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Protecting against public sector fraud with technology

Open Access Government - Technology News

The National Audit Office (NAO) found that the amount of fraud reported in the accounts they audited rose from £5.5 billion in 2018 to £21.0 The banking industry had similar challenges, such as having large amounts of customer data, dealing with potential fraud, and the need to modernise their operations.

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The Future Is Customer-Centered

GovLoop

In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government. One hurdle Morton sees is that government agencies tend to operate by business unit. She envisions making CX measurements as important as operational ones in evaluating the success of government programs.

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Rampant management failure #2: DC area Metrorail (Washington Area Metropolitan Transit Authority)

Rebuilding Place in Urban Space

Some of those same local leaders are responding with a plan of their own: Convince the federal government, whose workforce is Metro’s largest customer base, to subsidize the system’s operational costs. It's best to line up support and funding, when you're wildly successful. It's really hard when you're failing. Good luck with that.

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The public sector cannot underestimate computing’s environmental impact

Open Access Government - Technology News

It’s a potentially huge blindspot for curtailing emissions, and the public sector needs to hold the tech industry more accountable for emissions produced by the infrastructure used to deploy software. Computing’s environmental impact on our planet That developer’s laptop doesn’t operate in a vacuum. million flights annually.

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Public housing administration as a measure of government (in)competence

Rebuilding Place in Urban Space

Department of Housing and Urban Development’s scathing report on management and operational shortcomings in the D.C. At the heart of the problem is abysmal financial and operational oversight — a searing indictment of D.C. (" HUD report on D.C. From the article: The U.S. Bowser’s six D.C. Performance dashboards.

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4 Tips for Leveraging Data in Your Grant Report

DH Leonard Consulting & Grant Writing Services

If your organization is new to grant seeking, or you’ve only recently incorporated grant applications as part of your development operations, curating your grant calendar and sending out proposals can seem high-stakes enough. An author, professor, and internationally recognized expert, Sheri believes in data, metrics, and accountability.

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On Demand Webinar from UNC’s Tax Center on State Response to the Pandemic

Death and Taxes

As states consider tax-based approaches to bridging the gap, businesses and individuals will need to alter their strategic planning to account for potential tax increases. Joe served COST as chief operating officer & senior director, policy. Join us on December 8, 2020, from 1-2:30 p.m This webinar, which provides 1.5

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