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The Magic of a Consistent Message: How to FINALLY Break Through the Noise and Promote Your Library

Super Library Marketing

They like knowing that they know the story and that they understand you. Many of the libraries I work with are struggling to figure out how to do three big things: Drive more visitors to their buildings Get higher attendance at their programs Get their cardholders to use their cards more often. Now, I know what you are thinking.

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August Online Training Opportunities

GovLoop

Here’s what August has in store for you. 28 – Decompress as a Supervisor – What to Do When You’re Overloaded You’ve probably experienced that feeling of sitting at your desk, with a mile-long to-do list that you can’t even start because there is too much going on. 2 from 2-2:50 p.m.

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Good Marketing is Good Customer Service: 5 Cruise Industry Secrets to Steal For Your Library

Super Library Marketing

You know the rest of the story. And despite what you may have heard about the state of the cruise industry, our latest trip was wonderful. And what I realized, as I was sailing through blue waters with a drink in hand, was that the marketing on the ship enhanced the customer experience.

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Automation Platforms Drive Government Effectiveness

GovLoop

Tasked to do more with less, government agencies are looking for ways to lighten the burden on overloaded IT teams while also elevating the level of citizen service. In public service, you’re going to have people on each side of that interaction — your employees, as well as your citizens. Automation offers a way forward.

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Automation platform mitigates employee cybersecurity risk

Open Access Government - Technology News

However, the impacts on sales and customer experience must also be considered when making these adjustments. This information overload can cause individuals to operate on autopilot, leading to a lack of critical thinking and making them vulnerable to fraudsters’ frauds.

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Cultivate a Learning Culture

GovLoop

You have to set the stage. When leaders put time into charting learning paths of three to six months, it helps employees develop and grow, she said. It’s really making a concerted effort to give time, but also plan what that looks like,” Hall said. We have to put the power in the employees’ hands ,” said Crews. “It

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What is needed for enterprise communications

Open Access Government - Technology News

In this opinion piece, Charles Stephenson, Divisional Director from YUDU Sentinel, explores the way ahead when it comes to enterprise communications While a messaging app such as WhatsApp can be helpful for everyday communications, such a social messaging app is unsuitable for crisis communications. Data which it shares with third parties.