Tue.Dec 12, 2023

article thumbnail

Reflecting on 99 Years of NLC: Strengthening America’s Cities, Towns & Villages

NLC (National League of Cities)

On December 12, 1924, at 9:30 a.m., 10 municipal leaders from across the country sat down together at a table in Fraser Hall at the University of Kansas in Lawrence, Kansas.

134
134
article thumbnail

Tech Trends: 3 Strategies to Consider When Modernizing Government Contact Centers

State Tech Magazine

Providing efficient services is a key goal for many state and local agencies. Avoiding office visits and long lines appeals to citizen stakeholders and agency staff alike. Using contact centers to speed and simplify service delivery is now a common practice. But can you update and modernize to meet ever-changing needs and ever-growing demand for services?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Climate resilient construction helps mitigate disasters

GCN

COMMENTARY | Instead of spending billions of dollars on disaster recovery every year, we should be investing in resilience from the start. That means putting in place stronger building codes that incorporate proven, affordable climate-resilient standards.

115
115
article thumbnail

What early-stage investing reveals about biotech innovation

McKinsey Public & Social Sector Insights

Public funding for biotech remains tenuous, but in 2022 and 2023 venture capitalists have continued to pour money into innovative platforms that could revolutionize the sector.

2023 112
article thumbnail

The Ultimate Playground Inspection Handbook

Dive into the world of playground safety with this complimentary guide. It offers a detailed exploration of essential practices to ensure the utmost safety for children. Delve into inspection techniques, from assessing equipment conditions to evaluating surfacing materials. Gain insights into maintenance strategies to keep playgrounds in top-notch condition year-round.

article thumbnail

Without good data, government AI tools will just be “garbage in, garbage out”

GCN

Virginia’s chief data officer recently shared what his state is doing to ensure quality data and warned that artificial intelligence is only as good as the information it has to work with.

article thumbnail

How Innovation Creates Dynamic, Resilient Cities

NLC (National League of Cities)

Cities, towns and villages across the United States took bold actions to address the COVID-19 pandemic, initiating thousands of policies aimed at improving public health, city operations, infrastructure, housing and workforce development. These actions reflect the innovative potential demonstrated by local governments nationwide. Governments are often compelled to innovate out of necessity.

More Trending

article thumbnail

DoDIIS 2023: Tech Partnerships Take Priority for Intelligence Community

FedTech Magazine

Top intelligence officials stressed the importance of partnerships — whether the collaboration be with other agencies, allies, academia or industry — in talks Monday at the 2023 Department of Defense Intelligence Information System Worldwide Conference in Portland, Ore. “We’re talking about leveraging emerging technologies,” said Lt. Gen. Kevin Kennedy, commander of Air Force Cyber.

2023 104
article thumbnail

Get to know the 2023 Rising Stars

GCN

This year's class of Rising Stars has been selected both for their accomplishments over the past year and for their leadership potential.

2023 112
article thumbnail

Examining philanthropic funding for racial equity across the United States

McKinsey Public & Social Sector Insights

Philanthropic capital can help communities achieve more racially equitable outcomes. Our interactive maps reveal where the funds are going and where they are needed.

102
102
article thumbnail

LGBTQ+ people are nearly twice as likely to be displaced after disasters, new research shows

GCN

For the first time, the U.S. Census Bureau has collected national data on sexual orientation and gender identity related to disaster displacement.

article thumbnail

7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

article thumbnail

State of Land Banking: 2023 Survey Highlights 

Center for Community Progress

The National Land Bank Network (NLBN) at the Center for Community Progress is a community of practice to unite and support the over 300 land banks operating throughout the country. The NLBN brings land bank leaders together to share knowledge, network, and leverage their strengths to better inform policy change and strengthen land banking as a tool.

2023 98
article thumbnail

2 million women, children risk losing WIC food assistance, study says

GCN

Unless Congress increases funding for the program by $1 billion, states will have to start turning people away around March.

117
117
article thumbnail

The CX-EX Connection

GovLoop

Government agencies know customer experience (CX) is central to their missions, and they invest energy, time and money to understand and improve it. Executive Order 14058 made CX a top federal priority and linked it to rebuilding trust in government, while at the state and local levels, organizations have long focused on constituent services as their bread and butter.

Article 96
article thumbnail

Want to know if your data are managed responsibly? Here are 15 questions to help you find out

GCN

COMMENTARY | Responsible data stewardship must take many factors into account including legal requirements, data governance, cybersecurity and user privacy.

article thumbnail

Sustainable Facility Maintenance Management for Small Local Governments

Unlock the potential of sustainable facility management! This guide empowers small local governments to lead with climate-resilient infrastructure, energy efficiency, waste reduction, and more. Elevate your community's resilience, reduce costs, and embrace eco-friendly practices. Discover the role of facility maintenance teams in green cleaning, sustainability analyses, and infrastructure upgrades.

article thumbnail

What matters most? Eight CEO priorities for 2024

McKinsey Public & Social Sector Insights

Forming the right agenda is not getting easier. Here’s our annual attempt to cut through the clutter and zero in on things that matter to CEOs.

2024 108
article thumbnail

The 4 most common grant writing mistakes

Professional Grant Writer

Grant writing is extremely competitive; even the best prepared organizations often fail. To increase your chances of success, here are four of the. The post The 4 most common grant writing mistakes appeared first on Professional Grant Writer.

article thumbnail

Holiday Preparedness Gifts

Disaster Zone blog

Give the gift of disaster preparedness.

