article thumbnail

WMATA's latest bus improvement program

Rebuilding Place in Urban Space

Another aspect of the balkanized transit system in the DC area is that every jurisdiction has a different program for bus shelters--what Ivan Bennett, product design manager for the London bus program, calls "a lack of continuity." WMATA should upgrade its Metrorail station bus shelters.

2013 52
article thumbnail

Google Public Sector announces Board of Directors

Google Public Sector

Governor Steve Bullock An accomplished lawyer, Steve Bullock served the State of Montana as Attorney General from 2009 to 2013, and as Governor from 2013 to 2021. Army Medical Command from 2015 to 2019, where, among other duties, she provided advice and guidance to the Army Chief of Staff on all Army healthcare matters.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Future of Government Awards 2023 celebrate use of technology to transform people’s lives

AWS Public Sector Blog

Released in 2019, GOV.BR Pahlka served in President Obama’s administration as the deputy chief technology officer from 2013-14, where she worked on initiatives to modernize government technology and improve digital services. has become an indispensable service and is part of Brazilians’ daily lives.

2023 139
article thumbnail

Shutdowns and continuing resolutions aren’t the answer of effective government

Partnership for Public Service

And since 1976, our government has shut down 21 times for at least a day, when Congress could not agree on appropriations or pass stopgap funding, including a partial government shutdown of 35 days in 2018-2019. Shutdowns are bad for the public and federal employees.

article thumbnail

Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

In 2019, the average visit time was 13 minutes, 4 seconds. That work has continued unabated since Daniels left office in 2013, and the rating now sits at 98%, according to the 2021 annual report. In fact, the effort was led by a former sporting goods executive, who put together a customer service management team.

2021 98
article thumbnail

Master planning for solid waste | Creating a VV equivalent for solid waste management and service operating at the metropolitan scale

Rebuilding Place in Urban Space

This comes up because a building materials recycling and resale organization in Philadelphia, Philly Reclaim , is shutting down because it was behind in rent, has organizational management issues, and the building is being sold (" Tacony salvage shop needs to move by Monday. It’s giving away sinks, lumber, and more ," Philadelphia Inquirer ).

article thumbnail

H Street NE nightlife district, failing?

Rebuilding Place in Urban Space

My overall take is that revitalization and commercial district success requires constant, ongoing management. But transportation is the biggest issue, better connections making it easier for people to go to other nearby districts, some of which (as I wrote about in the Eastern Market piece ) are more carefully managed to be constantly "on."

2016 52