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Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies

GovLoop

So whether you’re designing workflows, developing applications, directly serving constituents or managing agency teams, you can improve citizen experiences by strengthening the Entice and Extend phases. This article first appeared March 22, 2022. Photo by Kaique Rocha at pexels.com Favorite

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A Plan for Access in Arkansas

GovLoop

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In Arkansas district courts, the “failure to appear” rate can be high — more than 45,000 people no-showed in 2022.

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November 2022 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. What’s New in Microsoft Teams | October 2022. Go right to the GCC Teams Feature Communications Guide.

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Reimagine what’s possible for the public sector at re:Invent 2022 — Register now

AWS Public Sector Blog

As 2022 draws to a close, public sector organizations have an opportunity to rethink what’s possible and for the upcoming year. Whether your priority is to deliver better outcomes for students, design more effective communication with constituents, or facilitate more patient-centric care—Amazon Web Services (AWS) can help.

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A Plan for Access in Arkansas

GovLoop

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In Arkansas district courts, the “failure to appear” rate can be high — more than 45,000 people no-showed in 2022.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. That created a problem: How could the city design a community space without the input of the community? This article appears in our “ Guide to Building Constituent Engagement.”

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Social Media Gives an Oklahoma Agency Its Voice

GovLoop

An interview with Kelly Adams, Communication and Education Supervisor, and Smokey Solis, Communication and Education Specialist, Oklahoma Department of Wildlife Conservation In 2020, the Oklahoma Department of Wildlife Conservation adopted a unique — and often delightfully irreverent — approach to its use of social media.