GovLoop

MARCH 4, 2024

The agenda is set for our upcoming NextGen Government Training Virtual Summit , and it’s time for you to start making notes on which sessions you’re psyched to attend! 3 Ways to Make Your Boss Shine…And Why That Matters Your own personal work performance is usually the focus – making sure you’re hitting your deadlines and deliverables.

Public Service 52

Public Service Engagement Government Development 52

Let's Talk Parks

MAY 6, 2021

In this article, we dive into strategies and ideas to recruit seasonal employees. Prioritizing the safety of your employees and guests while also creating a memorable experience continues to be a challenge for recreation professionals. Many seasonal employees lost their job when COVID-19 hit. Understand Employee Motivations.

Parks And Recreation 130

Parks And Recreation Social Media Transportation Article 130

GovLoop

APRIL 5, 2024

In our private lives, we interact every day with brands and services that shape our expectations of how government should engage with us. But as organizations improve how they engage with us, “we begin over time to really see the government as confident, as capable, as an entity here to help us,” he said.

Constituents 59

Constituents Engagement Legislation Government Employee 59

GovLoop

JUNE 16, 2023

But a surprising number of government records are still on paper, stored in dusty boxes and available only through manual search. What if your employees could readily search by keyword, or metadata points, to quickly locate key documents and records, even when remote? Now your data becomes a productivity asset.

Document 98

Document Information Download Management 98

AWS Public Sector Blog

MARCH 4, 2024

This forum comes at a time when the federal government is leaning in with the Technology Modernization Fund (TMF) , which was announced a few weeks ago. TMF is a call for proposals to help federal agencies implement President Biden’s Executive Order on the safe, secure, and trustworthy development and use of AI in the federal government.

Public Sector 102

Public Sector 2024 Implementation Education 102

Open Access Government - Technology News

AUGUST 21, 2023

What is future-proofing, and why is it needed? Future-proofing can be driven by many goals and areas of concern, including fostering a good customer experience, relationships with partners and stakeholders, and defending the organisation against cyberattacks and accidental data breaches.

Security 94

Security Strategic Planning Sustainability Implementation 94

GovLoop

JULY 18, 2023

Aggravating that is the scarcity of IT talent, which hits government particularly hard. And, Barry said, government systems tend to grow more complex, although simplicity would improve internal processes and constituent experiences. What you’re protecting is the ability of the agency to serve its customers.”

Security 98

Security Constituents Communications Download 98

Let's Talk Parks

AUGUST 22, 2021

Employees were scattered across town – pools, camps, parks, and recreation centers many miles away- and I didn’t want to send them another email that gets buried in their inbox. In this article, we’ll talk about the five steps to creating your online employee portal. Importing Policies into your Employee Portal.

Parks And Recreation 130

Parks And Recreation Document Article Information 130

Partnership for Public Service

MARCH 6, 2024

Research from the Partnership for Public Service shows that, although one-third of Americans trust the federal government, their trust in civil servants is much higher. Increased transparency around decision-making and new changes is also key to building and maintaining trust.

Leadership 59

Leadership Public Service Communications Government 59

AWS Public Sector Blog

OCTOBER 10, 2023

Whether you’re transforming how you teach; improving communications for public safety; moving medical records to the cloud; or generating donor, member, or volunteer insights through managed databases and analytics, various public sector organizations around the world are continuing to find they need to upskill, or reskill, their employees.

Public Sector 70

Public Sector Education Public Safety Blog 70

AWS Public Sector Blog

APRIL 25, 2024

The UK Department for Work and Pensions (DWP) is one of the largest government departments in the UK, with more than 90,000 employees in more than 800 locations. It’s responsible for making $266 billion in payments each year. As a digital specialist, what does it mean to work for the DWP?

Public Sector 68

Public Sector Public Service Communications Development 68

GovLoop

JULY 6, 2023

What is Automation? Fifty-five percent of employees “feel good about replacing repetitive tasks with automation,” according to a study by ADP Research Institute. Clearly communicate an automation initiative’s aims and how it will and will not affect employees. Think about speed dial on your phone.

