McKinsey Public & Social Sector Insights

JULY 29, 2022

New research reveals which aspects of the employee experience matter most to US frontline retail workers. Retailers must pay attention and act quickly or risk losing more than half their store staff.

98

98

McKinsey Public & Social Sector Insights

JULY 10, 2023

In light of unprecedented industry disruption, a retailer’s actions today could determine whether it spends the next 20 years as a leader or a laggard. Here are four must-dos for retail executives.

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67

McKinsey Public & Social Sector Insights

MAY 17, 2023

Persistent inflation and shifting consumer preferences will test grocery retailers across the region. Four imperatives—supported by investments in advanced analytics—could be critical to keeping pace.

Operations 88

Operations 88

McKinsey Public & Social Sector Insights

SEPTEMBER 8, 2023

With the growth of e-mobility and younger consumers seeking high-tech convenience, nimble North American mobility-retail players are combining old and new offerings to stay competitive.

101

101

McKinsey Public & Social Sector Insights

MAY 18, 2023

Retail media networks are booming, but increasing innovation is spurring competition. Here’s how to unlock the true potential of retail media.

85

85

NLC (National League of Cities)

FEBRUARY 13, 2024

With shifts towards blended physical and digital retail, more communities are grappling with how to manage the increased presence of delivery vehicles. Delivery fleets are mainstays on our streets, and they aren’t going away anytime soon.

Management 64

Management 64

McKinsey Public & Social Sector Insights

DECEMBER 7, 2022

With inflation at record highs throughout Europe, retailers are under more pressure than ever. Those that act quickly and follow a holistic playbook can be well positioned to thrive.

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89

Rebuilding Place in Urban Space

APRIL 16, 2024

As commercial districts shift to what I sometimes call "eater-tainment" (" Successful retail today often includes food, experiences, social elements, and isn't rote ," 2016), the reality is that when going to a sports event, consumers aren't interested in shopping at retailers--unless they sell team merchandise exclusively--they want experiences.

Development 59

Development Community Development Article 2016 59

McKinsey Public & Social Sector Insights

OCTOBER 6, 2022

A survey of more than 30,000 consumers and 100 grocery CEOs reveals the challenges—and opportunities—that grocery retailers face today.

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96

McKinsey Public & Social Sector Insights

JANUARY 11, 2023

For retailers, service businesses represent a tremendous growth opportunity—and a way to start building ecosystems that satisfy more of consumers’ needs.

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58

Open Access Government - Technology News

JUNE 30, 2023

Discover how retail business intelligence can revolutionize your enterprise by enabling data-driven decision-making in today’s fast-paced market Today, timely reaction to changes in customer preferences and behavior is critical for retail business competitiveness.

Management 52

Management Campaign Implementation 2018 52

McKinsey Public & Social Sector Insights

OCTOBER 18, 2022

The current model of universal retail banking is unsustainable over the long term. To thrive, banks need to reinvent themselves, focusing on businesses where they can achieve and extend market leadership in the new digital world.

Leadership 101

Leadership 101

McKinsey Public & Social Sector Insights

AUGUST 9, 2022

Sellers typically control what retail marketplaces charge for their products, but retailers have options to keep pricing competitive—and customers loyal.

83

83

Next City

FEBRUARY 20, 2024

Lack of access to proper retail space was crippling these immigrant businesswomen in the Twin Cities. In forming a commercial real estate cooperative, they’re going far by going together.

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285

McKinsey Public & Social Sector Insights

SEPTEMBER 10, 2022

Airline retailing could be worth $40 billion by 2030—a new report gives insight on how airlines can maximize this opportunity.

2030 110

2030 110

Rebuilding Place in Urban Space

MARCH 14, 2023

of (convenience retail) and 5.5 of (convenience retail) and 5.5 In short you needed many thousands of workers to support a small amount of retail, and what the office workers were interested in was pretty limited, pharmacy, dry cleaners, shoe repair, etc. of (quick service) restaurant. of (quick service) restaurant.

Development 52

Development Government 52

McKinsey Public & Social Sector Insights

OCTOBER 17, 2022

And retailers should take note. Our recent consumer survey found two important facts about American consumers.

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106

McKinsey Public & Social Sector Insights

MARCH 22, 2023

As consumer spending shifts online, many traditional retailers have been caught flat-footed. Retail media networks hold huge promise— but retailers need to seize the opportunity.

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48

McKinsey Public & Social Sector Insights

JULY 19, 2023

Strategizing at the micromarket level can help companies win in the US automotive retail and aftermarket. We explain how to achieve this.

