AWS Public Sector Blog

APRIL 25, 2024

This is a guest post written by a digital department lead for the UK Department for Work and Pensions (DWP). The UK Department for Work and Pensions (DWP) is one of the largest government departments in the UK, with more than 90,000 employees in more than 800 locations. For others, the priority might be pension benefits.

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Open Access Government - Technology News

DECEMBER 19, 2023

In low- and middle-income countries that do not have well-established health systems , the absence of potentially outdated infrastructure may actually create opportunities to integrate digital tools more easily, opening up possibilities to deliver more effective healthcare while improving the efficiency of health systems.

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AWS Public Sector Blog

MARCH 21, 2024

Central to the event were the themes of generative AI, sustainability, security, and—importantly for Europe—digital sovereignty. Read this post for more key takeaways from the Brussels Symposium. Wendy Joos, chief data officer of bpostgroup, spoke of the value of data and her company’s digital journey. “We

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AccessE11

MARCH 14, 2024

In today’s rapidly advancing digital environment, municipalities are increasingly recognizing the need to move away from traditional, manual processes towards more sophisticated digital reporting and analytics tools. An analytical gap severely restricts strategic decision-making and long-term planning capabilities.

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Government Technology Insider

FEBRUARY 6, 2024

While it was, in fact, a few years in the making, the basic point remains, the pace of technology continues to accelerate, reshaping our lives, our societies, and the global economy. Government, business, and healthcare leaders are rehearsing for the future using digital twins.

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GovLoop

APRIL 13, 2023

It’s more than a change in terminology; it’s a change in perspective. From the design stage, teams responsible for IT, UX and program goals work together toward a specific outcome. The process allows for continuous improvement in response to feedback and changing needs. The transition challenged existing assumptions and habits.

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GovLoop

APRIL 9, 2024

When it comes to recruitment, government has a wonderful story to tell, but trouble getting people to listen. The government “brand,” so to speak, would be a natural fit. Recruitment messages became more engaging, featured personal employee stories, and generated a more enthusiastic response from recipients.

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AccessE11

JANUARY 17, 2024

In the dynamic landscape of urban management, the advent of data-driven decision-making stands as a revolutionary tool for municipalities. Defining Data Driven Decision Making Data-driven decision-making is a shift from traditional decision-making processes in municipalities.

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Open Access Government - Technology News

OCTOBER 26, 2022

In response to malicious cyber threats and activity, the UK and US military have begun a partnership exchanging knowledge in cyberspace operations. Personnel from Defence Digital will identify threats to internal systems. Insights from the operation will be shared with all partners to bolster security.

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Google Public Sector

FEBRUARY 20, 2024

Are you ready to bridge the digital divide, deliver citizen-centric services, and future-proof your agency in 2024? See how technology is making a difference and get inspired to do the same. Deep dive into your interests: Explore 500+ sessions across 10 tracks, covering security, analytics, citizen engagement, and more.

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Google Public Sector

JUNE 7, 2023

For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently.

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GovLoop

FEBRUARY 26, 2024

Government agencies have a lot riding on improving their constituents’ customer experience (CX), and they understand the consequences. Many public-sector efforts have focused on improving the online experience, as websites are now the primary method of interacting with government. Image by Pexels from Pixabay Favorite

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GovLoop

APRIL 29, 2024

Recognizing that legislators and executive leaders have little appetite for sweeping modernization plans, many agencies are opting for a more targeted approach, focusing on initiatives that deliver tangible benefits. CASE IN POINT: Minnesota created a TMF program for reviewing agency funding requests that makes CX is a key criterion.

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GovLoop

SEPTEMBER 7, 2023

But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. Below are general categories into which government AI programs fall, along with some real-life examples.

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Government Technology Insider

FEBRUARY 14, 2024

Cybercrime and a growing reliance on computers and cloud computing are propelling the global digital forensics market on an unprecedented growth path. In the next two years, the digital forensics market growth is projected at 18.90 percent compound annual growth from 2023 to 2035.

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Government Technology Insider

AUGUST 17, 2023

The pressure is on state and local governments to present constituents with a unified digital experience to help improve access to and the delivery of services. Despite the evident interest in providing this type of portal, state agencies have only begun to lay the groundwork for delivering this unified digital experience.

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Open Access Government - Technology News

FEBRUARY 2, 2023

How can we use real-time data platforms to improve the cybersecurity skills gap crisis in government and the public sector? There is a crisis in cybersecurity skills , and the public sector, including government agencies, will be feeling the cumulative impact this year. How common are security breaches in government?

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Open Access Government - Technology News

JANUARY 10, 2024

Revolutionalizing the shopping experience by embracing voice commerce in 2024 for seamless digital interactions Today, customers expect a frictionless shopping experience across online channels. At Itransition, voice commerce is an effective and innovative way for businesses to make digital customer experiences more seamless.

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Open Access Government - Technology News

MARCH 30, 2023

Analogue to digital transition is now an urgent issue across sectors that rely on monitoring data from, responding to, or communicating with service users over whom an organisation has a duty of care, such as TEC (technology-enabled care), assisted living and housing. Digital telephony networks are here and expanding faster than ever.

