Sat.May 25, 2024 - Fri.May 31, 2024

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Recent Litigation Activity That Local Governments Should Know About

NLC (National League of Cities)

NLC does not provide nor intend to provide any legal advice to cities, towns and villages. This article and information is meant for educational purposes only. Local leaders should consult with their general counsel when implementing local policies or engaging in litigation.

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Survey: More college grads want to work in government

GCN

COMMENTARY| Compared to 2023, more graduating college students are applying for jobs in the public sector. The survey also found key takeaways that will help governments become employers of choice.

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Why Are Government Workers Hesitant To Embrace AI?

GovPilot

Local government officials often find themselves at an intersection between progress and tradition. They are tasked with the challenging responsibility of integrating modern technology into their daily work lives. Officials recognize the immense potential that digital tools and advanced systems hold for enhancing efficiency, improving public services , and fostering transparency.

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Protecting against public sector fraud with technology

Open Access Government - Technology News

Alex Case, Senior Director, Government Industry Principal at Pegasystems, ex-senior civil servant at 10 Downing Street and the UK’s Cabinet Office, walks us through protecting against public sector fraud with technology Local and national governments are under immense pressure to show that grants make a valuable difference in their communities’ lives and are not being misused in any way.

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A Guide For Everyone: Accessibility & Inclusivity Inspection Handbook

Dive into this comprehensive guide to inclusivity and accessibility! This handbook equips you with indispensable insights and practical strategies to ensure every space welcomes all. Whether you're an inspector, designer, or municipal employee, streamline compliance with regulations while fostering genuine inclusivity. From detailed checklists to case studies, we cover every aspect, empowering you to create environments that prioritize accessibility without compromising service.

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Local Government Cybersecurity Standards: Assessing Your Network Security 

GovPilot

Moving to a primarily online space invokes a myriad of emotions from constituents. As they are met with unforeseen accessibility and convenience, they are, unfavorably, being asked to disclose extremely personal information to maintain that ease of use. Therein lies a dissonance where citizens do not want to be left behind as technology moves forward but continue to have feelings of trepidation as more sensitive services are moving online.

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SCP 207: Useful Lessons We’ve Learned in Our Camp Careers

Summer Camp Programming

SHOW NOTES In their second-to-last episode (?), Curt and Chris dive deep into their rich history of camping experiences. They share invaluable lessons learned from their diverse roles, from being camp counselors to directors, across various camp settings. Highlights include the importance of staff training, cultivating a sense of family among team members, and seamlessly […] The post SCP 207: Useful Lessons We’ve Learned in Our Camp Careers first appeared on Summer Camp Programming.

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Spike in pedestrian deaths hits nearly all metros

GCN

The Memphis area leads the nation in pedestrian deaths, but almost all metropolitan areas have become more dangerous for walkers, according to a new report.

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Exploring the Link Between Housing Stability and Mental Health

NLC (National League of Cities)

By Mia Chapman Millions of people in the United States living with mental health challenges face barriers to finding and maintaining stable housing. Mental health encompasses emotional, psychological, and social well-being, and mental health illnesses are some of the most common health conditions across the country.

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Use modular architecture for flexible and extensible RAG-based generative AI solutions

AWS Public Sector Blog

Retrieval-Augmented Generation (RAG) is the process of optimizing the output of a large language model (LLM). It references an authoritative knowledge base outside of its training data sources before generating a response. A RAG -based solution lets organizations jumpstart generative artificial intelligence (AI) applications with faster and more cost-effective ways to inject fresh, trusted data into foundation models (FMs), making generative AI easier for businesses to onboard.

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Model makeover: Turning a telco into a customer-centric techco

McKinsey Public & Social Sector Insights

Telcos can unlock significant value by becoming truly customer-centric enterprises, but it will take a new operating model enabled by a mindset shift and expanded capabilities.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Town turns to text messaging to boost community engagement

GCN

Andover, Massachusetts, operates under the town meeting system. Amid abysmal meeting attendance, officials turned to SMS to manage its meetings and various initiatives.