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Rebuilding Place in Urban Space

NOVEMBER 21, 2023

One of the problems with nightlife districts in DC is that retail wise they are unbalanced, focused on the night (not like how Wrigleyville by the Cubs Stadium changed once the Cubs moved from daytime to night time games; the retail was pushed out by taverns etc., -- " H Street NE nightlife district, failing? "

Article 52

Article Events 2003 Development 52

Rebuilding Place in Urban Space

MARCH 3, 2023

Once home to a Neiman-Marcus department store, now closed, it's going to be torn down and redeveloped into retail and housing. Once home to a Neiman-Marcus department store, now closed, it's going to be torn down and redeveloped into retail and housing. DC and Montgomery Co. are working on it ").

2002 52

2002 2012 2020 Housing 52

McKinsey Public & Social Sector Insights

SEPTEMBER 14, 2022

Despite significant investment in omnichannel expansion, retailers in China are struggling to convert this into improved financial performance.

2022 62

2022 62

McKinsey Public & Social Sector Insights

AUGUST 17, 2022

Almost half of US frontline retail employees and two-thirds of frontline managers say they are thinking about leaving their jobs in the next few months. What’s a retailer to do?

Management 63

Management 63

McKinsey Public & Social Sector Insights

MARCH 28, 2023

What does purposeful growth look like in the retail sector? Two former Nike executives share the company’s secret formula for serving customers with its shift to digital, direct-to-consumer model, and sustainability.

Sustainability 54

Sustainability 54

GovPilot

JANUARY 30, 2023

When it comes to local health inspections, ensuring that retail food establishments meet local, state, and Federal quality standards is vital to protecting your citizens’ health.

Local Government 52

Local Government 2023 Government Public Health 52

McKinsey Public & Social Sector Insights

APRIL 9, 2024

Although economic uncertainty will likely persist in 2024, grocery retailers could fuel profitable growth by future-proofing the assortment, driving efficiency savings, and monetizing retail media.

2024 95

2024 95

McKinsey Public & Social Sector Insights

MARCH 22, 2023

Retailers should take note. Korea’s emerging Gen Z consumers want food that’s convenient, varied, and ethically and environmentally friendly.

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56

McKinsey Public & Social Sector Insights

DECEMBER 12, 2022

More energy retailers are transforming their digital platforms to cut costs and to stay competitive. We explore approaches to platform transformation and key questions to consider before embarking on a transformation journey.

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59

McKinsey Public & Social Sector Insights

MARCH 6, 2023

Retailers must become more consumer-centric, experiential, sustainable, and diverse than they’ve ever been, says the department store veteran and former managing director of Selfridges.

Sustainability 57

Sustainability Management 57

McKinsey Public & Social Sector Insights

SEPTEMBER 6, 2023

As customers increasingly expect seamless, engaging digital experiences, consumer-facing organizations can follow six principles to perform like the most successful tech companies.

Engagement 124

Engagement 124

McKinsey Public & Social Sector Insights

DECEMBER 4, 2023

Asian grocers and FMCG companies are dealing with the impact of inflation and changing consumer preferences. Our analysis highlights five trends, but the devil is in the details for each market.

Strategic Planning 91

Strategic Planning 91

McKinsey Public & Social Sector Insights

APRIL 21, 2023

A recent McKinsey survey shows broad, unmet consumer demand for climate-linked financial products—but will financial institutions provide the education consumers require and the differentiated offerings needed to win this space?

Sustainability 117

Sustainability Education 117

McKinsey Public & Social Sector Insights

SEPTEMBER 7, 2022

An estimated $600 billion worth of food is lost during or just after harvest. Can manufacturers and grocers do anything about it? Definitely—and it will be good for business, people, and the planet.

Definition 145

Definition 145

McKinsey Public & Social Sector Insights

MARCH 21, 2024

Our survey on US consumer sentiment offers insights for formulators, brands, and retailers. Novel ingredients could shape the future of food—but are consumers willing to try (and pay for) them?

Sustainability 105

Sustainability Development 105

McKinsey Public & Social Sector Insights

JANUARY 22, 2024

2024 looks uncertain: inflation has come down but long-term interest rates remain high; retail sales are relatively stable; manufacturing continues to contract; geopolitical concerns are on the rise.

2024 128

2024 2023 128

McKinsey Public & Social Sector Insights

FEBRUARY 5, 2024

Digitizing Greece’s retail and hospitality sectors could help drive macroeconomic growth by expanding digital commerce and the overall digital economy.

Government 97

Government 97

McKinsey Public & Social Sector Insights

DECEMBER 7, 2023

Fast fashion retailers have sped up their production processes, getting new styles to customers at a record pace—and creating significant environmental and social challenges.

Sustainability 97

Sustainability 97