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Open Access Government - Technology News

SEPTEMBER 27, 2023

explains how ServiceNow AIOps and decision intelligence can redefine government operations, increase efficiency, and enhance citizen services In today’s dynamic and data-driven world, governments around the globe are facing the pressing need to make faster, more accurate decisions that impact operational outcomes.

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Google Public Sector

APRIL 9, 2024

Google Public Sector is dedicated to empowering digital transformation across the public sector. This authorization underscores Google Public Sector's commitment to empowering government agencies with secure, cutting-edge technology. Air Force is using Vertex AI to overhaul their manual processes ; and the U.S.

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Google Public Sector

OCTOBER 16, 2023

What makes Google an extraordinary technology company is its relentless focus on the end-user. Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate.

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Google Public Sector

MARCH 3, 2023

The purpose of the visit was to announce a collaboration with the city to modernize its IT and data infrastructure and provide digital services. I left inspired and with the belief that what’s happening here could be a model for American cities as they digitally transform.

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AWS Public Sector Blog

MARCH 4, 2024

This forum comes at a time when the federal government is leaning in with the Technology Modernization Fund (TMF) , which was announced a few weeks ago. TMF is a call for proposals to help federal agencies implement President Biden’s Executive Order on the safe, secure, and trustworthy development and use of AI in the federal government.

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AWS Public Sector Blog

MAY 30, 2023

After this initial release, the Government Transformation Team (GTT) at AWS enlisted the help of the UK’s Digital Accessibility Centre (DAC), LevelAccess, and an internal AWS accessibility team to conduct accessibility audits to help our product team identify possible accessibility opportunities within the application.

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Open Access Government - Technology News

JUNE 15, 2023

In June of last year, the UK government laid out its 2022 to 2025 roadmap for digital and data, emphasising ‘transforming for a digital future’ How will this impact the public sector? This blanket policy has had a significant impact on the public sector’s ability to recruit digital skills.

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GovLoop

JULY 10, 2023

That’s not an uncommon scenario for nontechnical citizens trying to consume digitized government services. Entice: Creating a Digital Welcome Mat The Entice phase covers the communications and tools that draw citizens to a service, overcome their objections and bring them to engagement. Then, make the process accessible.

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GovLoop

JUNE 21, 2023

Increasingly, government leaders recognize the need to approach cybersecurity in the same way they approach public health: There must be a holistic network in which the well-being of individuals, or individual systems, depends on and benefits the well-being of others. Forewarned is forearmed.

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AWS Public Sector Blog

JUNE 8, 2023

In Data is the New Protein: How the Commonwealth of Virginia Built Digital Resilience Muscle and Rebounded from Opioid and COVID Shocks , Professors Monica Chiarini Tremblay and Rajiv Kohli at William & Mary’s Raymond A. Rivero, now an executive government advisor at AWS, has experience making data work for government.

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AWS Public Sector Blog

APRIL 24, 2023

Public sector regulatory agencies are at an inflection point as digital assets have emerged in the private sector in the form of cryptocurrencies, stablecoins, non-fungible tokens (NFTs), and central bank digital currencies ( CBDCs ). This is equally, if not more so, true of the coming generation of public sector digital assets.

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AWS Public Sector Blog

NOVEMBER 15, 2023

This includes keynotes, leadership discussions, technical sessions, training opportunities, and more. Dave Levy , vice president of AWS worldwide public sector, is hosting the session, “ Empowering citizens through digital innovation ” on Monday, November 27, at 4:30 p.m.

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Google Public Sector

APRIL 7, 2023

Government organizations around the world such as Hawaii's Department of Human Services and Italy's Veneto Region use APIs to modernize their legacy systems, create interoperability between departments and municipalities, and strengthen their own security posture. However, this security shouldn’t come at the cost of inaccessibility.

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Open Access Government - Technology News

NOVEMBER 21, 2022

Rishi Sunak’s new government has a long list of challenges ahead, but his appointment does create new hope to bring about change in the UK business landscape, especially in terms of UK cybersecurity, digital and cyber infrastructure. Traditionally, the UK followed the EU’s guidance for security regulations and data governance.

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GovLoop

NOVEMBER 21, 2023

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. And when governments truly need feedback on topics such as capital planning or local development, Xiao believes in public engagement and giving residents tools to weigh in.

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AWS Public Sector Blog

MAY 17, 2023

Securing critical digital assets is vital to continue delivering key public services in a crisis, as citizens depend on many of these services more than ever in austere conditions. Moving digital assets to the cloud is one of the first steps governments can take to secure their public services against large-scale disruptions.

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Google Public Sector

AUGUST 15, 2023

With 250 breakout and training sessions and more than 200 partner exhibits, Next ‘23 is the place to be for developers, researchers, and decision-makers committed to an accessible, scalable, socially responsible cloud. Check for updates and build your schedule now to make the most of your Next ‘23 experience here.

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Open Access Government - Technology News

AUGUST 24, 2022

Real-time data is the lynchpin for any progressive government , enabling it to improve efficiency, enhance operations and communications, provide improved services for citizens, uncover fraud and lower the risk of cyberattacks. The government benefits from receiving and processing data in real-time.

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