Government Technology Insider

MAY 16, 2024

When state and local agencies dive into the world of application development, they’re not merely coding – they’re crafting constituent experiences. However, to transform government service delivery from outdated legacy methods, it’s important to use technology that optimizes security, experiences, and speed of delivery.

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Google Public Sector

APRIL 21, 2023

billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.

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GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. We’ve curated a jam-packed agenda around the topics that matter most to government employees like you.

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GovLoop

APRIL 5, 2024

With metrics, he explained, “you [can] go tell that story to Congress, to your constituents, to whoever wants to listen, that you made [something] better.” Alboum believes government employees should see their agency’s mission in action whenever possible. “I I was a CIO for the Department of Agriculture,” he said.

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GovLoop

DECEMBER 14, 2022

GovLoop is a vibrant community of more than 300,000 government employees, industry partners and knowledge experts, who together seek new insights and ideas to help them grow professionally and personally. You would write an approximately 500-word blog post every two weeks during the first half of 2023 (12 posts total).

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GovLoop

DECEMBER 8, 2023

GovLoop is now accepting new applications for its Featured Contributor program — an opportunity for current and former government employees and industry representatives to write on topics about which they’re passionate. It’s that time again!

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GovLoop

JUNE 9, 2023

GovLoop is accepting new applications for its Featured Contributor program — an opportunity for current and former government employees and industry representatives to write on topics about which they’re passionate. Have you heard?

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GovLoop

OCTOBER 26, 2023

Government employees don’t operate in a vacuum. It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents.

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Google Public Sector

APRIL 7, 2023

In addition, Apigee allows developers to create modern web and mobile experiences that citizens and government employees can utilize. Using APIs to securely connect government systems It’s no accident that data in governmental systems is protected by a plethora of security measures such as firewall rules and authentication protocols.

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GovLoop

JANUARY 4, 2023

GovLoop is now accepting applications for its Featured Contributor program — a unique opportunity for current and former government employees and industry representatives to write on topics about which they’re passionate. Career advice for new and current supervisors. Diversity, equity, inclusion and accessibility.

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Government Employee Article Constituents Blog 59

GovLoop

MAY 23, 2023

GovLoop is now accepting new applications for its Featured Contributor program — an opportunity for current and former government employees and industry representatives to write on topics about which they’re passionate. It’s that time again!

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Social Media Government Employee Article Constituents 52

GovLoop

DECEMBER 18, 2023

Every one of us interacts with our government in some way — and these experiences shape our perception of public sector organizations as potential employers. “We Insights to Outcomes Agencies have real constraints that impact employee engagement and satisfaction.

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Public Sector Engagement Legislation Government Employee 59

Google Public Sector

JUNE 21, 2022

Machine learning (ML) and artificial intelligence (AI) are creating more personalized and easier digital experiences for constituents. citizens 1 report that improved digital services would positively impact their view of government. At the same time, automation of federal government employee tasks could save between 96.7

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Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents.

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Google Public Sector

JULY 31, 2023

Google has been a pioneer in AI , investing in research for years to support a trusted, proven application of AI to change citizen experience, employee effectiveness and operational efficiency at scale. How generative AI will help the public sector Enabling government workers with creative assistance.

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GovLoop

OCTOBER 26, 2022

Without agility, government employees cannot react to fluid circumstances quickly and efficiently. Even worse, these workers may not be able to assist constituents in need. Agencies do not always have the agility they need for disruptions like severe weather, which can interrupt power and threaten safety.

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GovLoop

OCTOBER 5, 2022

For Nancy Rainosek, Texas’ Chief Information Security Officer, cybersecurity directly affects an agency’s mission and constituent service. Every government employee in Texas must take a certified cybersecurity training program, and because compliance at the local level was poor, Texas recently put teeth on that requirement.

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Google Public Sector

AUGUST 29, 2022

While the digitization of government services and operations has helped enhance the constituent experience, it has also increased the cyber threat surface for governments of all sizes. In 2020, 79 ransomware attacks hit government organizations, amounting to nearly $19 billion in downtime and recovery costs 1.

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Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents.

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AWS Public Sector Blog

MARCH 21, 2024

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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Google Public Sector

JULY 31, 2023

Google has been a pioneer in AI , investing in research for years to support a trusted, proven application of AI to change citizen experience, employee effectiveness and operational efficiency at scale. How generative AI will help the public sector Enabling government workers with creative assistance.

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Google Public Sector

JUNE 29, 2020

The service lets people interact in real time to offer immediate assistance to constituents with questions about eligibility, filing claims, and more. Several state and local government websites, as well as healthcare providers, are turning to Google Cloud for our CDN offering for this very reason.

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AWS Public Sector Blog

NOVEMBER 1, 2022

Recent federal priorities have been set to improve the citizen experience when interacting with government. Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government.

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Public Policy Blog

JUNE 16, 2013

Professional government employees are vital partners for these officials and do [or should do] the day-to-day operations of the government, procure products and services, supervise, develop budgets for programs and execute tactics outlined in strategy put forth in part by our elected officials. Image: Wikipedia.

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GovLoop

APRIL 18, 2024

Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. Government employees are people, too,” she said. When software is no longer supported, an agency must replace it. Improving customer experience is usually a proactive goal, however. But backend changes matter also.

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AWS Public Sector Blog

MAY 15, 2024

Unified customer and citizen profiles When agents and government employees are interacting with the public, they typically have a small amount of background information about the citizens they are interacting with. This can lead to incorrect or outdated information being shared with the caller or constituent.

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GovLoop

OCTOBER 4, 2022

They need to provide services more quickly and effectively to meet the rising expectations of their constituents. Consider the example of a government employee who works in the office three days a week and from home the other days. There’s nothing easy about what agencies are being asked to do these days.

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GovLoop

SEPTEMBER 28, 2022

They need to provide services more quickly and effectively to meet the rising expectations of their constituents. Consider the example of a government employee who works in the office three days a week and from home the other days. There’s nothing easy about what agencies are being asked to do these days.

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