2020 2021 2023 Communications 
Librarian.net
JULY 15, 2023
Previous reports from me: June 2020 , January 2021 (did not write a report), July 2021 , January 2022 , June 2022 (did not go to ALA ), January 2023 I filled in for outgoing Councilor Marti Fisk who moved, and was elected to a three-year term starting in 2020. Here is my report.
Super Library Marketing
FEBRUARY 26, 2024
I met Becky at the Library Marketing and Communications Conference in 2023. She went to the microphone at the end of a session and revealed the secret way she ensures her social media posts are seen by more people in her community. It never occurred to me to send an email of social media posts to library community members.
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GovLoop
JULY 27, 2023
The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. Still, 50% of transactions were completed in less than 15 minutes, according to the bureau’s 2021 annual report (the most recent report available). Residents have noticed.
GovLoop
JANUARY 18, 2024
Email and paper communications are more helpful. million applications between 2020 and 2021. From beginning to end, the benefits process is clearer, more seamless and more compassionate. The phone system better serves people who want to speak with a human. The Right Direction The state processed 2.4
Rebuilding Place in Urban Space
FEBRUARY 1, 2024
Broken Windows theory (" Broken Windows: The Police and Neighborhood Safety ," Atlantic Magazine , 1982) posits that communities where there are vacant buildings, litter, abandoned cars etc. communicate that it's okay to commit crime.
Partnership for Public Service
SEPTEMBER 23, 2022
Dr. Anthony Fauci, our 2020 Federal Employee of the Year , presented the award to his friend and colleague, saying that he “epitomizes the outstanding caliber of public servants found at the National Institutes of Health.”. Nominate someone for the 2023 Sammies. Nominations for the 2023 Sammies are now open!
AWS Public Sector Blog
NOVEMBER 22, 2022
His immediate priority was to create the “State in the smartphone” – so people could communicate directly with the state via their smartphones. After registering, citizens can receive communications and complete in-app payments. EU Digital COVID Certificate, with more than 245 million certificates obtained through IO since June 2021.
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