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Delivering What the Public Expects

GovLoop

In our private lives, we interact every day with brands and services that shape our expectations of how government should engage with us. Applying for public services should be as easy as online shopping. Field Work Technology is not the end goal: It’s a vehicle to serve the public. And when agencies fall short, we remember.

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Help Us Deliver A Digital-First Government

The CIO Council

In September 2023, the Office of Management and Budget published the Delivering a Digital-First Public Experience guidance. The guidance provides agencies with tangible actions and timelines to deliver a digital experience that meets the public’s expectation now and in the future. Web Design System.

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Unleashing the Power of AI for Government and Education: Join Public Sector GenAI Live & Labs in NYC!

Google Public Sector

With that in mind, I'm thrilled to share that we’re hosting Public Sector Generative AI Live & Labs , a half day event designed for public agencies, research institutions, and academia in the region to discover how Google Cloud's AI technologies can fundamentally accelerate their work and impact.

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Google Public Sector brings citizen-centric technology to government

Google Public Sector

What makes Google an extraordinary technology company is its relentless focus on the end-user. It’s what’s led to billions of people interacting every day with products and services like Search, Maps, and Gmail. And it’s what’s led to my joining Google Public Sector shortly after it was formed in July of 2022.

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The CX-EX Connection

GovLoop

Giving employees the tools and environment they need to do their jobs has a profound impact on how well they can serve the public. Interview users of the service to learn what issues they have. One of the most important facets of CX isn’t customer-facing, though — it’s employee experience (EX).

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Embracing the Roles Your Agency Plays

GovLoop

What roles do you and your agency have? It’s a question worth asking, and it may lead to insights that help you develop a better relationship with the public. Deloitte examines each one through four different “trust signals”— humanity, transparency, capability and reliability — that relate to how the public perceives government.

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January 2024 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Microsoft 365 Government Adoption Resources Empowering US public sector organizations to transition to Microsoft 365 What’s New in Microsoft Teams | Microsoft Ignite 2023 Teams Connect shared channels in GCCH & DoD - Work seamlessly and securely with those inside and outside your organization.

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