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Managing Emergencies: The Challenges of the Future

Disaster Planning and Emergency Management

In some instances, notably the Manchester Arena bombing and the Grenfell Tower fire (both in 2017), the shortcomings have been nothing less than scandalous (Kerslake 2018, Moore-Bick 2019). From memory he recited to me a catalogue of omissions, oversights and failures in managing the risks.

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From Waste to Energy: How Urban Waste is Powering Our Cities

Reprogramming the City

Recent advancements in waste to energy (WtE) technologies have offered a promising solution for repurposing waste into energy, providing a sustainable and efficient means of managing waste while also generating valuable energy. The syngas can be further processed into electricity, heat, or transportation fuels (US Department of Energy, 2020).

Books 130
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Federal Business Applications Webinar - June 21st - Power Platform Center of Excellence

Microsoft Public Sector

The Trials, Tribulations, and Triumphs of a Power Platform Center of Excellence in the Federal Government Sphere June 21st @ 1pm ET Established in 2020, Transport Canada’s Power Apps Centre of Excellence (PACE) team has been involved in Governance, Professional Development, and Citizen Development.

Webinar 122
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WMATA's latest bus improvement program

Rebuilding Place in Urban Space

When I first saw coverage I thought, "what about the 2017" initiative, although granted it was before covid. Another aspect of the balkanized transit system in the DC area is that every jurisdiction has a different program for bus shelters--what Ivan Bennett, product design manager for the London bus program, calls "a lack of continuity."

2013 52
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State of the Nation - a UK Perspective on Covid-19

Disaster Planning and Emergency Management

Since the start of the crisis, I have constantly affirmed that the key to understanding the effects of this pandemic is the UK Government's failure to give adequate weight to emergency planning and management (Alexander 2020a, 2020b). Emergency management is still languishing in the doldrums in the United Kingdom. Murray 2020.

2008 52
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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. In fact, the effort was led by a former sporting goods executive, who put together a customer service management team. In 2019, the average visit time was 13 minutes, 4 seconds.

2021 98
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BTMFBA: maintaining arts spaces in the face of rising real estate values | Seattle, New York City

Rebuilding Place in Urban Space

In Brooklyn and parts of Queens, rent is at least 10 to 15 percent higher than it was in March 2020.) But one group has managed to hold off the forces of gentrification — and keep growing — for almost two decades. Suitable spaces are passed down, sublet, shared in secret.

2016 52