July, 2024

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Why agents are the next frontier of generative AI

McKinsey Public & Social Sector Insights

By moving from information to action—think virtual coworkers able to complete complex workflows—the technology promises a new wave of productivity and innovation.

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This City Covered Up a Contaminated Park For Decades. Now What?

Next City

In Greensboro, North Carolina, city leaders will soon vote of the future of Bingham Park – a decision which could impact Black and low-income residents for generations to come.

Voting 294
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Urban Farms Are a Lifeline For Food-Insecure Residents. Will New Jersey Finally Take Them Seriously?

Next City

No water. Pricey permits. Urban farms in Essex County, New Jersey are calling on local governments and the state to make long-term investments in combating food insecurity.

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Housing: What is Universal Design and Why Does it Matter?

NLC (National League of Cities)

Co-authored by Mia Chapman, Intern, Housing & Community Development, NLC and Lauren Lowery, Director of Housing & Community Development, NLC The architectural principle of universal design prioritizes usability by all people, to the greatest extent possible, without the need for adaptation or specialization.

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A Look Inside the Minds of Government’s Most Innovative Leaders

Successful partnerships start with knowing what public sector leaders care about. This report spotlights global innovators shaping the future of public service by tackling real-world challenges across AI, digital identity, citizen experience, and data strategy. Their work reveals the priorities, pain points, and investment areas that are driving transformation.

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Cyber Hygiene Fixes for the Overconfident Agency

FedTech Magazine

There exists a major disconnect between the trust most agencies put in their current cybersecurity strategies and their actual ability to defend themselves. While 88 percent of global IT and security leaders feel confident in their organizations’ ability to manage cyber risk, 51 percent report that more than half of their cyber incidents were due to poor cyber hygiene, according to an April study from ExtraHop.

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Havana Syndrome—Americans Affected by Mysterious Symptoms May Struggle to Get Care

GAO (US Government Accountability Office)

Severe headaches, dizziness, blurred vision, tinnitus, vertigo. About a decade ago, American officials and their families living and working at the U.S. Embassy in Havana, Cuba, started experiencing mysterious symptoms like these. Symptoms usually.

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Massachusetts Helps Municipalities Strengthen Their Cybersecurity Posture

State Tech Magazine

The initial inspiration for creating the Massachusetts Municipal Cybersecurity Summit in 2021 — to encourage cities and towns to work together on cybersecurity prevention — remains a focus for the MassCyberCenter, says Director John Petrozzelli. “This was a way of getting people together to share business cards and ideas — almost crowdsourcing across the state — so the first time an incident happens, you already know people,” he says.

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The Plan to Bring Social Housing (Back) to New York

Next City

Housing, tenant rights and labor justice advocates helped shape the proposed state housing authority. It will need their support to pass.

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Can AI Tools Accurately Detect Fake Candidates in Public Sector Job Postings?

Careers in Government

AI tools can save time and money by scanning through large volumes of applications to choose qualified candidates. The post Can AI Tools Accurately Detect Fake Candidates in Public Sector Job Postings? appeared first on Careers in Government.

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Updating your course reading lists? Check out our essential reading recommendations for Public Policy, Politics and Social Policy from Policy & Politics

Policy & Politics Journal blog

by Sarah Brown and Elizabeth Koebele All articles featured in this blog post are free to access until 31 October 2024 It’s that time of year again when course syllabi are updated with fresh research.

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Local Government Tax Guide: 6 Benefits Businesses Will Buy Into for Compliance

In a survey of U.S. business owners, more than 64% indicated their local government’s online tax portal needs improvement. It’s clear that while business owners want to work with their local government to stay in compliance, many online tax systems do not enable them to do so effectively.

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CrowdStrike Chaos Highlights Key Cyber Vulnerabilities with Software Updates

GAO (US Government Accountability Office)

Earlier this month, a software update from the cybersecurity firm CrowdStrike caused Microsoft Windows operating systems to crash—resulting in potentially the largest IT outage in history. Disruptions were widespread. Around the world, businesses and.

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Harnessing the power of generative AI in the classroom and beyond

AWS Public Sector Blog

This blog is the first in a series that discusses how generative artificial intelligence (AI) is being used in education. The series includes stories from AWS customers that are using generative AI to create more personalised and engaging learning experiences. For decades, AI and its potential have captivated human curiosity. The use of AI in addressing industry challenges has been steadily increasing with the pace of innovation.

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Synthetic Data Supports State and Local Government AI Initiatives

State Tech Magazine

Artificial Intelligence has the potential to transform a range of state and local government operations, improving the employee experience while elevating service delivery. But AI models need to be trained on a lot of data, and that presents a challenge. Across government at all levels, “there is a scarcity of the high-quality, highly diverse and relevant real-world data sets that are needed to train increasingly complex AI systems,” according to UNIDIR, a United Nations research organization.

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A Proven Model for Supporting Maternal Health in Philly

Next City

First-time mothers join Philadelphia’s Nurse-Family Partnership program, a home-visiting model, and gain tools to better support their babies’ health.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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A Work Culture Where Employees Stay

Careers in Government

Treat others with respect in every interaction. Don’t demean, discount, or dismiss others’ concerns or hopes. The post A Work Culture Where Employees Stay appeared first on Careers in Government.

