Sat.Mar 09, 2024 - Fri.Mar 15, 2024

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Why is it so hard to build housing near transit stops?

GCN

Two recent studies look at the obstacles to building more apartments and other dense housing options near transit to address environmental, urban development and housing goals.

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3 Technology Trends That Improve Hybrid Work for State and Local Governments

State Tech Magazine

Whether an organization is hybrid or fully remote, having a digital-first culture and strategy for collaboration is a wise move for ensuring employees are able to do their work in any setting, at any time. This means prioritizing tools and technology that enable an agency to create a digital experience that is scalable, secure, reliable and cost-effective.

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Where is customer care in 2024?

McKinsey Public & Social Sector Insights

Gen Z consumers are picking up the phone, boomers are using digital chat, and AI technologies are reshaping the contact center. For customer care leaders, 2024 could be a transformative year.

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SCP 201: 20 Special Guests Suggestions for Your Camp

Summer Camp Programming

SHOW NOTES In this episode, Curt and Chris discuss a wide range of ideas for bringing special guests to camps. They explore the possibility of inviting guests such as wildlife experts, celebrities, local community leaders, scientists, engineers, athletes, craftsmen like blacksmiths, motivational speakers, and artists. Additionally, they mention innovative activities like silent discos, bubble parties, […] The post SCP 201: 20 Special Guests Suggestions for Your Camp first appeared on Summe

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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Americans are skeptical of online age verification, even as its use grows abroad

GCN

States are turning to technology to verify users’ ages before allowing access to social media and other content. But the approach faces an uphill climb without a national data privacy law that addresses Americans' concerns about the safety of their personal data.

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6 foundational capabilities you need for generative AI

AWS Public Sector Blog

Generative artificial intelligence (AI) is easy to use—and that’s what makes the technology so exciting. But it’s important not to confuse ease of use with effortless deployment. The value of generative AI is inextricably linked to the technology’s reliability and traceability, as described in our earlier blog post, Generative AI: Understand the challenges to realize the opportunities.

More Trending

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Theme of the Week – Creative Campers

Summer Camp Programming

Does your camp have theme weeks or theme days? In this series of posts, I give you 5 ideas for different themes. Check the comments for more ideas and to add your own. Below are my five suggestions. What’s yours? OUTDOOR FUN The outdoors provides kids with many opportunities to be creative. Run an Art […] The post Theme of the Week – Creative Campers first appeared on Summer Camp Programming.

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There are 100,000 fewer Election Day polling places in 2024

GCN

A major Supreme Court decision, a pandemic and localized issues have all conspired to reduce the number of physical voting locations. Advocates say that’s bad for democracy.

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Top 5 Moments from Congressional City Conference

NLC (National League of Cities)

At the 2024 Congressional City Conference (CCC), more than 3,000 local leaders gathered in Washington, DC to learn, network and advocate for local priorities.

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Next-gen B2B sales: How three game changers grabbed the opportunity

McKinsey Public & Social Sector Insights

Successful B2B companies use various tactics to get ahead in sales—here’s how three players did it.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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The power of photons: A quantum leap in computing

Open Access Government - Technology News

Scientists are trying to redefine the capabilities of quantum computers Leading the breakthrough are Benedikt Tissot and Guido Burkard, who are using an advanced method to enable the smooth exchange of information between quantum bits (qubits) using photons as messengers. A future where computers can solve problems beyond expectations That’s the promise of quantum computers.

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Supreme Court clarifies when public officials can block citizens on social media

GCN

The Supreme Court unanimously found in a pair of cases that whether a government official can block a constituent on their personal social media account hinges on if a post is a state action or is private conduct.

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FOIA Backlogs Hinder Government Transparency and Accountability

GAO (US Government Accountability Office)

Each year, media outlets, businesses, and members of the public file hundreds of thousands of requests for government records on a wide range of topics—from consumer safety to national security. Their ability to access these records is protected.

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Working nine to thrive

McKinsey Public & Social Sector Insights

Better aligning employment with modifiable drivers of health could unlock years of higher-quality life and create trillions of dollars of economic value.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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How ‘Complete Streets’ Are Creating Safer, More Sustainable Cities in Brazil

The City Fix

Urban development in many cities around the world prioritizes making space for cars over pedestrians, cyclists or public transportation.

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17 million cyberattacks a day: How Oklahoma stops 99% of them

GCN

In a recent interview, the state’s CISO talks about zero trust, the upside to COVID and triaging the state’s aging tech infrastructure.