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How Generative AI Can Power Knowledge Management for Your Business

Microsoft Public Sector

As a business leader, you know the value of having access to the right information at the right time. Whether you need to make strategic decisions, solve problems, or answer customer queries, you want to leverage the knowledge that is stored in your documents and databases. But how can you find the most relevant and accurate answers from the vast amount of unstructured data that you have?

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ICF helps FDA accelerate the drug labeling review process with AWS machine learning

AWS Public Sector Blog

Within the Food and Drug Administration’s Center for Drug Evaluation and Research, the Division of Medication Error Prevention and Analysis (DMEPA) plays a critical role. DMEPA reviews premarket and postmarket drug labeling to minimize the risk of medication errors. In partnership with FDA’s DMEPA team, Amazon Web Services (AWS) Partner ICF is developing a machine learning (ML) prototype known as the Computerized Labeling Assessment Tool (CLAT).

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TMF Helps Federal Agencies Modernize and Improve Service to Citizens

FedTech Magazine

The Technology Modernization Fund jump-started two major projects of the National Archives and Records Administration that will improve customer and employee experiences. With $9.1 million in TMF funds, NARA will upgrade two outdated IT systems no longer supported by its vendor with new cloud-based software. The new applications improve efficiencies and provide veterans and their families — and hundreds of federal agencies — with faster, more reliable and secure access to records.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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Water conservation standards are crucial to addressing future challenges

GCN

COMMENTARY | When cities follow water-efficient building standards, they insulate their communities and lay the foundation for providing clean water services to growing populations.

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Transform Your Agency’s Security Posture with a New Offer from Workspace

Google Public Sector

Recent events have underscored the critical need for robust cloud security. The Cyber Safety Review Board's (CSRB) in-depth analysis of the Microsoft Exchange Online intrusion, detailed in this blog post CSRB report highlights the need for new approaches to securing the public sector , reveals vulnerabilities that can impact any organization. This incident serves as a stark reminder of the escalating risks of cyberattacks and the critical need for proactive, multi-layered cloud security.

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Breaking barriers and leveraging generative AI to advance the US Federal Government: Insights from AWS executive Yvette Cesario

AWS Public Sector Blog

The US Federal Government has endless opportunity to lead the way as well as adopt best practices for how the latest technologies, including generative artificial intelligence (AI) , can be leveraged to fulfill its various missions. I’m curious, like many of you, about the opportunities technology provides for National Security in today’s current state.

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Is Your City Ready to Apply for Federal Assistance Following a Presidential Disaster Declaration?

NLC (National League of Cities)

Across the United States, numerous regions are facing the devastating impacts of tornadoes and other extreme weather conditions. Recently, as part of the Centennial Roadshow: 100 Years, 100 Cities, staff from the National League of Cities (NLC) visited Portage, MI, just days after the city experienced a severe tornado that caused significant damage.

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The Ultimate Playground Inspection Handbook

Dive into the world of playground safety with this complimentary guide. It offers a detailed exploration of essential practices to ensure the utmost safety for children. Delve into inspection techniques, from assessing equipment conditions to evaluating surfacing materials. Gain insights into maintenance strategies to keep playgrounds in top-notch condition year-round.

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A new tool aims to help communities spend their opioid settlement money wisely

GCN

The dashboard helps local governments estimate how much money to expect and, based on that, offers evidence-based recommendations on how best to spend it.

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Zero-Touch Configuration Is an IT Modernization Game Changer

FedTech Magazine

When the U.S. Census Bureau needed new devices for their workers to survey residents across the country, the organization’s IT leaders wanted to ensure the process of getting those tablets was seamless for tens of thousands of employees. The IT staff didn’t have the resources to install software and set up profiles for each device, nor was it the best use of their time.

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Now boarding: Faces, places, and trends shaping tourism in 2024

McKinsey Public & Social Sector Insights

Global travel is back and buzzing. More regional trips, newly emerging travelers, and a fresh set of destinations are powering steady spending.

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Robberies and Other Crimes Against Postal Service Workers Are Up—What’s Being Done About It?

