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Q&A: Jefferson County, Colo., Innovation Program Manager on Digital Transformation

State Tech Magazine

Innovation Program Manager Marlin McDaniel heads a team focusing on technology projects that could improve the lives of county citizens and digitalize processes for county employees. StateTech Managing Editor Mickey McCarter interviewed McDaniel about ongoing initiatives and measurable success in his county’s innovation efforts.

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Job: Public/Private Partnerships Program Manager, Washington State

Disaster Zone blog

One of the best jobs in emergency management.

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State turns to the cloud to manage transportation projects

GCN

The Delaware Department of Transportation will track $3 billion in spending over the next five years with a cloud-based capital program management solution.

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Measuring & Managing Business Tax Incentives

Barrett & Greene

Ellen Harpel, Founder of Smart Incentives and Randall Bauer, Director, PFM Group Consulting ​ Randall Bauer Ellen Harpel As management guru Peter Drucker said – and as has been repeated by many others over the years – “what gets measured gets managed.” What is the process for obtaining and managing data? Procedures.

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2023 Rising Star: Chris Polack

GCN

Strategic initiatives program manager, New York City Emergency Management

2023 111
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How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowidigdo, Northwestern University – Episode #163

Andy Feldman's Gov Innovator podcast

How can program managers within public agencies — whether local, state or federal — use random assignment (in other words, a lottery) within programs to build evidence that can strengthen results and improve customer service? The post How program managers can use random assignment (i.e.,

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Public Transit Agencies Analyze Ridership Data to Better Serve Customers

State Tech Magazine

The idea behind this project is for us to really understand how on-demand transit can work,” says Anthony Thomas, MARTA’s program manager for customer experience innovation. “We We want to understand how people use on-demand transit, what types of trips people use it for, and how the service…