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Q&A: Agencies Reveal the IT Lessons That Stuck Post-Pandemic

FedTech Magazine

The scurry to equip those people with the technology needed for them to continue their jobs remotely — and in the case of federal employees, to keep the government running at a time of national emergency — was unprecedented. Government agencies, in particular, had to procure and deploy new IT with a speed they’d never needed before.

2020 67
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Hybrid Work Solutions Modernize Both Government Services and Workplaces

State Tech Magazine

But what about our critical government agencies? in 2020 I helped successfully leverage new… Even manufacturers leveraged artificial intelligence and machine learning to limit the number of workers on the factory floor. As CIO of Elkhart County, Ind.,

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Tech Trends: Microsoft to Introduce AI to Many Government Workers

State Tech Magazine

Collins, who served as state CIO of Delaware from 2014 to 2020, shared AI insights specific to government agencies. StateTech’s Mickey McCarter chatted with James Collins, Microsoft’s public sector leader for the Americas, about these capabilities. STATETECH…

2014 61
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Agencies Should Take Advantage of Their.Gov Eligibility

FedTech Magazine

More than 9,000 local, state and federal government agencies carry the.gov designation on their websites, but tens of thousands more do not. The.gov domain is the means by which…

2020 62
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How Government Leaders Are Leveraging E-Signature Technology to Meet Hybrid Work Goals

NLC (National League of Cities)

Hybrid work—a concept most senior leaders had never considered before 2020—is now becoming standard practice for several state and local government agencies across the nation.

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Automate document processing with Document AI for government

Google Public Sector

The Challenge Many government agencies remained overwhelmed with paper, even as the pandemic drove digitization and modernization. As a result, government agencies continue to look for better ways to streamline manual processes that overwhelm their workers and take focus from higher value initiatives.

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The Benefits of Automation for Constituent Identity Verification

Government Technology Insider

However, while moving application processes online might seem convenient, it has not been without challenges for the government. A recent study found 55 percent of Americans want online services from government agencies, but only 23 percent actually use them. That’s something we need to change. The first challenge is fraud.