Communications 105

Communications Constituents Download Leadership 105

GovLoop

AUGUST 21, 2023

Government workers who interact directly with the public give customers their first impression of not only that transaction, but the agency as a whole. To make that impression a good one, frontline workers must have the right support. Once they understand the concept of CX, make sure they know how to put it into action.

Definition 52

Definition Download 2020 2021 52

GovLoop

AUGUST 7, 2023

Government workers who interact directly with the public give customers their first impression of not only that transaction, but the agency as a whole. To make that impression a good one, frontline workers must have the right support. Once they understand the concept of CX, make sure they know how to put it into action.

Definition 52

Definition Download 2020 2021 52

GovLoop

JULY 10, 2023

In a recent survey, 79 percent of government agency participants said they were “not a data expert, but could use a spreadsheet.” While most agency employees do not need to be experts, they do need to become comfortable with the basics of data, as data-driven decision-making has become a priority for government organizations at all levels.

Public Sector 52

Public Sector Government Agency Information Government 52

Government Technology Insider

MARCH 9, 2023

The central issue is that people make mistakes. From sharing data carelessly to leaving networks open, employee blunders happen on a daily basis. percent of employees click on phishing emails according to the 2022 DBIR, it’s enough to cause major damage and make phishing the most common social engineering attack.

Security 82

Security 2022 Information Public Sector 82

GovLoop

OCTOBER 24, 2023

They know exactly what they want to get done. Gilmore had a few tips for agencies that know what they want to accomplish but are working on their roadmap and overall strategy for an upcoming transformation. Good Data Culture One thing successful agencies do is gather the resources they need to make data-driven decisions.

Download 59

Download Management Communications Article 59

GovLoop

MARCH 5, 2024

Look at It If we’re going to make a difference, we need to know what we’re working with. Agencies must act, he said, to promote “a psychologically safe, inclusive work environment” among current employees, “and that starts at the individual and group level.” Structure It DEIA aspirations need to become actionable plans.

Constituents 59

Constituents Education Definition Implementation 59

GovLoop

MARCH 22, 2023

Why do employees need that pat on the back? During a recent New Supervisors in Government virtual networking event, “How to Recognize Employees (Without Funding),” guest speaker Melissa Kepler, Coach and Facilitator for LMI, said that as a human, “we all deserve to be told we’ve done a good job.”

Public Face 59

Public Face Events Government Information 59

Open Access Government - Technology News

SEPTEMBER 15, 2023

The UK Government’s Cyber Breaches Survey in 2023 estimates that UK organisations suffered 2.39 This makes the 2023 Cyber Security Breaches Survey of particular concern because it indicates that while over 68% of UK businesses saw cyber security as a major concern, only about 29% had formalised risk assessment strategies. [4]

Public Sector 121

Public Sector Security 2023 Implementation 121

GovLoop

MAY 2, 2023

If your agency has employees working out in the field or from home, how can you make sure, as a leader, that everyone still feels like they’re a vital part of your agency? People deserve a good work environment and it’s important that you step out of your silo and make an effort to connect,” said Gray.

Cultivation 52

Cultivation Communications Leadership Implementation 52

GovLoop

JULY 19, 2023

What is Measuring Productivity? So, effective measurement in government has a qualitative component. And that requires creative thinking about what outcomes are important and how to calculate them. And that requires creative thinking about what outcomes are important and how to calculate them.

Constituents 52

Constituents Elected Officials Communications Operations 52

Partnership for Public Service

MARCH 22, 2023

In photo above: Toni Townes-Whitely, a Partnership board member, speaks at the graduation ceremony for the spring 2022-2023 Excellence in Government Fellows program. Graduates of the program gain the expertise to make a positive impact in—and contribute to the overall success of—our federal government.

Government 97

Government Leadership Public Service Stewardship 97

GovLoop

OCTOBER 19, 2022

There are a lot of myths regarding employee demotivation – that a demotivated employee lacks ability, that teams do not desire to improve, and that “good” employees do not become demotivated. In other words, if you are working with a demotivated employee, there is an opportunity to get that person engaged once again.

