2015 2016 Government Agency 
GovLoop
JANUARY 3, 2023
But in 2015, VA set up the Veterans Experience Office to begin to address the way veterans’ needs were met. In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government. One hurdle Morton sees is that government agencies tend to operate by business unit.
PMRA (Public Management Research Association)
NOVEMBER 30, 2017
In other cases, they’re created directly by elected and administrative officials of government organizations, operating as an extension of government agencies yet they engage in fundraising, soliciting private contributions from willing citizen donors. Philanthropy Supporting Government: An Analysis of Local Library Funding.
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