GovLoop

SEPTEMBER 7, 2023

But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. Below are general categories into which government AI programs fall, along with some real-life examples.

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GovLoop

JANUARY 9, 2024

They wanted to embrace new technology to better support constituent access. Innovative Impact The plan is to roll out the case management system for district courts in 2024. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike.

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Constituents Management 2024 Download 64

GovLoop

APRIL 29, 2024

For example: A lawmaker who might not understand the need to upgrade network infrastructure will likely see the value of providing constituents with more reliable and secure services. AI chatbots also can use natural language processing to provide quicker, more accurate responses to many constituent queries.

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GovLoop

MARCH 5, 2024

But there are strategies that make effective cyberattacks less likely and that protect data on which government depends. And with extensive data at its disposal, government must be diligent about security. “If But open dialogue promotes transparency and constituent trust. Breaches will happen.

Communications 52

Communications 2024 Security Constituents 52

GovLoop

JANUARY 4, 2024

PT to learn from government leaders and your peers about the CX metrics that matter and how you should measure them. Strategies for Increasing Customer Engagement As the ways in which government interacts with customers and provides critical services changes, are you able to keep up? Join us online Monday, Jan. 22, at 4 p.m.

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Cultivation Engagement Constituents 2024 64

GovLoop

APRIL 5, 2024

In our private lives, we interact every day with brands and services that shape our expectations of how government should engage with us. But as organizations improve how they engage with us, “we begin over time to really see the government as confident, as capable, as an entity here to help us,” he said.

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GovLoop

DECEMBER 8, 2023

GovLoop is now accepting new applications for its Featured Contributor program — an opportunity for current and former government employees and industry representatives to write on topics about which they’re passionate. It’s that time again!

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Social Media Article Government Employee Constituents 59

AWS Public Sector Blog

MARCH 21, 2023

In government, AI solutions are expected to grow at a compound annual rate of more than 33% through 2024. According Global Market Insights , AI in the education market is anticipated to grow 45% by 2024. It enables governments to operate more efficiently, allowing staff to save time while AI handles routine tasks.

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GovLoop

APRIL 9, 2024

When it comes to recruitment, government has a wonderful story to tell, but trouble getting people to listen. The government “brand,” so to speak, would be a natural fit. The Role of Data Granicus also helped ODOT with other constituent communications that benefited the public and modernized the work of department staff.

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Communications Engagement Legislation Constituents 59

GovLoop

APRIL 18, 2024

Modernization can be a game-changer for both sectors, but in government, it can be uniquely difficult. Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. Government employees are people, too,” she said. Department of Energy. When software is no longer supported, an agency must replace it.

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AWS Public Sector Blog

MARCH 19, 2024

According to multiple state and local government surveys conducted by the Center for Digital Government (CDG), only a small minority of US states, counties, and cities have migrated more than 50 percent of their systems/applications to the cloud. Public sector entities use cloud technologies but the degree of usage varies. Collaborate.

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GovLoop

APRIL 22, 2024

Cobol is Still in Play Some government agencies still run programs based on COBOL, a programming language dating to the 1950s. Constituent Service Takes a Hit In August 2023, three members of the Senate urged the Social Security Administration to accelerate its modernization efforts.

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GovLoop

MAY 10, 2024

In Part 1 , we told you about some of the ways government agencies are using data to make a difference. Workforce Management Government struggles with recruitment and retention: Technical talent generally is hard to find, and industry employers lure qualified candidates with salaries and perks that agencies cannot afford.

Public Safety 52

Public Safety Management Engagement Constituents 52

AWS Public Sector Blog

MARCH 21, 2024

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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GovLoop

MAY 9, 2024

Here are some ways government agencies are using data to make a difference. Customer Experience To deliver consistently positive CX, agencies must identify pain points that stand in the way: the moments of confusion, delay, frustration or cyber risk that erode people’s trust in government.

Download 52

Download 2025 Public Face Constituents 52

GovLoop

MAY 18, 2023

Walking the Walk In 2021, a comprehensive city survey of digital access and accessibility resulted in recommendations that could transform the participation of disabled, older and marginalized people in government programs. Existing digital resources have until March 2024 to meet the standard. “We Get the guide Favorite

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GovLoop

DECEMBER 2, 2022

In 2021, a comprehensive city survey of digital access and accessibility resulted in recommendations that could transform the participation of disabled, older and marginalized people in government programs. Existing digital resources have until March 2024 to meet the standard. “We The journey in San Francisco is ambitious but ongoing.

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The Stoop (NYU Furman Center)

NOVEMBER 28, 2023

But as concerns about gentrification and displacement in urban areas have become more widespread, supply skepticism has expanded from the traditional anti-development constituencies to renters and social advocates fighting for equitable neighborhood planning. New York Democratic Gov.

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Housing Legislation 2010 Development 113

Rebuilding Place in Urban Space

DECEMBER 5, 2023

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. The bodies get a bit of money for administration and community grants, and weigh in/are consulted on matters before DC government bodies.

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