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Look Back at 2023 Online Community Engagement Trends

Social Pinpoint

Before we look forward and reveal our predictions for the top 2024 trends in online community engagement, let’s look back. 2023 was the year that saw some very clear trends, especially in the digital community space. We saw hybrid engagement come of age, we saw really clear stages in engagement, and we even saw the rise of AI.

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2023 NextGen Public Service Award Winners

GovLoop

Please join us in celebrating and congratulating our 2023 award winners! 2023 Award Winners: Eli Homes, Research Fish Biologist, National Marine Fisheries Service, National Oceanic and Atmospheric Administration Michael Berkholtz, Manager of Business Relations, Federal Acquisition Service, Office of Information Technology Category, U.S.

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Innovations in CX: Gauging Engagement

GovLoop

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” How do we get more feedback?

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Top highlights from AWS worldwide public sector partners at re:Invent 2023

AWS Public Sector Blog

Jeff Kratz, right, and Thomas Siebel, center, listen as Jason Bonci talks during their fireside chat at the AWS Partner Keynote at re:Invent 2023. This week, the city of Las Vegas served as a vibrant hub of energy and creativity during the Amazon Web Services (AWS) re:Invent 2023 conference.

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Can Intelligent Automation help business growth projections in 2023?

Open Access Government - Technology News

As we enter 2023, many industries are faced with minimal business growth projections , with the global economy expected to expand by 1.6% Businesses’ goals today will affect their 2023 outcomes and longer-term success. The true winners will be those making automation a critical part of their 2023 strategy.

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Using Online Community Engagement to Empower Older Adults

Social Pinpoint

Online community engagement has truly transformed how we connect, communicate, and access information. In this article, we will explore how to combat these challenges by sharing five ways to empower online community engagement in older adults. But how can you effectively target older adults in order to seek feedback?

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August 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Newsworthy Highlights New Insider Risk Management features in general availability Today, we are excited to announce the general availability of more than 25 features for government and commercial customers. When this will happen: We will begin rolling out this change in mid-August 2023 and expect to complete by late March 2024.