Sullivan County debuts generative AI chatbot, Saige, to answer constituent FAQs
Google Public Sector
MAY 2, 2024
In 2023, we introduced a virtual agent powered by Dialogflow that has helped us quickly provide our constituents with answers to simple questions. As Saige’s knowledge repository grows, our offices continue to get more and more time back to manage more complex issues that require the face-to-face, human touch.
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