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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

That work has continued unabated since Daniels left office in 2013, and the rating now sits at 98%, according to the 2021 annual report. In fact, the effort was led by a former sporting goods executive, who put together a customer service management team. percent” in 2008, according to a study by the Sagamore Institute.

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May 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Newsworthy Highlights What’s new in Microsoft 365 Government – April 2023 We’re excited to announce several new products and services that have been delivered to our Microsoft 365 Government clouds in recent months and peek at what’s coming soon. In a future update, we will stop provisioning this column entirely.

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July 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Microsoft To Do web app launching for GCC High and DoD users Microsoft To Do is a task management tool that helps you stay productive, manage your day, and collaborate with your colleagues. See Manage bookmarks for more information. Microsoft Search allows a search administrator to import promoted results as Bookmarks.

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December 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Microsoft Collaboration Framework for the US Defense Industrial Base For most organizations, managing users in a single tenant provides them with a unified view of resources and single set of policies and controls that enable a consistent user experience. However, a single tenant is not always possible.

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Optimizing the US mortgage market with AWS

AWS Public Sector Blog

Common Securitization Solutions (CSS), a joint Freddie Mac and Fannie Mae venture launched in 2013, supports a cornerstone of the American economy: home ownership. Leveraging the AWS Cloud Adoption Framework (AWS CAF) , CSS manages $6.4 million in total annual AWS run rate cost optimization by the end of 2023.

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November 2022 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Teams Developer Portal for GCC will allow developers to Configure, distribute, and manage Microsoft Teams apps. Contact Group management is now available in the Calls App pane – GCC October, GCCH & DoD November. Microsoft Endpoint Manager branding change. When this will happen: Mid-January 2023. Microsoft 365.

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October 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Microsoft Teams for US Government Adoption Guide Message Center Highlights SharePoint Online MC678064 — UseRemoteAPIs functionality change 60 Days Updated September 27, 2023: We have updated the rollout timeline below. Join us as we discover and share the learnings and achievements of public sector communities. Thank you for your patience.