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Future of Government Awards 2023 celebrate use of technology to transform people’s lives

AWS Public Sector Blog

This blog post highlights the 2023 awardees. Released in 2019, GOV.BR She served as executive director from its formation until 2020. The awards champion practitioners, teams, and leaders who transform people’s lives by applying digital solutions and leveraging technology to reform the public sector for those it serves.

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November 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. Action: Review and assess impact.

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Open the Doors to the People You Need

GovLoop

Working with the Indiana State Personnel Department in 2019, IOT began removing degree requirements from most job requisitions. The program started with two trainees in 2020 and has graduated 42 so far. We’ve discovered that through skills-based hiring, we’re getting a broader and more diverse candidate pool,” Rogers said. “It

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The Behind-the-Scenes Story of How One Libary Marketing Team Executed a Grand Opening of Epic Proportions for Their New Library Building

Super Library Marketing

Photo courtesy Cincinnati and Hamilton County Public Library On a mild night in April 2019, I arrived at a steak restaurant in Schaumburg Township, Illinois to have dinner with a group of people I’d never met. Sue is the gregarious, dynamic Director of Strategic Communications and Marketing for Helen Plum Library. Sue is a lot of fun.

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Proof of Broken Windows theory in Philadelphia and New York City

Rebuilding Place in Urban Space

Broken Windows theory (" Broken Windows: The Police and Neighborhood Safety ," Atlantic Magazine , 1982) posits that communities where there are vacant buildings, litter, abandoned cars etc. communicate that it's okay to commit crime.

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

In 2019, the average visit time was 13 minutes, 4 seconds. The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages.

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Announcing the winners of the inaugural Future of Government Awards: Celebrating digital transformation initiatives around the world

AWS Public Sector Blog

In 2019, Ukraine’s Ministry of Digital Transformation was established and Mykhailo Fedorov was appointed minister to lead his country’s digital transformation. His immediate priority was to create the “State in the smartphone” – so people could communicate directly with the state via their smartphones.