GovLoop

JULY 27, 2023

percent” in 2008, according to a study by the Sagamore Institute. People: Adopting a Customer-centric Mindset A 2021 study by Deloitte notes a close link between employee engagement and customer satisfaction, citing the Indiana BMV contact center as an example. The team cut the online prices $5.00

2021 98

2021 Magazine Constituents 2018 98

The Stoop (NYU Furman Center)

JANUARY 13, 2022

2019 ; Collinson and Reed, 2017 ). This is particularly pertinent to formerly incarcerated people and young people aging out of the foster care system, where housing needs are foreseeable and obstacles are predictable ( Schneider 2018 ; Dworsky et al. 2021 ; Gubits et al. Coordination challenges between agencies (e.g.,

Housing 52

Housing 2021 2018 Outreach 52

Disaster Planning and Emergency Management

OCTOBER 21, 2022

In some instances, notably the Manchester Arena bombing and the Grenfell Tower fire (both in 2017), the shortcomings have been nothing less than scandalous (Kerslake 2018, Moore-Bick 2019). But in 2008 floods stretched from Alnwick in Northumberland to Tewksbury in Somerset, nearly 500 km away. Was this not a disaster?

Management 92

Management 2020 2021 Events 92

Rebuilding Place in Urban Space

AUGUST 9, 2022

So it's the "entertainment city" idea but extending it to many more elements, making work and other spaces "more fun," engaging and active. The FT article mentions the Prudential Center in Boston, calling attention to how the first two floors of the building are set up to be open and connected and engaging-- shopping and food.

2016 52

2016 Management 2012 2020 52

Rebuilding Place in Urban Space

JANUARY 19, 2024

While the concept was spurred by my writings on the Purple Line light rail system coming to suburban Maryland, -- " (Big Hairy) Projects Action Plan(s) as an element of Comprehensive/Master Plans ," 2017 but also best practice programs I've across and not always written about. Transformational Projects Action Planning. Social Marketing 3.

Parks And Recreation 52

Parks And Recreation Elected Officials 2008 Implementation 52

The Stoop (NYU Furman Center)

MARCH 10, 2023

In the years immediately following conservatorship (which began in September 2008), the FHFA increasingly took over setting the average G-fee. This all ended in 2008, when even the most ardent GSE defenders in Congress went quiet as the two companies collapsed into conservatorship.

2008 52

2008 2014 2019 Press Release 52

The Stoop (NYU Furman Center)

APRIL 3, 2023

14 A separate calculation by the Urban Institute, an MH supporter, from 2018 claims manufactured homes are 35 to 47 percent cheaper per square foot than site-built homes. In fact, even an MH supporter organization as well-known as the Urban Institute has engaged in this confusing type of argumentation. percent per year.

Housing 59

Housing Article 2018 Government 59