article thumbnail

Embracing the Roles Your Agency Plays

GovLoop

Building trust with constituents is difficult. The article explains that agencies can fall anywhere on the spectrum, and “depending on their position, will have different relationships with their constituents.” It means establishing and maintaining relationships as you carry out your agency’s mission.

article thumbnail

A Plan for Access in Arkansas

GovLoop

They wanted to embrace new technology to better support constituent access. Innovative Impact The plan is to roll out the case management system for district courts in 2024. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

A Plan for Access in Arkansas

GovLoop

They wanted to embrace new technology to better support constituent access. Innovative Impact The plan is to roll out the case management system for district courts in 2024. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike.

article thumbnail

Simplifying Data Storage and Protection

GovLoop

That helps agencies maintain business operations. But open dialogue promotes transparency and constituent trust. This article appeared in our guide, “The 2024 Cyber Agenda.” And with extensive data at its disposal, government must be diligent about security. “If

article thumbnail

How Agencies Use AI Today

GovLoop

But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. And in Texas, state officials use NLP to read constituent emails and forward them to the correct departments.

article thumbnail

4 ways AWS Partners are using AI/ML to drive public sector transformation

AWS Public Sector Blog

In government, AI solutions are expected to grow at a compound annual rate of more than 33% through 2024. According Global Market Insights , AI in the education market is anticipated to grow 45% by 2024. This operational upgrade will help the department staff benefit from the insights and efficiencies.

article thumbnail

5 Ways That Agencies Are Ailing From Legacy Systems

GovLoop

Constituent Service Takes a Hit In August 2023, three members of the Senate urged the Social Security Administration to accelerate its modernization efforts. Agencies Can’t Adapt to Change Many legacy systems were developed with the theory that basic operation requirements would not change dramatically. Department of Labor.