizations that leverage modern tools and practices to drive meaningful change. These prestigious […] The post Celebrating Innovation and Excellence High-Performance Government Award Winners appeared first on OpenGov.

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AWS and USAID accelerate Armenia’s cloud journey and digital resilience

AWS Public Sector Blog

During her visit to Armenia on July 10, 2024, Samantha Power, the United States Agency for International Development (USAID) Administrator, announced $5 million in funding for a new public-private collaboration between USAID, the Government of Armenia, and Amazon Web Services (AWS). The collaboration will be delivered through USAID’s Enterprises for Development, Growth, and Empowerment (EDGE) Fund , launched to leverage the private sector’s competitive edge to solve global challenges.

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Local Government Tax Guide: 6 Benefits Businesses Will Buy Into for Compliance

In a survey of U.S. business owners, more than 64% indicated their local government’s online tax portal needs improvement. It’s clear that while business owners want to work with their local government to stay in compliance, many online tax systems do not enable them to do so effectively.

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Public Utilities Benefit from the Industrial Internet of Things But Must Secure It

State Tech Magazine

In January, a cyberattack against water utilities in small Texas towns caused water to overflow in the city of Hale Center. “There were 37,000 attempts in four days to log in to our firewall,” Mike Cypert, city manager of Hale Center, told the Associated Press. The city defeated the attack by disconnecting the water system’s operational technology (OT) from the internet.

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Peace and Security in the Congo Has Not Improved with Conflict Minerals Disclosure Rule

GAO (US Government Accountability Office)

For more than 20 years, people living in the eastern part of the Democratic Republic of the Congo (DRC) have experienced violence at the hands of about 120 armed groups and Congolese security forces. Some of these armed groups fund their activities.

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The state of retail banking: Profitability and growth in the era of digital and AI

McKinsey Public & Social Sector Insights

As the global macroeconomic environment remains uncertain, retail banks should focus on the fundamentals of customer primacy and margin protection while embracing digital technologies and gen AI.

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Build secure and scalable data platforms for the European Health Data Space (EHDS) with AWS

AWS Public Sector Blog

This post explains how healthcare organizations and partners can use Amazon Web Services (AWS) to build secure and scalable infrastructure for secondary usage of health data in alignment with the European Health Data Space (EHDS). This is the first of two posts describing an AWS reference architecture for EHDS. The second post will provide step-by-step technical guidance on how to implement this reference architecture on AWS.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Q&A: West Chester Expands Its Cybersecurity Initiatives

State Tech Magazine

William Mann, CISO of West Chester, Pa., has had a long career in local government IT. To gain insights into small-city governance, StateTech spoke to Mann about his technology priorities and how West Chester is preparing for the future. STATETECH: Can you tell us a little bit about your background and your work for the city of West Chester? MANN: I began with the West Chester Police Department, where I worked as a dispatcher.

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OpenGov Procurement’s Generative AI Philosophy

OpenGov

OpenGov Procurement’s Generative AI Philosophy An Open Letter to our Public Procurement Professionals October 9, 2024 – OpenGov Artificial Intelligence technology is accelerating at an unimaginably fast pace, which is […] The post OpenGov Procurement’s Generative AI Philosophy appeared first on OpenGov.

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Managing carbon: A new role for the CFO

McKinsey Public & Social Sector Insights

Better carbon management can be a competitive advantage. Here’s how CFOs across industries and markets can move beyond “check the box” compliance and enable strategy-driven, carbon-based decision making.

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How NPOs and NGOs embrace digital transformation for sustainability with AWS

AWS Public Sector Blog

Nonprofit organizations (NPOs) and nongovernmental organizations (NGOs) focusing on sustainability are dedicated to fostering a healthy environment, preserving our planet, and providing a livable future for upcoming generations. These organizations play a pivotal role in promoting environmental sustainability through advocacy, conservation projects, community engagement, and research.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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NASCIO 2024: Enterprise Architecture Key to Addressing Priorities

State Tech Magazine

In closing the programming for the annual conference of the National Association of State Chief Information Officers recently, state CIOs emphasized the importance of enterprise architecture in achieving their goals in burgeoning IT focus areas. Speaking to challenges outlined in “The 2024 State CIO Survey: Building Blocks of the Next Generation CIO,” state CIOs linked generative artificial intelligence, digital services, and identity and access management to a strong enterprise architecture pro