GAO (US Government Accountability Office)

Many of us have been the victims of porch piracy—the theft of packages and mail left at our door. But you may be surprised to hear that U.S. Postal Service workers themselves, as well as USPS buildings, are also targeted for theft. Serious crimes.

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Sustainable Facility Maintenance Management for Small Local Governments

Unlock the potential of sustainable facility management! This guide empowers small local governments to lead with climate-resilient infrastructure, energy efficiency, waste reduction, and more. Elevate your community's resilience, reduce costs, and embrace eco-friendly practices. Discover the role of facility maintenance teams in green cleaning, sustainability analyses, and infrastructure upgrades.

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Intergenerational care tackles staffing shortages at child care and long-term care facilities

GCN

Nebraska's incentive grant program would allow qualified nursing homes or assisted-living facilities that were certified for Medicare or Medicaid to apply for one-time startup costs to build out child care in the same unit.

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European Health Data Space will enable health innovation through secure data sharing

AWS Public Sector Blog

In May 2022, the European Commission (EC) proposed to set up a European Health Data Space (EHDS). The EHDS will establish a common framework and infrastructure for the use of health data for research, innovation, policy-making, and regulatory activities in the European Union (EU). It will also create common standards and practices enabling EU citizens to better access, control, and share their electronic personal health data.

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Talking innovation in video games with Electronic Arts

McKinsey Public & Social Sector Insights

EA’s chief strategy officer, Mihir Vaidya, discusses the challenges of innovating at the intersection of art, entertainment, and technology.

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San Antonio Upgrades 311 for Improved Citizen Service

State Tech Magazine

When Craig Hopkins took the job as CIO in San Antonio, Texas, seven years ago, he saw that improvements were needed in 311. When he arrived, residents looking to report issues — from stray animals to potholes and missed trash pickups — dialed into a call center, where humans took down information and initiated responses. But manual processes can be prone to error, and the system lacked a feedback mechanism.

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Proactive vs Reactive Maintenance: Making the Case for Preparedness

Discover comprehensive strategies for optimizing operations and achieving cost efficiency! This document offers insights into efficient inspections, data-driven decision-making, goal alignment, and resource optimization. It empowers local governments and maintenance departments to streamline operations and ensure significant cost savings. From aligning maintenance goals with community needs to leveraging data for strategic planning, this guide provides a roadmap for smoother, more reliable opera

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Can cash payments reduce childhood poverty?

GCN

Money may not be able to buy happiness, but observers say it could help protect some of the nation’s most vulnerable: children living in poverty.

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Secretary Cardona Outlines Steps to Modernizing the Office of Federal Student Aid

Homeroom

In a letter sent to all staff today, U.S. Secretary of Education Miguel Cardona outlined comprehensive steps the Department is taking to improve Federal Student Aid (FSA) for students, families, borrowers, and schools. These efforts will ensure FSA works better and addresses ongoing management and operational challenges. Specifically, the Department is taking the following steps: Continue Reading The post Secretary Cardona Outlines Steps to Modernizing the Office of Federal Student Aid appeared

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Gen AI’s second wave

McKinsey Public & Social Sector Insights

Generative AI is here to stay. As the novelty wears off, companies must figure out how to implement the technology to create real value. Here’s how they can start.

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Memphis Confronts Seasonal Street Damage with AI-Enabled Capabilities

State Tech Magazine

Precipitation that’s seeped into the asphalt through cracks or other defects can wreak havoc on urban roadways in winter as it repeatedly freezes and thaws. As vehicles drive over the area, adding pressure, the pavement may weaken and eventually buckle, forming a pothole. In areas such as Memphis, Tenn., that have ample traffic and potentially months of cold, snowy weather, the cycle can be especially brutal.

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Facility Maintenance Trends for 2024: What's Changing in the Industry?

This comprehensive article delves into the transformative trends reshaping local government facility maintenance in anticipation of 2024. From embracing smart technology for efficient management, sustainability's pivotal role to data-driven decision-making, workforce upskilling, and predictive maintenance strategies, each aspect is explored. Insights into outsourcing collaborations, digital twins, safety enhancements, and the broader industry evolution highlight the critical adaptation needed.