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Leveraging AI to Speed Incident Detection and Response

GovLoop

With greater observability, federal agencies can gain actionable insight into the performance of their IT systems and applications. And by adding AI to their IT operations (AIOps), they can supercharge their ability to apply intelligent incident detection and response in order to speed remediation and keep the mission on track, said Nathan Stacey, Senior Manager with Elastic.

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What is economic inclusion?

McKinsey Public & Social Sector Insights

Economic inclusion is when people not only have their basic subsistence needs met but also are productive, fulfilled, and fully empowered to make choices about their lives.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Navigating the Tradeoffs of Good Cause Eviction

The Stoop (NYU Furman Center)

As lawmakers in Albany debate how to fix New York’s housing affordability crisis, a new research brief by the NYU Furman Center examines the possible effects of how a good cause eviction requirement might affect tenants, landlords, and the housing market. The paper also analyzes good cause legislation in other cities and states to help policymakers consider how to balance anticipated tradeoffs.

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Why do our traffic laws prioritize speed over safety?

GCN

COMMENTARY | Reducing traffic accidents is not rocket science. Lower speeds mean fewer accidents and less severe injuries when crashes do occur.

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How to get started with grant writing

Professional Grant Writer

Nonprofits often view grant writing as an inevitable part of running a nonprofit. As soon as that 501(c)(3) letter arrives from the IRS, The post How to get started with grant writing appeared first on Professional Grant Writer.

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From legacy to cloud: Lessons from the trenches

McKinsey Public & Social Sector Insights

The journey to cloud is complex, demanding leadership, careful planning, and an agile approach to the unexpected.

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Holiday Safety Tips for Municipal Operations

The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe

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Modernizing Federal Student Loan Servicing

Homeroom

By: Richard Cordray, Chief Operating Office, Federal Student Aid, U.S. Department of Education This spring, Federal Student Aid (FSA) will begin improving how individual borrowers manage and repay their federal student loans. Through multiple phases, we will bring online an entirely new federal student loan servicing environment – a goal we have pursued for more Continue Reading The post Modernizing Federal Student Loan Servicing appeared first on ED.gov Blog.

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From paper to portal: How one city brought tax filings online

GCN

Under an aggressive modernization strategy, Columbus, Ohio, has built a one-stop shop for filing income tax returns.

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Google Public Sector and WWT Team Up to Enhance Cloud Sovereignty

Google Public Sector

Google Public Sector and World Wide Technology (WWT), a leading global technology solutions provider, have announced a joint effort to advance the adoption of Google Distributed Cloud Hosted (GDC Hosted) , a sovereign cloud solution that provides a consistent, secure, and scalable platform for hosting applications in any location. WWT is the first partner approved by Google Cloud to operate GDC Hosted sovereign clouds in the United States as a Managed GDC Provider.

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The cyber clock is ticking: Derisking emerging technologies in financial services

McKinsey Public & Social Sector Insights

As financial institutions actively adopt emerging technologies, they should act now to future-proof themselves against growing cyber risks.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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New Teams rollout schedule for GCC and GCC High customers

Microsoft Public Sector

I am thrilled to share with our GCC and GCC High customers the exciting news about the rollout of the new Teams client. This new version of Teams is designed to provide a faster, simpler, and more flexible experience for our users, with optimizations for device performance and support for multiple accounts or tenants. The new Teams client is available for a wide range of platforms, including Windows, Mac, VDI, Edu, and Web, and adheres to the Modern Lifecycle Policy, ensuring that users always h

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Popular in cities, transit trip planning and payment apps are slowly coming to rural communities

GCN

The variable and underappreciated nature of rural public transit systems is why both Minnesota and Vermont decided to develop their own trip planning websites for rural areas.

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Cloud incident response at UNSW with digital forensics powered by AWS

AWS Public Sector Blog

Introduction In the digital age, universities face increasing cyber threats that put valuable data at risk. The University of New South Wales (UNSW), a renowned research institution, is taking proactive measures to address this growing concern. By collaborating with Amazon Web Services (AWS) , UNSW aims to modernize its IT infrastructure and bolster its cybersecurity defenses as part of its cloud transformation program.

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Identifying value in family-owned businesses

McKinsey Public & Social Sector Insights

Outperforming family-owned businesses use a combination of value-creating mindsets and actions. Private equity firms looking to engage should understand them.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.