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Raising the Bar on College Excellence and Equity: Update on the Postsecondary Success Recognition Program

Homeroom

By: James Kvaal, U.S. Under Secretary of Education Too often, the conversation on higher education focuses on a handful of colleges and universities that were founded centuries ago, have huge endowments and sparkling facilities, and admit very few students. While our country is lucky to have these institutions, we also need colleges and universities that Continue Reading The post Raising the Bar on College Excellence and Equity: Update on the Postsecondary Success Recognition Program appeared fi

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Creating a how-to guide for climate tech start-ups and scale-ups

McKinsey Public & Social Sector Insights

How can a climate tech company get funding—and scale up—quickly? The Climate Brick, an open-source manual for entrepreneurs and investors, aims to provide some answers.

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Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS

AWS Public Sector Blog

Acentra Health , an Amazon Web Services (AWS) Advanced Partner, works with 45 Medicaid agencies and 25 federal agencies across 12 departments, including the Centers for Medicare & Medicaid Services and the Department of Health and Human Services. As one of only two Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIO) in the US, the company helps more than 140 million Medicare beneficiaries access and protect their Medicare rights to improve quality of care.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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NASCIO 2024: How AI Transforms Cybersecurity, for Better and for Worse

State Tech Magazine

Artificial intelligence is transforming cybersecurity, for better and for worse. Michael Watson, Virginia’s CISO and deputy CIO — and this year’s recipient of the Thomas M. Jarrett State Cybersecurity Leadership Award — provided his firsthand experience and insights on the matter at this year’s NASCIO event. Keep this page bookmarked for our coverage of the NASCIO 2024 Annual conference.

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Artificial Intelligence May Augment Diplomatic Data Security

FedTech Magazine

The State Department’s law enforcement arm, the Bureau of Diplomatic Security, defends the department and the foreign affairs community by applying cybersecurity, technology security and law enforcement expertise to help advance U.S. foreign policy and safeguard national security interests. Specifically, the bureau’s Directorate of Cyber and Technology Security is responsible for ensuring tactical cyberdefense for all U.S. diplomats and data held by the department, spanning more than 260 locatio

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The power of digital: Quantifying semiconductor fab performance

McKinsey Public & Social Sector Insights

Semiconductor fabs can optimize fab performance via transparent advanced analytics, chasing perfection one byte at a time.

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A New Era of Fines and Fees Reform: Tackling Youth Restitution

NLC (National League of Cities)

Co-authored by Michelle Lau, Acting Director, San Francisco Financial Justice Project in the Office of the Treasurer & Tax Collector It has been well documented that fines and fees disproportionately burden low-income residents, particularly residents of color.

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How Gilbert, AZ Prepares for the Future While Protecting What Makes It Great

A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.

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NASCIO 2024: CIOs Identify Their Top AI Use Cases and Opportunities

State Tech Magazine

State CIOs have already implemented multiple use cases for artificial intelligence; others are exploring opportunities that can enhance citizen services, improve employee productivity and even save lives. Five CIOs and one CTO in attendance at NASCIO 2024 discuss the current and future AI use cases that excite them most. Keep this page bookmarked for our coverage of the NASCIO 2024 Annual conference.

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Agencies Save the Day with Effective Backup and Recovery Solutions

FedTech Magazine

U.S. Navy IT leaders received notification from an aircraft carrier on deployment that the ship’s entire unclassified network was inoperable in April 2022. “The impact is tremendous,” says Jeff Myers, deputy program manager for PMW 160, the Navy’s tactical networking program office. The office oversees the Consolidated Afloat Networks and Enterprise Services, or CANES, program, providing a tactical edge network for all ships and submarines in the Navy.

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How to embrace the CEO role: An interview with Daniel Vasella

McKinsey Public & Social Sector Insights

The top job can be hard. But as the former Novartis CEO explains, leaders can take pleasure in competing—while honing the personal qualities needed to succeed in the role and rally an organization.

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On technology buys, it’s important that agency stakeholders work together throughout the process

American City & Country

Teamwork is essential when cities and counties plan to buy new systems and equipment, says Gary Mitchell , director of SLED (state, local and education) business development at Iron Mountain Government Solutions , a company that provides secure management of data and assets; it works to protect, connect and activate high-value customer data. “The single most important factor for any organization to consider when buying technology is collaboration, both internally and with potential solution prov

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.