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Media Management and Civil Service Neutrality: A Delicate Balance

Policy & Politics Journal blog

by Matthew Flinders, Heidi Houlberg Salomonsen and Thurid Hustedt Although often overlooked, the rise of populism has placed additional pressures on the relationship between ministers and their senior civil servants.

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For Disability Pride Month—We Highlight Our Work on College Campus Access Issues

GAO (US Government Accountability Office)

The percentage of college students with disabilities has nearly doubled during the last two decades—with as many as 21% reporting a disability in 2020. These students face additional challenges in college, which can reduce their chances of graduating.

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Web filtering for education using AWS Network Firewall

AWS Public Sector Blog

Managing access to websites and safeguarding users from harmful content is a critical component of a layered cybersecurity approach, especially in educational settings. Schools and institutions of higher learning have a responsibility to provide a secure online experience for their students and staff. Traditionally, this has been accomplished through on-site web filtering appliances.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Citizens Benefit from Application Modernization and Identity Management

State Tech Magazine

Code for America advocates easing the citizen experience in clearing criminal records when appropriate. “A criminal record can be a life sentence to poverty, creating barriers to jobs, housing, education and more,” the nonprofit notes on its website. But Code for America has found that the petition processes “to clear criminal records in most states is complicated and burdensome.

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How North Carolina’s Vietnamese Refugees Are Helping a New Wave of Afghans Resettle

Next City

North Carolina is home to the world's largest population of Vietnamese Montagnards. And as Afghan refugees find their footing in Greensboro, they have wisdom to share.

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Powerful Ways of Improving the Candidate Experience Using AI

Careers in Government

AI has the potential to significantly enhance the candidate experience in the public sector The post Powerful Ways of Improving the Candidate Experience Using AI appeared first on Careers in Government.

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Policy learning governance: a new perspective on agency across policy learning theories 

Policy & Politics Journal blog

Public policy research is rife with questions about policymaking processes and outcomes. Yet, perhaps none as quintessential as – why do policy actors do what they do?

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Priority Recommendation Round Up—Actions that Can Bring the Best Rewards

GAO (US Government Accountability Office)

GAO makes hundreds of new recommendations each year meant to improve federal programs and policies. But within that larger group, we annually highlight a key group we call “priority recommendations.” Priority recommendations are those that should be.

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CreatorUp harnesses AWS AI tools to scale digital content development

AWS Public Sector Blog

After responding to the increased need for online learning during the pandemic, the market for educational and professional learning content has continued to expand. The global digital education content market is predicted to jump from today’s $60 billion market value to a $180 billion in the next decade, according to FactMR. A growing list of educational organizations, including Kaplan, McGraw Hill, New York University (NYU), and Coursera, have turned to CreatorUp to meet the rising demand.

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Local Governments Modernize Their Networks to Support Free Public Wi-Fi

State Tech Magazine

When the annual Spokane County Interstate Fair comes around this September, most of those who attend the 10-day event will first have to purchase a ticket at the gate. What won’t they need to buy once they’re cleared to go inside? Access to the fair’s public Wi-Fi network, which is free to anyone who wants to use it. Free public Wi-Fi has been a fixture onsite at the Spokane County Fair and Expo Center since the early 2000s.

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McKinsey technology trends outlook 2024

McKinsey Public & Social Sector Insights

Which technology trends matter most for companies in 2024? New analysis by the McKinsey Technology Council highlights the adoption, development, and industry effects of advanced technologies.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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Leadership: Curiosity and Collaboration

Careers in Government

If COVID-19 taught us anything, it was that when the chips are down, and people are forced to work from home, often in isolation from their colleagues, the need to collaborate becomes essential. The post Leadership: Curiosity and Collaboration appeared first on Careers in Government.

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Metagoverning collaborative networks: a cumulative power perspective

Policy & Politics Journal blog

By Alexander L. Q. Chen & Oda Hustad Collaboration in cross-sectoral networks is proliferating in response to different public policy issues such as climate change, public health crises, economic inequality and urban renewal.

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As Olympics Kicks Off—We Look at the Role of Title IX in Promoting U.S. Women in Sports and the Work Still Needed

GAO (US Government Accountability Office)

The Opening Ceremony will kick off the Paris Olympics tomorrow. Hundreds of American athletes will compete in this year’s Summer Games—demonstrating the dedication and resilience needed to go for gold. For many of these athletes, their road to the.

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Brain Data Science Platform increases EEG accessibility with open data and research enabled by AWS

AWS Public Sector Blog

Introduction About 4.5 million electroencephalogram (EEG) tests are performed in the US each year. That’s more than if every person in Oregon, Connecticut, or Iowa got an EEG. Compared to magnetic resonance imaging (MRI) scans, which use magnetic fields and radio waves to generate images of the structure of the brain, EEGs use wires placed on the scalp to record the brain function as seen through the electrical activity that the brain generates in the process of neurons in the brain sending sign

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How Gilbert, AZ Prepares for the Future While Protecting What Makes It Great

A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.