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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. Still, 50% of transactions were completed in less than 15 minutes, according to the bureau’s 2021 annual report (the most recent report available). Residents have noticed.

2021 98
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More systematic equity and revitalization planning as an imperative and opportunity in the suburbs: Northern Virginia

Rebuilding Place in Urban Space

Part 1: Overview and Theoretical Foundations ," 2021 -- " St. Part 2: Implementation Approach and Levers ," 2021 -- " Revisiting St. Louis: what would I recommend for a comprehensive revitalization program? Louis: what would I recommend for a comprehensive revitalization program?

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2023 Year in Review: National Land Bank Network

Center for Community Progress

This survey, first conducted in 2021, represents the only opportunity for the land banking field to tell its story with comprehensive data. This award supports projects addressing community engagement, improving data and systems, increasing climate resilience, promoting equity, and/or stewarding vacant lots.

2023 52
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DC Public Safety Summit, Wednesday May 10th, 9am

Rebuilding Place in Urban Space

I was critical that they were mostly window dressing, but I did attend one, and if they were organized to engage people in substantive ways, they could be very effective. DCCF has a post, " Questions for Mayor Bowser's Public Safety Summit ," providing lots of questions to be asked of the public officials.

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Do Lawyers Matter? Early Evidence on Eviction Patterns After the Rollout of Universal Access to Counsel in New York City

The Stoop (NYU Furman Center)

During the study period, answering rates—or the rate at which tenants appeared in response to court filing—increased dramatically throughout the city, likely due to citywide outreach and tenant engagement. As of 2013, only 1 percent of New York City tenants were represented by lawyers in housing court. Background.

2014 52
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Optimizing the US mortgage market with AWS

AWS Public Sector Blog

Common Securitization Solutions (CSS), a joint Freddie Mac and Fannie Mae venture launched in 2013, supports a cornerstone of the American economy: home ownership. Born in the cloud Development of the CSP began in 2013 to provide a modern, single-family securitization infrastructure for Fannie Mae and Freddie Mac.

2013 65
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Caring for Survivors of Violence in the Cherokee Nation

GovLoop

In 2013, at a time when few resources were available in the region for survivors of domestic violence, the tribal government began to address their needs more comprehensively. The Cherokee Nation is the largest tribe in the United States and has more than 450,000 citizens worldwide. It can house up to 10 families.

2013 52