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How Can Automation Affect Your Agency? 

GovLoop

Intelligent automation can be widely deployed and tailored to the processes of each agency. Automation, in any of these three forms, will be an essential component of many agencies’ future operations. For more information on how automation can take your agency to the next level, download this playbook.

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Habit #1: Automate (Thoughtfully)

GovLoop

What is Automation? The basic proposition of automation seems simple enough: Software can handle tasks that are repetitive, rules-driven and don’t require judgment more effectively than humans. Think about speed dial on your phone. That’s the vision for automation in a nutshell. For example, U.S.

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The CX-EX Connection

GovLoop

Government agencies know customer experience (CX) is central to their missions, and they invest energy, time and money to understand and improve it. Giving employees the tools and environment they need to do their jobs has a profound impact on how well they can serve the public.

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How Automation Supports Better Community Engagement

GovLoop

It might seem obvious, but the goal of constituent engagement is to get services to the people who need them and to include resident voices on policies that affect them. Automate to Collaborate. One way to lighten the burden is to automate time-consuming, repetitive processes. How Ariel and Atlassian Can Help.

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Choosing Tech for CX Improvement

GovLoop

The choice of a new platform, app or automation must be driven by the value for constituents and how well-suited the new technology is to their abilities and needs. As you analyze the issues your CX upgrade will address, think about your constituents’ everyday lived experiences. It’s entirely possible.

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How Can Agencies Mitigate Risks of Using AI?

GovLoop

A new Connecticut law , in particular, zeros in on agency AI dependence. The Connecticut Office of Policy and Management will create policies and procedures governing such AI assessments and clarifying how agencies must develop, procure and implement their AI systems. Beginning on Dec. Beginning on Dec.

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August 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

These steps are the result of close coordination with commercial and government customers, and with the Cybersecurity and Infrastructure Security Agency (CISA) about the types of security log data Microsoft provides to cloud customers for insight and analysis. For more general information uncheck these boxes under “Cloud Instance”.