AWS Public Sector Blog
APRIL 3, 2024
Shanita Harrison is HSD’s customer innovation director, a role created in 2020. Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. For example, state employees, including contact center workers, had to pack up their desks immediately.
Open Access Government - Technology News
SEPTEMBER 12, 2023
With the rise of COVID-19 in 2020, telephone fundraising experienced a significant boost , with fundraising agencies reporting an increase in engagement from callers who suddenly had the time and willingness to talk on the phone during lockdown. Is telephone fundraising still relevant?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
GovLoop
FEBRUARY 23, 2023
Lisa utilizes her strong marketing and operations background, out-of-the-box strategic approach, and 11-year-in-the-making response framework to guide small and medium sized businesses to successful state government contract wins. She brings over 20 years of experience providing strategic guidance for health, education, and social programs.
Rebuilding Place in Urban Space
MARCH 30, 2023
Anthony has posted operating income nearly every year since. Not unlike "urgent care clinics" and clinic operations in pharmacies like Walgreen's and CVS, their first venture is the creation of a community wellness and "emergency care center" on Broadway Avenue in Downtown Tucson. I do think that they should study carefully the St.
AWS Public Sector Blog
JUNE 8, 2023
They also agree to actively participate in the data governance framework, providing oversight of the chief data officer’s data sharing operations as a designated Trustee. These two pilot programs led to creating a foundational data governance framework, established in January 2020, just in time for COVID.”
Expert insights. Personalized for you.
65 
Let's personalize your content