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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

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In San Francisco, Accessibility Means Better Engagement for Everyone

GovLoop

For San Francisco to engage its diverse population, it needs to focus on accessibility. That observation — that accessibility benefits more than a small group of outliers — underlies Kaplan’s advice on engaging the whole community. This article appears in our “ Guide to Building Constituent Engagement.” Her tips: 1.

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In San Francisco, Accessibility Means Better Engagement for Everyone

GovLoop

For San Francisco to engage its diverse population, it needs to focus on accessibility. so successful that a coalition of disability organizations is campaigning for the city to continue remote access even as it goes back to convening in person. This article appears in our “ Guide to Building Constituent Engagement.”

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10 Ways to Improve Your Social Media Strategy and Boost Community Engagement Promotion

Social Pinpoint

Are you taking advantage of social media to promote your online community engagement efforts? However, using it effectively is another story… and it can be discouraging when your posts dwindle in engagement. Here are our top 10 tips to improve your social media presence to nail your community engagement promotion.

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How to Effectively Plan Your Public Involvement Initiative for Transport

Social Pinpoint

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA needed a flexible suite of community engagement tools to carry this off in a short amount of time. I knew our team needed a comprehensive platform to be the foundation for all our public outreach and interactive needs.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

Virtual Tools Expand Outreach “We were able to get so much more information,” Skowera said. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed. Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

Virtual Tools Expand Outreach. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed. Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. Engagement as an Agency-wide Priority. Get the guide.