113
113
article thumbnail

The McKinsey Crossword: Hidden Worlds | No. 158

McKinsey Public & Social Sector Insights

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

72
article thumbnail

ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

article thumbnail

Windows 11 Offers a New Cybersecurity Approach for Federal Agencies

FedTech Magazine

It’s been 40 years since the term “computer virus” was coined at the University of Southern California, and cyberattacks are now so common that words like worm, malware, phishing and ransomware are a part of everyday vocabulary. To address the ever-present and evolving threat of cyberattacks, Microsoft released Windows 11. “We’ve had upgrades, such as Windows XP, Windows 7 and Windows 10.

67
article thumbnail

Why the next decade in healthcare is India’s decade

McKinsey Public & Social Sector Insights

The chairman of Zydus Lifesciences, Pankaj Patel, and its managing director, Dr. Sharvil Patel, speak with McKinsey about India’s potential as a front-runner in the global healthcare industry.

article thumbnail

2023 Rising Star: Chris Polack

GCN

Strategic initiatives program manager, New York City Emergency Management

2023 101
article thumbnail

Remembering Fairlane Farms

ParkTalk podcast

Naperville resident Dick Kuhn shares stories from Fairlane Farms, where his family raised horses. Fairlane Farms Park will be developed in 2024 and is named in honor of this farm that brought polo to Naperville and is part of the farming and equestrian heritage of our community. Naperville resident Dick Kuhn shares stories from Fairlane Farms, where his family raised horses.

2024 52
article thumbnail

Proactive vs Reactive Maintenance: Making the Case for Preparedness

Discover comprehensive strategies for optimizing operations and achieving cost efficiency! This document offers insights into efficient inspections, data-driven decision-making, goal alignment, and resource optimization. It empowers local governments and maintenance departments to streamline operations and ensure significant cost savings. From aligning maintenance goals with community needs to leveraging data for strategic planning, this guide provides a roadmap for smoother, more reliable opera

article thumbnail

Capital One Arena, Wizards and Capitals may move to Alexandria | Why not the RFK campus?

Rebuilding Place in Urban Space

The day after I wrote that maybe the next trend in stadium and arena development is building ancillary development as a real estate play (" Suburban stadium/arena interest a function of new, younger generations of ownership or a better real estate play? "), and that often means suburban locations where adjacent land is more easily acquired and controlled by the team, it was announced that Monumental Sports is negotiating with Virginia for a Potomac Yards location (" Lawmakers vote in favor of pl

article thumbnail

2023 Year in Review: National Land Bank Network

Center for Community Progress

It’s been a big year for the land banking field! In 2023, the National Land Bank Network helped land banks all across the country help their communities tackle property vacancy, abandonment, and deterioration. Some highlights from the past year include: State of Land Bank Survey and Results Thank you to all land banks that completed the 2023 State of Land Banking Survey.

2023 52
article thumbnail

The War on Inflation & its Costs

The Lowe Down

Article by Rutvij Thakkar’26 After the Fed contended with October’s inflation report, economist Paul Krugman declared that the “war on inflation is over.” – while this war and subsequent victory wasn’t necessarily defined, it’d be fair to say that most Americans don’t feel like the sting of inflation has gone anywhere. And saying we won at “very little cost” may not be entirely ingenuous because the CPI level is still up from 260 in February 2020 to 307 as of September 2023.

article thumbnail

2023 Rising Star: Aurelle Amram

GCN

Senior director of strategic partnerships, Code for America's Social Safety Net

2023 84
article thumbnail

Facility Maintenance Trends for 2024: What's Changing in the Industry?

This comprehensive article delves into the transformative trends reshaping local government facility maintenance in anticipation of 2024. From embracing smart technology for efficient management, sustainability's pivotal role to data-driven decision-making, workforce upskilling, and predictive maintenance strategies, each aspect is explored. Insights into outsourcing collaborations, digital twins, safety enhancements, and the broader industry evolution highlight the critical adaptation needed.

article thumbnail

Inside Top Federal IT Issues in 2023

GovCast

GovCast had a banner year in 2023, featuring dozens of interviews with federal IT leaders, officials and experts. We take a look back at the year’s work around AI, zero-trust implementation and many other issues and topics facing all IT staffs throughout government. On this year-end episode of GovCast, Managing Editor Ross Gianfortune, and Staff Writers Jayla Whitfield and Jordan McDonald as they reflect on the most memorable episodes and themes of 2023.

2023 40
article thumbnail

2023 Rising Star: Josie Birch

GCN

Department of Transportation disaster recovery program manager, Minnesota IT Services

2023 57
article thumbnail

Government use of AI requires that talent come first

Partnership for Public Service

What comes to mind when you think of artificial intelligence? AI often conjures images of sleek robots, high-tech computers or vast networks of interconnected code. But what about the humans at the center of it all? The Biden administration recently issued an AI executive order which seeks to establish guidelines and guardrails for the government’s use of this tool.

article thumbnail

2023 Rising Star: Santiago ‘Santi’ Garces

GCN

Chief information officer, City of Boston

2023 57
article thumbnail

Efficiency and Sustainability: Leveraging Digital Solutions in Facility Operations

Speaker: Alan Kavanaugh, BA, CRM, CCPI ​​​​​​​Director of Loss Control & Risk Management

This session is designed to unveil the transformative potential of digital solutions in reshaping conventional practices, offering a roadmap towards greener and more efficient facilities regardless of municipality size. Attendees will learn: Insights into cutting-edge trends and strategies in sustainable facility management. Practical knowledge to effectively incorporate digital solutions for operational efficiency.