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4 tips to stay resilient during a government shutdown

Partnership for Public Service

During the 35-day government shutdown in 2018-2019, the Partnership hosted a Facebook Live with Virginia Hill , a senior executive coach and facilitator at the Partnership’s Public Service Leadership Institute , and Mika Cross, a strategic advisor to federal leaders on employee engagement.

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

In 2019, the average visit time was 13 minutes, 4 seconds. People: Adopting a Customer-centric Mindset A 2021 study by Deloitte notes a close link between employee engagement and customer satisfaction, citing the Indiana BMV contact center as an example. The team cut the online prices $5.00

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Revisiting the Community Land Trust: An Academic Literature Review

Community and Economic Development Program of UNC

Over 225 CLTs have developed since their inception in the 1960s (Grounded Solutions Network 2021), and fifteen states have some version of a positive law supporting CLT formation and affirming CLT legality in their state (Decker 2018). 3 (2018): 489-530. 3 (2019): 795-817. 1 (2018): 103-123. 1 (2019): 24-48.

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How EdIndia Foundation uses AWS to upskill teachers and increase student success

AWS Public Sector Blog

According to the Annual Status of Education Report (ASER) released in 2019 , 70 percent of students in grade three remain behind grade level, 57 percent of students in grade nine cannot solve a simple division problem, and almost 50 percent of students drop out of the school system before reaching tenth grade.

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How to Address Homelessness: Reflections from Research

The Stoop (NYU Furman Center)

2019 ; Collinson and Reed, 2017 ). This is particularly pertinent to formerly incarcerated people and young people aging out of the foster care system, where housing needs are foreseeable and obstacles are predictable ( Schneider 2018 ; Dworsky et al. 2021 ; Gubits et al. Coordination challenges between agencies (e.g.,

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National Community Planning Month: Schools as neighborhood anchors

Rebuilding Place in Urban Space

Another element could be treating schools as "neighborhood cultural centers" too, the way I describe how neighborhood libraries should be positioned (" Neighborhood libraries as nodes in a neighborhood and city-wide network of cultural assets ," 2019). But school districts don't invest in this, don't create assistance programs for schools.

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The Future of Recycling Programs and the Role of Community Feedback

zencity

Local governments are increasingly working to expand their recycling programs, promote resident engagement and knowledge, and innovate to combat climate change. According to an EPA Overview , in the 1960s, 94% of waste went to landfills, and as of 2018, that number has been reduced to only 50%. How did recycling start? Schedule a demo.