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WMATA's latest bus improvement program

Rebuilding Place in Urban Space

Another aspect of the balkanized transit system in the DC area is that every jurisdiction has a different program for bus shelters--what Ivan Bennett, product design manager for the London bus program, calls "a lack of continuity." WMATA should upgrade its Metrorail station bus shelters.

2013 52
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Future of Government Awards 2023 celebrate use of technology to transform people’s lives

AWS Public Sector Blog

She served as executive director from its formation until 2020. Pahlka served in President Obama’s administration as the deputy chief technology officer from 2013-14, where she worked on initiatives to modernize government technology and improve digital services.

2023 141
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Insights from nearly a decade of CountyStat: An interview with Dave Gottesman, CountyStat Manager, Montgomery County, Maryland – Episode #173

Andy Feldman's Gov Innovator podcast

is a leader in the use of performance management, including through its CountyStat initiative , drawing on the model of other PerformanceStat efforts. He’s been the CountyStat manager since 2012. Dave was previously on the podcast in 2013. Montgomery County, located just north of Washington D.C.

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Master planning for solid waste | Creating a VV equivalent for solid waste management and service operating at the metropolitan scale

Rebuilding Place in Urban Space

This comes up because a building materials recycling and resale organization in Philadelphia, Philly Reclaim , is shutting down because it was behind in rent, has organizational management issues, and the building is being sold (" Tacony salvage shop needs to move by Monday. It’s giving away sinks, lumber, and more ," Philadelphia Inquirer ).

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. That work has continued unabated since Daniels left office in 2013, and the rating now sits at 98%, according to the 2021 annual report. The team cut the online prices $5.00

2021 98
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H Street NE nightlife district, failing?

Rebuilding Place in Urban Space

My overall take is that revitalization and commercial district success requires constant, ongoing management. But transportation is the biggest issue, better connections making it easier for people to go to other nearby districts, some of which (as I wrote about in the Eastern Market piece ) are more carefully managed to be constantly "on."

2016 52
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More on the Covid-19 Academic Gold Rush

Disaster Planning and Emergency Management

A few days ago, I was accused of "putting the careers of trainees and junior faculty at risk" because a member of my editorial team was slow to complete the review process on a paper that had been submitted to the journal I manage. Between 1st January and 3rd April 2020, 6,659 papers on Covid-19 were published.

2020 52