GovLoop
JULY 27, 2023
When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). When Justin Davis joined the BMV in 2017 as Contact Center Director, the employee attrition rate there was almost 200% per year, while customer satisfaction ratings were sinking.
Community and Economic Development Program of UNC
OCTOBER 18, 2022
The complexities noted here are compounded by the fact that tremendous growth and affordable housing needs are in urban areas, while the vast majority of this type of housing is found in rural areas (see the great maps on housing shortage and surplus found in this recent New York Times article ).
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Rebuilding Place in Urban Space
SEPTEMBER 23, 2022
From the article: The capital improvement program reflects the region’s commitment to maintaining and improving your community’s $100 billion transit asset. The question of how best to fund Metro is an important one that requires thought leadership and extensive community input.
Rebuilding Place in Urban Space
MARCH 3, 2024
One of my earliest pieces " Town-City branding or "We are all destination managers now" " (2005) was later expanded into the concept of a city's elected officials and stakeholders are its brand managers in commercial district revitalization framework plans I wrote in 2008 for Cambridge, Maryland, and Brunswick, Georgia. “We New Geography).
Rebuilding Place in Urban Space
MARCH 24, 2023
There is an article at Building Salt Lake, " Why isn’t Utah Transit Authority supporting the Rio Grande Plan? ," opining about why the Utah Transit Authority isn't all in on the concept of reviving Rio Grande Station as the "central station" for Downtown railroad and transit service.
Rebuilding Place in Urban Space
NOVEMBER 14, 2022
Another element that could be included, in terms of comprehensiveness, is ferry and water taxi services, even though they are pretty niche (" Metrorail shutdown south of AlexandriaNational Airport would have been a good opportunity to promote ferry service ," 2017). ," which listed 2 system and 27 network improvements, for a total of 29.
Rebuilding Place in Urban Space
NOVEMBER 14, 2023
In 2005, I served on the advisory committee for the International Public Markets Conference which covered both DC and Baltimore that year, led a tour, etc. I first proposed to the city creating TMDs in 2005/2006. They still haven't. I mentioned it over time. I imagine it was mostly wasted. Anselm's is today. Postcard image.
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