Engagement 59

Engagement Cultivation Management Events 59

GovLoop

FEBRUARY 7, 2023

Making headway with managers can seem as hard as climbing Kilimanjaro. During a recent NextGen session entitled “Communicating Your Value in the Workplace,” GovLoop offered point-by-point guidance for people trying to overcome those challenges and unlock what they can offer their agencies. The workplace can be tough.

Development 64

Development Communications Books Management 64

GovLoop

FEBRUARY 1, 2024

Trainings, workshops, certifications and conferences are all valuable, but there’s another part of professional development that is less discussed yet may be one of the most important for employee growth: mentorship. What we do remember over time is the people we interacted with and the way they taught us.

Development 69

Development Information Security Management 69

Microsoft Public Sector

MARCH 27, 2024

What is AI and Copilot? However, I thought a quick summary would be a good primer for the rest of the article. This is essentially how AI learns and it is bound to make mistakes. This is essentially how AI learns and it is bound to make mistakes. This is what an AI model is.

Security 120

Security Document Implementation Operations 120

GovLoop

JULY 10, 2023

What Is Collaboration? Wilson, who worked in the private sector before joining government, believes that collaboration is easier today than in the past. Wilson, who worked in the private sector before joining government, believes that collaboration is easier today than in the past.

Cultivation 59

Cultivation Leadership Engagement Communications 59

Partnership for Public Service

AUGUST 2, 2023

Improving the experiences of federal employees can lead to better experiences for federal customers, according to “ The good government connection: Linking the federal employee and customer experiences ,” a new report from the Partnership for Public Service with support from Medallia.

Engagement 52

Engagement Public Service Implementation Leadership 52

GovLoop

NOVEMBER 17, 2023

Most state and local governments face the challenges of updating access to services, streamlining internal workflows, and modernizing IT infrastructure. You leave the existing system in place, doing what it’s supposed to do, but modernize engagement [with it],” Oskuie explained. “You It can also take time.

Local Government 52

Local Government Communications Social Services Implementation 52

AWS Public Sector Blog

APRIL 3, 2024

The advocate would make sure online government services were as good as anything residents found in the private sector. For example, state employees, including contact center workers, had to pack up their desks immediately. What we have to communicate is life-saving information. It was awesome.”

Campaign 64

Campaign Local Government Outreach Implementation 64

GovLoop

MAY 12, 2023

It’s a significant hazard for the government workforce: 52 % of public sector employees report feeling burned out at work, compared to 45% in the private sector. We love it because it makes us feel successful and accomplished.” She suggested the “ Three Good Things ” exercise — recording three good things that happen each day.

Management 105

Management Definition Public Sector Information 105

GovLoop

DECEMBER 14, 2022

Identity is key to securing government systems. During a recent GovLoop online training titled “ Building an Identity-centric Security Foundation ,” three government and industry experts discussed challenges around identity and described important first steps for agencies looking to elevate their approach to identity.

Security 98

Security Government Implementation Public Sector 98

GovLoop

JANUARY 9, 2024

But if you don’t have the journey from process to result mapped in advance, you can make faulty assumptions about what certain technology can do for you. That’s where he struggled when transitioning into government after careers in the military and the private sector. Technology is an enabler, Tierney believes.

Translation 59

Translation Leadership Download Engagement 59

Partnership for Public Service

AUGUST 30, 2023

Inspiring young talent to pursue public service is a critical step toward building a better government and a stronger democracy. But for those just starting their careers, knowing how to find opportunities in government can be difficult. What parts of your job do you like the most? How did you end up at the Partnership?

Public Service 52

Public Service Public Policy Public Sector Nonprofit 52

Open Access Government - Technology News

NOVEMBER 11, 2022

As a result, many public sector employees are sitting outside of the corporate network and are potentially more exposed to malicious threats, particularly phishing emails. Although on the face of it this is a good thing, it is in fact causing what many are calling ‘security fatigue’.

Public Sector 58

Public Sector Security 2022 Information 58

GovLoop

OCTOBER 11, 2022

It would be counterintuitive to set new employees up for failure. That’s why agencies have employee manuals, organization charts and onboarding processes. But new hires need to do some of the legwork, too, to make sure they stand out for all the right reasons. If I say I can, what would have to give to make room for this?

Cultivation 64

Cultivation Engagement Definition Management 64