2024 Federal Tech Trends: Zero Trust, Customer Experience Top the List
FedTech Magazine
DECEMBER 21, 2023
Many federal IT priorities have been set by executive order; among them, the move toward zero-trust security and the effort to improve citizens’ digital experience with government. These orders are guiding the technology trends expected for 2024, as agencies work to meet zero-trust deadlines and look forward to metrics by which they’ll be able to measure their progress toward the customer experience goals of the 21st Century Integrated Digital Experience Act (21st Century IDEA).
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