Wed.Apr 03, 2024

article thumbnail

In crisis and on hold: How the 988 hotline revamped callers' experience

GCN

To avoid people in need hanging up in frustration, the crisis and suicide hotline has changed the voice and the music that callers hear as they wait to be connected to counselors.

article thumbnail

Wastewater Monitoring: A Valuable Public Health Tool

NLC (National League of Cities)

As part of National Public Health Week, NLC is partnering with WastewaterSCAN to provide insights on the benefits of wastewater monitoring as a public health tool. Every time someone uses the bathroom, takes a shower, or brushes their teeth, they produce wastewater (aka sewage).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

California’s new rules allow solar and batteries to help out the grid

GCN

Utilities tend to treat solar and batteries as threats to their power grids. California’s policy will now tap their flexible power to benefit the grid instead.

106
106
article thumbnail

Your Public Sector Guide to Next '24: Sessions, Demos, Lightning Talks

Google Public Sector

The Public Sector track at Google Cloud Next '24 is our chance to learn, collaborate, and pave the way for the next generation of public service. To support this shared mission, we've designed a program of insightful sessions, lightning talks, and interactive demos. Here's how to make this collaborative experience work for you: Focus on Impact Sessions for Strategic Advantage : Delve into topics shaping the future of public service: cybersecurity resilience, AI for citizen-centric experiences, a

Demo 90
article thumbnail

The Ultimate Playground Inspection Handbook

Dive into the world of playground safety with this complimentary guide. It offers a detailed exploration of essential practices to ensure the utmost safety for children. Delve into inspection techniques, from assessing equipment conditions to evaluating surfacing materials. Gain insights into maintenance strategies to keep playgrounds in top-notch condition year-round.

article thumbnail

North Carolina tried to rebuild affordable housing after a hurricane. It took half a decade.

GCN

Documents show how federal paperwork delayed the state’s recovery from Hurricane Florence and left low-income renters in the lurch.

Document 112
article thumbnail

New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

One out of every two people living in New Mexico is enrolled in the Supplemental Nutrition Assistance Program (SNAP), Medicaid , or both. That’s one of the highest rates in the US. The state’s Human Services Department (HSD) manages a budget of $7 billion of state and federal funds as it works to transform the lives of 800,000 low-income New Mexicans.

More Trending

article thumbnail

Mobile printers: Creating value form your government or utilities operations

Open Access Government - Technology News

Joe Barnes, Regional Product Manager from Zebra Technologies, explains how to realise more value from your government or utilities operations by using mobile printers Today’s government and utilities operations are increasingly driven by efficient processes that enhance accuracy, productivity, and expectations around solutions that further enhance the public’s experience with you.

article thumbnail

Advocacy coalitions, soft power, and policy change in Mexican electricity policy: a discourse network analysis 

Policy & Politics Journal blog

by Raúl Gutiérrez-Meave A central hypothesis in the influential policy process theory, the Advocacy Coalition Framework (ACF) posits that major policy change is unlikely if the coalition defending the status quo retains power.

article thumbnail

Opening Day: Coaching The Fundamentals

ParkTalk podcast

Youth baseball and softball coaches, Brian Kelly and Doug Diederich, share their experiences coaching for the Naperville Park District and the importance of instilling good sportsmanship while teaching the fundamentals of baseball and softball. Youth baseball and softball coaches, Brian Kelly and Doug Diederich, share their experiences coaching for the Naperville Park District and the importance of instilling good sportsmanship while teaching the fundamentals of baseball and softball.

52
article thumbnail

Guide To Building A Government Marketing Strategy To Engage Constituents 

GovPilot

Local governments have many responsibilities and tasks they have to complete everyday, but one thing they often neglect is maintaining a robust marketing strategy. Most ask, “Why do governments need a marketing strategy?

article thumbnail

7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

article thumbnail

Kern Community College District partners with AWS to build AI/ML-enabled Guided Pathways tool

AWS Public Sector Blog

Students attend community colleges for multiple reasons. Sometimes they drop out—for reasons that aren’t always entirely clear. Now, one of the largest community college districts in the country is determined to not only get a clearer picture but do something about it. Kern Community College District (KCCD) district in California is partnering with Amazon Web Services (AWS) to design and build a student-centered course planning tool to support the district’s Guided Pathways model.

article thumbnail

Clark Township, NJ Deployed Residential Parking Permit Exemption and Senior Fitness Center Request Module With GovPilot

GovPilot

Clark Township expands their partnership with the government management software provider to streamline operations and government services in the municipality.

article thumbnail

Build a personalized student companion powered by generative AI on Amazon Bedrock

AWS Public Sector Blog

Personalized learning is a pressing challenge in modern education due to the diverse learning needs of students and the limited resources available to educators. Traditional methods of seeking academic support, such as one-on-one consultations or peer study groups, often fall short in providing tailored guidance and bridging knowledge gaps. Compounding these challenges is the inherent diversity of learners, each with distinct strengths, weaknesses, and learning styles, rendering a one-size-fits-

Education 116
article thumbnail

AI in 2024: Laying the Groundwork

GovLoop

1. Understand Generative AI’s Potential and Pitfalls The public release of GenAI tools — chatbots such as ChatGPT and image generators such as DALL-E — late in 2022 drew the world’s attention to AI. By January 2023, ChatGPT had 100 million monthly active users , making it the fastest-growing consumer software application in history. It quickly became clear that GenAI offers great possibilities, but also significant risks.

2024 59
article thumbnail

Sustainable Facility Maintenance Management for Small Local Governments

Unlock the potential of sustainable facility management! This guide empowers small local governments to lead with climate-resilient infrastructure, energy efficiency, waste reduction, and more. Elevate your community's resilience, reduce costs, and embrace eco-friendly practices. Discover the role of facility maintenance teams in green cleaning, sustainability analyses, and infrastructure upgrades.