Remove 2008 Remove 2017 Remove 2019 Remove Development
article thumbnail

Revisiting New Carrollton and the opportunity of transit oriented development: New train hall to be built at transit hub

Rebuilding Place in Urban Space

I've written so much about how Prince George's County, Maryland has been handed so many opportunities to reposition the county around transit oriented development, yet they've failed to take advantage of the opportunities time and time again. Gensler/Urban Atlantic). And it is a part of #12 in the action points list in the 2014 piece.

article thumbnail

Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

In 2019, the average visit time was 13 minutes, 4 seconds. percent” in 2008, according to a study by the Sagamore Institute. When Justin Davis joined the BMV in 2017 as Contact Center Director, the employee attrition rate there was almost 200% per year, while customer satisfaction ratings were sinking.

2021 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Address Homelessness: Reflections from Research

The Stoop (NYU Furman Center)

The review highlights how new research developments can facilitate a shift towards "upstream," or preventative, homelessness interventions, while making necessary "downstream" emergency services more equitable and effective. 2019 ; Collinson and Reed, 2017 ).

Housing 52
article thumbnail

Managing Emergencies: The Challenges of the Future

Disaster Planning and Emergency Management

Hot, humid weather and developing storms made me wonder whether my house was about to suffer the effects of the kind of concentrated microcyclone storm which has come to be known colloquially as a 'water bomb' and scientifically as ‘explosive cyclogenesis’. Report of the Public Inquiry Into the Fire At Grenfell Tower on 14 June 2017.

article thumbnail

Eastern Market DC's 150th anniversary last weekend | And my never realized master plan for the market

Rebuilding Place in Urban Space

In 2009, I was appointed to serve on the Community Advisory Committee, representing the Eastern Market Preservation and Development Corporation. I stepped down when we moved to Salt Lake in late 2019, although I thought at the time somehow I'd be maintaining residences in both places. Master Plan contract, 2019.

article thumbnail

Updating the best practice elements of revitalization to include elements 7 and 8 | Transformational Projects Action Planning at a large scale

Rebuilding Place in Urban Space

A commitment to the development and production of a broad, comprehensive, visionary, and detailed revitalization plan/s (Bilbao, Hamburg, Liverpool); the creation of innovative and successful implementation organizations , with representatives from the public sector and private firms, to carry out the program.

article thumbnail

Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

In the years immediately following conservatorship (which began in September 2008), the FHFA increasingly took over setting the average G-fee. 7 Both the capital requirement and the needed level of market return were determined by the FHFA, then under the directorship of Mel Watt 8 (2014 to very early 2019).

2008 52