Mon.Jul 10, 2023

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Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies

GovLoop

Improving citizen experience isn’t just for designers and application developers – it’s something every agency decision-maker and frontline worker should be thinking about. In this article, I explore the 5Es of experience and why two of the most often overlooked, Entice and Extend, are key to improving the overall citizen experience. Imagine you’re applying online for Medicaid.

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Canadian Healthcare and Google Cloud - A safe place to continue your modernisation journey.

Google Public Sector

Is Cloud an option for Canadian Healthcare healthcare and medical research organizations? Yes, Canadian healthcare and medical research organizations are moving to the cloud. The cloud market is expected to grow in Canada significantly through 2027. There are several reasons why Canadian healthcare and medical research organizations are moving to the cloud.

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Threads Is Released! What Your Library Needs To Know Right Now About This New Social Media Platform. (Emergency Episode!)

Super Library Marketing

Watch this video The #LibraryMarketing Show, Episode 197 There’s a new social media platform in the world. It’s called Threads and the release has been unlike anything I’ve ever witnessed in my career in communications. It’s become the most rapidly downloaded app EVER. And you’re probably wondering what this means for your library promotions.

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How payers could unlock value by improving transitions of care

McKinsey Public & Social Sector Insights

Using a three-step approach, payers could seek to reduce hospital readmissions, potentially improving patient experience and care outcomes and cutting costs for stakeholders.

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The Ultimate Playground Inspection Handbook

Dive into the world of playground safety with this complimentary guide. It offers a detailed exploration of essential practices to ensure the utmost safety for children. Delve into inspection techniques, from assessing equipment conditions to evaluating surfacing materials. Gain insights into maintenance strategies to keep playgrounds in top-notch condition year-round.

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3 Areas to Make Your Agency’s Record Retention Practices More Efficient

FedTech Magazine

The National Archives and Records Administration (NARA) requires that all official federal documents and communications be turned over to the agency for preservation at the end of a presidential term or when an employee leaves government. But with the increasing use of employees’ own devices, text messaging, and remote work tools such as Zoom and Webex, collecting federal documents for historical preservation has become a complicated process.

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Performance edge: Investors hone their strategies for a new era

McKinsey Public & Social Sector Insights

Institutional investors are rethinking their strategies across three areas of fundamental importance: purpose, portfolio construction, and proficiency.

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5 Countries Taking Action to Reach Net-Zero Targets

The City Fix

To date, over 90 countries have set net-zero emissions targets, committing to help prevent the most harmful impacts from climate change. But questions remain around the credibility of many of these pledges and whether these goals will be met. Together, countries with net-zero targets — which.

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Tackling healthcare’s biggest burdens with generative AI

McKinsey Public & Social Sector Insights

Disparate sources of unstructured data, which abound in healthcare, are now assets to power generative AI. Here’s how private payers and healthcare systems can use the technology to deliver care.

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Habit #2: Foster Collaboration

GovLoop

What Is Collaboration? It’s a long word with many syllables but, at its core, collaboration is simple: People work together toward a common goal. You can collaborate with colleagues on a big project, or with friends to find the perfect restaurant. And while productivity is possible when you work by yourself, longerterm success — and happiness — requires a collaborative spirit.

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Retail reset: A new playbook for retail leaders

McKinsey Public & Social Sector Insights

In light of unprecedented industry disruption, a retailer’s actions today could determine whether it spends the next 20 years as a leader or a laggard. Here are four must-dos for retail executives.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Cluster Bomb Munitions

Disaster Zone blog

Deadly, very deadly!

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How local councils are using low-code technology to improve citizen wellbeing

Open Access Government - Technology News

With the support of low-code technology, local councils can easily improve citizen engagement and cost-effectively protect their health and environment These days, local governments and councils are under more pressure than ever to keep up with the growing needs of their citizens. From environmental issues such as improving air quality, to supporting vulnerable people during times of crisis, local authorities have a responsibility to protect and maintain the health and wellbeing of not only peop

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Music lessons with the Library of Things

Princeton Public Library

“Things” is a broad term. The concept of a Library of Things has popped up throughout the country, reflecting the growing library trend of circulating more than books and audiovisual materials. Here at Princeton Public Library, our “things” currently encompass technology kits, hiking backpacks and emergency preparedness tools–with more to come.

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Analytics for All – A Case for Why Data Must Be Accessible 

GovLoop

In a recent survey, 79 percent of government agency participants said they were “not a data expert, but could use a spreadsheet.” While most agency employees do not need to be experts, they do need to become comfortable with the basics of data, as data-driven decision-making has become a priority for government organizations at all levels. Taking a closer look at collected data can lead to better-informed decisions, saving time and money while improving service delivery: the heart of every agen

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Sustainable Facility Maintenance Management for Small Local Governments

Unlock the potential of sustainable facility management! This guide empowers small local governments to lead with climate-resilient infrastructure, energy efficiency, waste reduction, and more. Elevate your community's resilience, reduce costs, and embrace eco-friendly practices. Discover the role of facility maintenance teams in green cleaning, sustainability analyses, and infrastructure upgrades.

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Why unemployment insurance systems belong in the cloud

AWS Public Sector Blog

In the aftermath of the COVID-19 pandemic, states are taking stock and reevaluating the resiliency, security, and adaptability of their unemployment insurance (UI) systems. With historic levels of investment from the American Rescue Plan Act (ARPA) to help states move to scalable cloud-based infrastructure and adopt incremental, modular approaches to modernization, there has never been a better time for states to upgrade their UI systems in preparation for the next crisis.

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Lessons learned from Newham’s flagship participatory budget program

Citizen Lab

Newham (UK) recently evaluated their Community Assemblies initiative, now known as People Powered Places. This article outlines a summary of the report’s key insights and ideas for future improvement. Read on to kindle fresh ideas for invigorating engagement within your own community! The People Powered Places program is the London Borough of Newham’s flagship program of participatory budgeting.

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Opposition to affordable housing in Chevy Chase, DC

Rebuilding Place in Urban Space

Chevy Chase Community Center, Washington, DC. The Washington Post has an article, " D.C.’s Chevy Chase neighborhood in uproar over affordable housing ," about how proposals for a new Chevy Chase Community Center, incorporating a variety of improvements as well as housing above, which could be either 100% affordable housing or partial, are being met by opposition.

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Attracting and retaining tech talent to sustain mobility’s growth

McKinsey Public & Social Sector Insights

The contest for talent in mobility has entered a new phase as recruits reappraise potential employers.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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Announcing the Landing Zone Accelerator for Education to support customers in education and research

AWS Public Sector Blog

Amazon Web Services (AWS) announced the availability of Landing Zone Accelerator (LZA) for Education , an industry-specific deployment of the LZA on AWS , designed to further support education customers in designing cloud environments for their compliance needs. The LZA on AWS solution is architected to align with AWS best practices and multiple, global compliance frameworks.

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How to Use Private Projects for Effective Community Engagement

Social Pinpoint

Private community engagement projects empower organizations to foster meaningful connections, facilitate focused discussions, and build stronger relationships with specific groups within their community. They can be highly effective for targeting key stakeholders, and driving focused discussions. Sometimes, you may not want every single community member to provide input.

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2024 Federal Budget: Fewer Grants, More Earmarks in Store for Cities 

NLC (National League of Cities)

The debt ceiling deal House Republicans and the White House reached in May to avoid a federal government default also included new federal spending limits for the next two years. For non-defense discretionary grant programs important to cities and towns, the new limits mean inflation is set to outpace federal spending.