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Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

AWS Public Sector Blog

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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The Benefits of Automation for Constituent Identity Verification

Government Technology Insider

However, while moving application processes online might seem convenient, it has not been without challenges for the government. A recent study found 55 percent of Americans want online services from government agencies, but only 23 percent actually use them. That’s something we need to change. The first challenge is fraud.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Shanita Harrison is HSD’s customer innovation director, a role created in 2020. Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. For example, state employees, including contact center workers, had to pack up their desks immediately.

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How the Norton Police Department saves time and money with AWS Public Sector Partner SOMA Global

AWS Public Sector Blog

In early 2020, the Norton Police Department’s (NPD) on-premises, legacy system, failed them for the last time. The deployment and results SOMA is a leading technology partner providing critical response and operating software solutions for law enforcement, first responder, and government agencies.

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Georgia DHS establishes a cloud strategy through a multiyear modernization journey

AWS Public Sector Blog

Establish an AWS foundation In 2020, the Georgia DHS began to plan and consolidate environments and selected AMS from AWS to provide the necessary cloud framework for migration. Georgia DHS has built a repeatable architecture and operating model to manage some of the most sensitive applications in the State.

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How to protect the Active Directory from cyber attacks

Open Access Government - Technology News

That was in December 2020, just as the year ended, and people were happy to celebrate Christmas. Government agencies. When the Colonial Pipeline operators noticed that some of their systems had been breached, they took down the Pipeline, they turned it off. Let’s begin with the Solar Winds attack.

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Creating a culture of experimentation within organizations: An interview with Stefan Thomke, Harvard Business School – Episode #171

Andy Feldman's Gov Innovator podcast

As background to our interview, a growing number government agencies and jurisdictions are taking an experimental approach to driving better results. For example, in making operational improvements to programs, they’re choosing an approach or strategy by rigorously testing different approaches and seeing which one works best.

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