AccessE11

NOVEMBER 21, 2022

Even the smallest municipalities are going to have multiple members of staff who are interacting with the public. Continuing, we will outline the most important aspects of a functioning citizen engagement software system. The importance of having a centralized citizen engagement software should be immediately clear.

Communications 52

Communications Engagement Elected Officials Document 52

GovLoop

FEBRUARY 10, 2023

Specialized software makes it possible to gain insights from large volumes of data more quickly and effectively than human analysts could. In her article “ The Innovative State ,” Beth Simone Noveck highlighted an initiative by Chicago’s Department of Public Health. Technically, yes, but practically, no.

Sanitation 69

Sanitation 2015 Article Operations 69

GovLoop

SEPTEMBER 14, 2022

Specialized software makes it possible to gain insights from large volumes of data more quickly and effectively than human analysts could. In her article “The Innovative State,” Beth Simone Noveck highlighted an initiative by Chicago’s Department of Public Health. Technically, yes, but practically, no. Automation by Learning.

Sanitation 59

Sanitation 2015 Article Operations 59

Barrett & Greene

JULY 25, 2022

We’re really proud of this particular piece of work, as it combines two of the things that we’re most passionate about in our research: the public sector workforce and the beneficial use of data. Here’s an example from the report: One public sector employee was often absent, which ticked off her colleagues who had to pick up the slack.

Management 52

Management White paper Public Sector Local Government 52

Open Access Government - Technology News

OCTOBER 18, 2022

But to what extent does this also pose a threat to the public sector? According to the SEC’s complaint, it totalled over 1,000 unencrypted hard drives and 8,000 backup tapes, containing details of some 15 million customers. But what does data disposal entail? Physical shredding of hard drives is also recommended.

Document 58

Document Laws Security Public Sector 58

AccessE11

JUNE 10, 2022

Digital tools are not only for larger cities It’s true that a majority of municipal software solutions, including those for handling citizen service requests, are not designed for smaller local governments. Since that time, Hastings has received and dealt with 1900 citizen service requests without an appreciable change in staffing levels.

Elected Officials 40

Elected Officials Local Government Engagement Management 40

AWS Public Sector Blog

DECEMBER 5, 2022

Built using advanced tools from AWS, such as Amazon Relational Database Service (Amazon RDS) and AWS Lambda , the software unifies enterprise data from operations to sales. Teams can look at current data to respond appropriately when complaints are posted.

Social Media 52

Social Media Transportation Public Sector Operations 52