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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. Residents have noticed.

2021 98
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Driving people-centered digital transformation in public safety with AWS

AWS Public Sector Blog

Bolster resource availability—particularly in times of crisis Louisiana has seen its share of natural disasters—in 2021 alone, seven hurricanes made landfall. After Hurricane Katrina hit in 2005, Davis recalled that their legacy communication system made it nearly impossible to coordinate rescue efforts. “We

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Market, Message, and Medium: A Library Marketer Shares How She Tackles Promotions in a Time Crunch

Super Library Marketing

Suzanne Macaulay began her career as a Children’s Librarian at Henry Waldinger Memorial Library in Valley Stream, New York in 2005. I first met Suzanne at the Association of Small and Rural Libraries conference in 2021, where she co-presented on social media. This year at ARSL, she did two standing-room-only (!)

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Madison Wisconsin should be rethinking its pedestrian "district"

Rebuilding Place in Urban Space

I wrote about Boulder's in 2005, " Now I know why Boulder's Pearl Street Mall is the exception that proves the rule about the failures of pedestrian malls." The lesson that I learned from the article about Boulder is that it isn't just about the design, and having lots of pedestrians, it's also about on-going management.

2012 52
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To shift away some trips from the car, we need super robust transportation demand management processes

Rebuilding Place in Urban Space

Corridor management. For the most park, transportation agencies don't do corridor management, where they coordinate all modes within a mobilty corridor, like I-15, which is paralleled by the Frontrunner commuter rail line, and has light rail transit too. Transportation demand management as a priority.

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I didn't know Cumberland Maryland "had" a pedestrian mall

Rebuilding Place in Urban Space

I've come to realize that the point isn't necessarily to have a long pedestrian mall, but to start small, where you can be successful, even with one block. The DMV region has two pedestrian malls that I knew about, in Charlottesville and Winchester Virginia. Flickr photo by Jacqui Trump.

2020 52
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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

2 In November of last year, the Federal Housing Finance Agency (FHFA), the regulator and conservator of the two companies, issued its annual report on their G-fees (the G-fee Report), covering calendar year 2021. percent range for seven more years through 2021, as disclosed in each year’s annual FHFA G-fee report. percent to 0.49

2008 52