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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

In 2019, the average visit time was 13 minutes, 4 seconds. The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. In 2021, the program exceeded 850,000, according to the 2021 annual report. Here is how they did it.

2021 98
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Clinical technology: Short-termism or the golden thread?

Open Access Government - Technology News

In the UK, the first national chief nursing information officer (CNIO) was appointed in early 2019, three years after the first national CCIO was appointed. As Wachter highlights , failure to engage end-users in the new systems is also a contributing factor, as is the failure to expand, train and nurture the digital workforce.

2023 117
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Revisiting the Community Land Trust: An Academic Literature Review

Community and Economic Development Program of UNC

Housing is the highest monthly bill typical Americans face, reaching an average of $1674 a month in 2021. Over 225 CLTs have developed since their inception in the 1960s (Grounded Solutions Network 2021), and fifteen states have some version of a positive law supporting CLT formation and affirming CLT legality in their state (Decker 2018).

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How AWS supports the 10th anniversary of National Voter Registration Day with digital tools for civic engagement

AWS Public Sector Blog

Amazon Web Services (AWS) is a proud sponsor of National Voter Registration Day to help drive civic engagement. In 2021, Democracy Works continued to make an impact and sent 23.3 Since the 2020 election, over half of the states in the US have changed election laws. million Americans have registered to vote on the holiday.

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DC Public Safety Summit, Wednesday May 10th, 9am

Rebuilding Place in Urban Space

I was critical that they were mostly window dressing, but I did attend one, and if they were organized to engage people in substantive ways, they could be very effective. DCCF has a post, " Questions for Mayor Bowser's Public Safety Summit ," providing lots of questions to be asked of the public officials. And I don't see things changing.

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Managing Emergencies: The Challenges of the Future

Disaster Planning and Emergency Management

Welcome to the 'riskscape' On one day in July 2021 fires devastated large areas of Sardinia, flooding occurred for the second time in two weeks in London and I received a message from research colleagues in Germany that read "the institute was quite destroyed and many colleagues have suffered tremendous damage to their houses."

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How Every Kid Outdoors is Increasing Access to Parks — Episode 079

Open Space Radio: Parks and Recreation Trends

And, with school systems adapting to the pandemic and distance learning being more prevalent, there’s an increasing need for our youth to have opportunities to engage with nature — and one program that has been assisting in providing outdoor access to our youth is Every Kid Outdoors. Every Kid Outdoors allows fourth graders in the U.S.